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May 2024 by Starting_Lua STARTED
The workers are the worst, they don't let you get a refund on anything, one worker couldn't even understand english and he kept faking it. He just didn't wanna give me a refund, I bought this giftcard and he didn't give me a receipt, so I just went with it because I thought he was nice. Then I came back and said "Can I get a refund" He started to fake his accent and everything and I was like trying to tell him and being kind. He called for backup and right as I was explaining he cut me off and said "What's done is done." and I tried again to explain and he just told me "whats done is done" with a rude tone, so I just went away.
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May 2024 by gurpreet SINGH
Very rude customers service
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April 2024 by Roman Mikulich
The new employee is being rude!
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January 2024 by Miranda Pants
Very disrespectful clerk who works at night never wants to do his job and is so rude when he talks he need to learn customer service skills and how to deal with the public , that goes for both 7-11s on Geary they always act like they can’t load your cash app card and it’s always too late ! “What’s the point of having that service if you can’t do it? “ allways hating on making the pizza too ,,,always closing down way earlier then the times they say there open dude needs to be fired or checked one time . 5thumbs down
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January 2024 by Patricia Clifford
I arrived before 1 am to a locked door and an employee that took off running to the other side of the store when I saw me coming. I was here at 12:55 am just off work to pick up snacks and then you're not open?
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January 2024 by VAIBHAV WANKAR
Rude behaviour when asking question as a tourist. He asked me to go out, didn’t knew US people are racist
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November 2023 by Michael Taylor
I usually come here to purchase diesel when passing through. I liked their cash back option to support the dispensary across the street. I was a regular customer for three years. Ca law entitles customers to water and air if you buy petrol. Because the machines are often broken, I usually just help myself to some water from the spigot. During my last visit, the attendant came out and became confrontational about it. He said some hurtful things about me using food stamps and accused me of not paying for my diesel. I tried to deescalate the situation with communication and empathy but he kept coming back out and cussing and getting in my personal space. He eventually knocked a water bottle out of my hand, and cut my face when I tried to show him I had paid for the diesel. I understand prop 47 sucks for the bottom line for retailers like this but violence is unacceptable.
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November 2023 by Anytheen Else Caldwell
Bad customer service. Machines are always broken, and is dirty. Don’t waste your time comping to this location.
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August 2023 by Mario Estrada
Costumer service here sucks all I wanted was 2 slices of pizza an was told they would not make it unless I bought a whole pizza ?
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July 2023 by Casey Whitmore
The employees were friendly they are working diligently to clean up the property _ even the cigarette butts in the dirt out front. I would like to ask the community to bring proper soil and flowers to plant out front of the building to make the improvement to the property. Who ever does this at night may submit recipe and simple picture of the task completed. Submit proof to this Google rating for reimbursement by the company 7-12.
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July 2023 by Mr Panda Behr
I do Uber as a side hustle and I usually gas up here regularly cause they have a squeegee so that I can clean my windshield, but the last couple times I have been here it’s missing. I mentioned it to the cashier two times (it’s been 2 weeks now), but nothing has changed. I’ve also done a Uber eats order here, and the same cashier gave me the wrong items. It’s better to just go somewhere else and as a result of all this I’ve learned that there’s cheaper gas elsewhere as well with multiple squeegees. Squeegees with clean water matter.
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March 2023 by Otgon Dorj
This place is a rip-off. Everything is expensive compared to places in the same neighborhood. Employees have no customer service skills whatsoever. Avoid at all costs.
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January 2023 by Enger Bewza
Not open, guy would not directly answer when I repeatedly asked him through the glass when their real hours are. He finally said: “6am to 1am”. Stop wasting our time and gas please.
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September 2022 by Wm Prestwood
"24 hours" is certainly no longer true. They're closed at least 3 hours each morning.
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August 2022 by Destiny Rain-Vaughn Flower
An excellent 7-Eleven!
