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August 2024 by Felix Sargent
Gym is dirty and unmaintained. I bring my daughter here for swim lessons and I’m shocked every time I need to take her to the bathroom. Every single time it’s a scene out of Trainspotting. Poop paints the walls, piles of wet toilet paper and a horribly dirty floor.
Management needs to get their act together, and hire a dedicated janitor. The front desk staff are nice but are not trained or equipped, or motivated
to keep the place clean.
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August 2024 by Joshua Villarreal
It’s Eh. This gym literally has no 40 pounds or 50 pounds dumbbells anywhere around. What kind of gym doesn’t have 40s or 50s. This is the only gym you won’t find it.
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August 2024 by Simon Brown
Living in Potrero Hill and new to San Francisco, this gym seemed like a good choice. 3 day pass looked promising and we decided to go down on Saturday morning to check it out.
First Impression was a very rude front desk staff who clearly didn’t want to be there asking about our ID. Although my wife produced her California license this seemed to be an issue. After some serious attitude we were given our day pass.
After a quick walkthrough. The gym itself looked rundown, old equipment and poorly maintained.
I honestly expected better from a 24 hour fitness club.
Disappointing!
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July 2024 by Omar Reggio
This club I had just found out have siphoned $641.65 in unauthorized autopay after I have secured a cancellation. This club have been taking money from my account without sending me any notifications after I had stopped using the club in March 2022.
Who is the General Manager because the manager on duty is denying wrong doing. I can’t get hold of corporate office. All I’m getting is voice mail and their contacts are not showing the application.
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July 2024 by chuy R ch
Worst location in San Francisco, dirty bathrooms, weightlifting area always dirty, insufficient number of weights , no ventilation at all. If you go after 5 pm get ready for the smell.
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July 2024 by Seas Crew
Everything is broken and dirty, they have very filthy locker rooms and shower area. Using the bathroom is unthinkable. Lots of smell and dirty all over the places. Sauna been broken for long time. They never tend to keep things in order. Managers should be fired. No foot traffic meters to keep count of people inside so you can go and it’s crowded than you think which happens a lot to me so I can’t workout enough. Also they reply the same thing for people’s complaints months ago but none of them are improved. What a waste of money and time.
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June 2024 by Cassandra Morehouse
I've been going to 24 hours fitness for 1j7 y years I have seen so much improvement since we recently got a new manager at 16th and potrero the pool is cleaner the jacuzzi is cleaner all the Jets work the same room is awesome and it's always working if people don't stop putting water inside the steam room hose that's when it stopped working is there any people complain it's not the staff doing their job is the people that damage the steam room sensors by adding water the staff is always nice and courteous positive people positive vibes exactly why I love going to the gym most of all for myself we all working to keep myself productive and this is the most positive way positive environment thank you
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June 2024 by Bettina Jochum Duller
There are vermins around the pool. Very unsanitary.
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May 2024 by Jessen Sandoval
I don't like criticizing places, but this specific location has you waiting for more than an hour to use a machine. I came in to do legs and saw people on the leg press machine, so I did my other leg workouts. When it was time to do leg press, they were still using it from 7:45 to 8:40. I asked them how much longer, and they said 10 minutes. I waited for 15 minutes, and then they said they had 3 more sets to do! Mind you, they let another girl use it while I was right there waiting, and three other people were also waiting for the leg press machines. Doing 3 sets is more than enough for leg press! You don't need to do the same movement for an hour to see muscle growth. Please educate them on muscle growth. It's not just today that I've waited an hour for a machine; it has happened multiple times.
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April 2024 by Bill
First visit, looks nice and clean. I'll update the stars as I go.
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April 2024 by Alfredo Hernandez
Many broken machines on the first floor (Treadmills) apparently do not care to repair them.
The bathrooms always smell bad, on the second floor some machines in poor condition, good location but unfortunately the machines are not 100%.
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April 2024 by Deanna Green
I went here this morning 4/18/24 approximately 11:00 am with someone so they could take a shower the white or spanish looking gurll was nice but some of the gay boyz was rude I'm not a member there my first time checking the space out
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April 2024 by William Wong
Nice facility 4 swimming & water massage pool. Nice experience.
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February 2024 by Curtis Mathew
Hoping this message makes a difference at the Bryant Street location. I was there this morning and the locker room is absolutely filthy. should the Department of Health be notified?Curtis Mathew
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February 2024 by Chad Brown
Decent gym with all the equipment I need, especially with more equipment seemingly brought over from the downtown gym closure.However, the locker room and bathroom is consistently the filthiest and least looked after of any gym I’ve ever been to. It always smells and looks like it has been forgotten. If the locker room and bathrooms were clean this could be a 4 star review.
