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September 2024 by Tanisha Francis
This is the best dealership in all of Los Angeles! If you are in need of a car and you’re car shopping look no further. The Galpin Family offers the best selection of cars and their customer service is like no other. I’ve bought my last 4 cars from Galpin and they are so accommodating and professional. This time I worked with Frank and Resty and this experience exceeded my expectations. They listened to what I needed and we’re not pushy sales men. They got me into exactly what I wanted. If you’re looking to buy a car look no further and RUN to Galpin, they’ve got you covered!
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September 2024 by Amaal K
Worst experience I ever had in my entire life! I bought Honda accord 2024 , first two weeks power steering’s system broke the car was one months at dealership, now again two days ago the power control module is broken too. And my car towed to the dealer again! also first week i had flat tire. When I bought the car the finance guy said we do in house loan and its only 4percent interest, i looked in my bill they charge $150 interest every months. They never want to accommodate me with rental cars.first time I have to rent a car on my own expense for the whole month! and now again!!! Scum!!!!!! Fraud!!!!!
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August 2024 by Veronica Quiroz
I only gave it 1 star because I was able to speak to an advisor, mind you after I pleaded to speak to one. I walked in at 5:35pm (they close at 6pm) with a battery that was going out. The car had a lag while cranking (starting the car), they said they could do nothing because they were closing soon. It’s really sad that customers are not first. I always buy batteries at Honda and this one in particular I bought 8 months ago and already failing. I let them know this and they said sorry can’t help. I wish these big corporations would put customers first. It’s really sad.
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August 2024 by Katherine Pena
I came with my family recently and I'm glad we ended buying with them. They truly do care and help out and their so patient and explain the whole process. Buying a new car can be stressful especially if it's your first time. They made the whole experience great even when they saw me with my 3 kids they gave a warm welcome and provided us into a little kid area since as you the know the process is tedious. Never making us feel awkward for bringing our kids and offered us drinks, snacks etc the works. Thank you because we went to many dealers you know to compare and keep our options open. Their the best! Thank you Josue and Edwin for being so patient with us. 100% recommend them. Happy shopping!
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August 2024 by Rob Sands
I’ve have bought about 5 vehicles at this dealership and they have always delivered.
We just purchased 2 vehicles over the weekend.
A 2025 Honda Civic Sport and a 2024 Honda Accord Hybrid. The process went very smoothly and the gentleman that helped us was excellent. So if you are in need of a Honda this is the definitively the place to go to. Ask for Arnold Cruz he is awesome. Thank you bud.
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August 2024 by Mike F
DO NOT buy a vehicle at Galpin!!!! We bought a 2024 Honda Odyssey from Galpin Honda. It turned out to be a Lemon. We've been fighting with the dealer and Honda corporate. Both have ignored us and don't stand behind the product.
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August 2024 by fabian fierros
This was a review long overdue. I purchased a Honda clarity 2018 back after denying every offer from previous scummy dealerships in Orange County. It was 2020 and I was in a vulnerable spot as I was in a bit of depressive state but I remember an elderly hispanic man helped me and made the entire sales process stress-free and no matter the price we offered was below the current value of the car the salesman easily said yes. I traded in my old 2017 Colorado and got a 3.4% with my credit over 4 years. Everything was met to my standards and loved the transparency of the entire process. Didn't take long either.
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August 2024 by Jayjay
Amazing and wonderful service from the staff Ivan, Gee and Delfi! overall highly satisfied with disclosure and no pressure! Galpin never disappoints!!
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August 2024 by Mike Faro
The Best Honda Dealership by far! I've leased 2 cars and will be back for a 3rd, Blanca Lopez is an absolute Gem! she was such a delight to work with and did an excellent job at getting everything we needed!
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August 2024 by Karla Matsuda
Great experience with Ronnie! Good negotiation process and he was very kind and attentive.
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August 2024 by Robertg Hadnot
Service was great!!
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August 2024 by M Cast
I recently took my car to Galpin Honda to get the AC system repaired, as it wasn’t working at 100%. Unfortunately, this visit turned out to be extremely frustrating and disappointing.
It appears that all newer Honda models have inherent issues with their AC systems, eventually requiring repairs. If you’re considering buying a new Honda, be prepared for future AC problems. Honda’s response to this common issue is disheartening—they only cover parts that are under warranty. Any other related repairs will come out of your pocket, and you could be looking at more than $2,000 in costs.
My situation was no exception. After taking my car to Galpin Honda for repairs, the AC issue has actually worsened. The service advisors were unhelpful and seemed more interested in taking my money and earning their commission than providing any real assistance.
Beware if you plan on getting your car serviced here. The overall experience left me deeply dissatisfied, and I would not recommend this dealership for any repairs or services.
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August 2024 by Nick Ottley
Very professional and kind people. I appreciated how transparent and straightforward Sergio was throughout my experience there. Highly recommended.
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August 2024 by Sara Barraza
I recently purchased a 2025 Honda CR-V EX-L from Ricky Beltran at the dealership, and the experience was fantastic. Ricky was knowledgeable, patient, and made the entire process smooth and stress-free. He answered all my questions and ensured I got the best deal possible. I highly recommend Ricky for anyone looking to buy a new car!
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August 2024 by Tayde Palomares
All ways on time & all service my car required done. Happy.
