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October 2024 by Karina Velasquez
Not happy with the service I paid for a dress I chose for my daughter once it came to pickup it was a complete different dress! I ordered a mini quince type of dress I went to claim it she called the person who sent her the dress, what she claims “she did not have that dress anymore, and took it upon herself to chose one for me!” I got the dress without a call from Juanita saying they were sold out! I’m so upset not shopping here again and my son’s tux isn’t the right measurements that she “took”!..
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September 2024 by Catherine Amaya
I got everything for my quince here! She made every alteration I asked for and had all the accessories I needed! She’s very nice and thorough. I always return for anything I may need.
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August 2024 by Samantha F
If I could put a 0 i would because my experience was horrible and it would make sense if it was on a second or third time but nope on the FIRST time of ever try this place out. At first it was all good they were describing everything in right terms and setting my expectations high but after we decided to work with them the expectations were extremely lowered. The measurements went good until it was time to try on the suits. When it came to the fitting most of the chambelans had issues with everything. We had asked for a more light and bright purple but she gave me a completely different shade of purple looked more pink than anything and it made my main chambelan stick out extremely differently than the whole theme but it was too late to get a replacement. Each chambelan had a different type or suit which all atleast looked alike but some had different materials which was weird. 4 out of the 6 chambelan's measurements were wrong either too big or too small which made them uncomfortable even though she took the right measurements she still managed to get them wrong. She was very irresponsible with the after situation. When it came for us to drop them off she suddenly has a due date that was 2 days after the event but she had told us to drop it off whenever and never told us a certain date. Not only that she also was supposedly out of town which is what her "co-worker" told me on the phone. When I confronted her about not being able to take 2 of the suits for 2 weeks she said she was in the whole time. It made me feel stupid even after her employee said nothing could be down about the deposit situation until she got back. Not only did she give us a little more than half she did not seem at all concerned about the "misunderstanding" that she caused with holding the date of return. She was smiling the whole time making it seem like I was over reacting. Would NEVER come back and will NEVER recommend to anyone.
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April 2024 by Alex Arana C.
0-stars !!! Photos look like ? the video quality is 0 they didn’t bother on Editing the video or wrote any captions to any pic… Lady who works there would lie all the time, but they do want their money upfront. Muy malo … bad !!
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April 2024 by AC A.
Bad service .... Won't go back never again.. they do ask for their money upfront but photos and video would take about 1 year to be done. Quality is poor
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February 2024 by veronica nunez
My daughter got her dress here and love it
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February 2024 by Faany R.
La mejor atención al cliente y los mejores precios compramos vestidos muy bonitos y cualquier arreglo que necesites lo hace ella excelente trabajo les recomiendo mucho ir con Juanita. Nos gustó mucho la atención que recibimos.
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December 2023 by Denise M.
Beautiful affordable flowers for a quincenera. Juanita delivered a did a great job. Didn't have to stress about her work. Extremely affordable compared to other locations. Love it!
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July 2023 by Ursula Alvarado
If I could give 0 stars, I would. I ordered a tux for my husband, Juanita, who took measurements gave my husband all wrong sizes to top it off she said she would make things right gave her the opportunity to come clean turns out the altered the same pants to fit my husband size adding a tag from another pants trying to sale it to me. Who does that. And to top it of she still played dumb like she didn't know what I was talking about. Mess up my grandma dress never fix it and turn it to me with push pins still in it. My grandma got hurt by them when she was trying the dress onShe does not know how to run a business, and she lies to her customers. I wouldn't recommend this place to anyone.She over promised and under delivers.If you want things done right, go elsewhere.
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June 2023 by Janet Garcia
The dance they did was so bad my daughter chose a song and he never used it the whole dance did not make sense the dress was not altered the photos also came a year later and whenever I called about the photos he would never answer DONT GO TO THIS STORE!
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June 2023 by Deyssi rodriguez
I got my quince dress here and they never altered my dress and my sleeve ripped off off the day of my quince??
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April 2022 by Leo Perez
Beautiful full flowers!
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July 2021 by Maria Castro
Great service, Juanita is the best!!!!! I've been coming to her for the past 20 years.
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March 2021 by Claudia
The other reviewer “Isabel Ramos” is a FAKE. Twins bridal does NOT have any record of anyone in that name. This is someone trying to tarnish Twins Bridals reputation/business.How are you going to write a review 3 weeks ago which would be February 20,2021 about your “wedding” when we have been in quarantine for COVID for the last 2 years.The photo provided was from 3/4 YEARS ago because the photographer recognizes the older camera he used. Also to add, the photo is taken AT THE RECEPTION (PARTY) NOT the church which was falsely explained in the review. You can clearly see the table and chairs decorated (which is done at the party) & you talking about the decorations is wrong as well. They provide you with different packages and PHOTOS to choose from so you know exactly what you are expecting and paying for, BUT I won’t get into that as this is a FAKE REVIEW.If that person Isabel had so many bad things to say, please add more photos & receipts to back up your claims and seem more legit, instead of being fake. Every client has a right to leave a review but not a FAKE person pretending to be a customer.This is unacceptable, especially to a trusted, small business that is honest & doesn’t screw you over.Which is why they have been successful over the years and it’s monsters like this that wish bad upon successful people. ISABEL RAMOS WAS NEVER A CLIENT AT TWINS BRIDAL.And I was comparing their text style with “Vanessa Carlos” the other reviewer that left 1 star, I realized they wrote the exact same way including saying the same line at the beginning. Their text styles were almost identical! I would not be surprised if it was the same person.
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March 2021 by Isabel Ramos
If i could rate this a zero i would! I don't recomend her at all! Juanita (juanis) the owner promises so much in the beginning but at the end she can't even do half of what she tells you. My wedding thanks to her is something I don't want to remember. Imagine that.. She tailor my dress from a reference photo and what I showed her, she made it totally different giving me excuse that it wasn't going to function with my body. (Im smaller from the top but thick from the bottom..) when it came to the decore she only took the table cloths n the covers for the chairs. She didn't use creativity to fix up the hall..the only thing that kind of saved the hall was the flowers, now moving on to the video... the guy that works for her put a different girl's picture on it, the first full hr of the video is the musicos playing.. ? my video was only 2 hrs long... who does that.. ?? They took of the church that because no one watches it, (its literally the most important thing )The guys she send over were sitting down instead of filming, smh!! I was so caught up (Trying) my best to enjoy that day after so many flaws that I didn't have time to bby sit some "so called professionals" so when I got all my copies they were all the same and to fix THEIR MISTAKES they wanted to charge me ... (they couldn't fix their mistakes because there was no film recorded)!! ? and she still charged me the whole price on the contract, wich was not cheap.. again worst experience ever..
