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December 2022 by Robin Aimaq
Ruben and his team are incredible. I called Ruben half way through the purchase of my home. For most lenders, it would be very difficult for them to still be able to close the deal on time. But Ruben and his team did it. They were extremely helpful throughout the entire process, and took the time and effort to explain everything to me in detail. I cannot recommend any other company if you need a mortgage, or need to refinance! Thank you Ruben and Cristina!
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April 2022 by Regan D.
I have heard nothing but warnings about this group. I would be VERY CAREFUL.
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July 2021 by Daniela D.
I want to recommend and thank this amazing company... They were professional , extremely helpful and non stop committed... They always answer all my questions and doubts etc... If i ever buy a house again I will definitely choose them again.. The team was wonderful and a special thanks to my loan officer Ruben Romero ... We couldn't have done it without you .. Thank you
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April 2021 by Michael R.
I've got my house loan tru them so I used them again to refinance.I had great service.this time I used them again and I got horrible service.first of all they took a long time.they rarely update you.it feels like your nothing to them now.finally after months I go in to sign paperwork and tell me my loan money will get to you in three days ,I don't get it.I wait a week and call them and they say they forgot to call you to tell you the news.then they call my boss that they will send them some paperwork to fill out and they never send it.sorry but they have gone sloppy
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October 2020 by Azbai A.
The loan process was very smooth and Ruben provided all the information I needed up front and they always answered my questions. As a first time home buyer, this was a great experience and I look forward to doing business with Ruben and his team again.
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June 2020 by Raj Basra
Thank you! Thank you! Thank you, Ruben!! What a fresh breath of fresh air to receive exceptional hands-on-traditional service. Camino Real Mortgage Bankers are the best!!When I met Ruben I was certain that I will have to sell everything to survive because no one had been able to help me thus far.In November 2018, I started with a reputable loan broker/officer who owned the company. John was able to get me the funding I needed but also got me into a situation that was hard loans which closed Feb 2019. He promised me he would get me out of the loans the following year. The loans for the investment properties were at 10% and 8% for a one year term. To avoid penalties or a possible foreclosure, I started working with the same company in August 2019. He kept telling me the files are about to close at a 6% rate all the way up to Dec; totally stringing me along.By the end of Dec. 2019, I started to seek another company. I went with a very reputable firm that started off promising. Scott and his assistant told me they could close both loans in 30-60 days. I uploaded all docs on their portfolio and 3 weeks later they told me I would be better off getting an equity line through my primary residence. So here I was let down again and overly stressed. My husband then reminded me of Ruben helping us out with our loan as first-time buyers 20 years ago. At the time I thought the job might've been too big for Ruben. Well, turns out that Ruben Romero (senior officer) with Camino Real Mortgage Bankers had now grown from a small office in the city of San Fernando to two other locations (Sherman Oaks and Porter Ranch).Unlike the other officers, Ruben asked me to come in and patiently listened to my dilemma and eased my anxiety by going over a plan at the initial meeting. He said, "Your loans should have never taken over 60 days; they're not complicated files." He went over everything in-depth and I'm not going to lie but I didn't believe for one minute that he was going to get me out of this mess. At least not at the rates and time frame he was stating. I had nothing to lose so I signed up with Ruben. The BEST decision I ever made!!!The entire team at Camino Real Mortgage Bankers was sent from heaven to end my nightmare! They were ALL punctual, direct, calm, patient, HONEST, professional, ETHICAL, reliable, and did everything in a timely manner. Not only did they get me out of the hard loans and closed on time but with an interest rate that I never dreamed of. I also had them refinance my primary residence and again, great interest rate with ALL transactions done quickly and smoothly. I still pinch myself to make sure it's not a dream. They closed 3 loans so fast and mind you that's with the COVID-19 situation.Ruben and his team are the VERY BEST!! I can't say enough because they not only saved my homes which in turn saved mine and my husband's life and marriage. The stress was impacting our health and let's be honest we couples fight during times of financial stressors.
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June 2020 by Ivan Diaz
Eric helped us buy our first home. We were not sure if we could afford a home after renting for years and not having much for a down payment. Thankfully, Eric guided us through a down payment assistance program. The process was easy and we are now very happy with our new home.
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February 2020 by Susan C.
Ruben and Elizabeth are great. I worked with this team when I bought my house and again when I refinanced. Ruben started out the process, got us a great rate and Elizabeth was there to walk us through the remainder of the process and doc signing. Never pressured, always got back to us quickly and was very professional. Check this team out...you wont be disappointed.
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June 2019 by Lupe I.
Love everything.... amazing Team, great customer services...and they are very knowledgeable..most definitely recommend them and I will be doing future business with them! THANK YOU so much for getting our home loan approved..happy family, From the Iturriaga s'!!
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January 2019 by Sandra T.
Met with Jesus when I went to get a information about first time home buyers. I was given a lot of information and was satisfied with my questions being answered I hope to meet with him again soon when I am ready to buy my first home.
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November 2018 by Justin Flint
As a real estate agent, I have worked with Ruben Romero and his team on several different transactions over the past few years and I can honestly say that I've never had as much peace of mind as when working with them. Ruben is a wealth of knowledge and is always willing to take the time to educate his clients. I have the utmost respect for Mr. Romero and there isn't another lender in the business that I trust more. Camino Real Mortgage is my preferred lender for life!
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October 2018 by Bob Siegmeth
Ruben and his team have closed several loans for my clients within the last year. Their performance has consistently been at high levels with competitive rates. It you want an honest group that will get the job done with the least amount of stress then I suggest you try Camino Real Mortgage Bankers. I have been selling real estate since 1991 and can tell you that you need a solid company that stands behind their work. If you want to be in this business for long or for a personal home loan that will close then they are the team. I have seen way too many often where sales have fallen apart because the loan file was not properly underwritten or buyer qualified in the beginning of the loan.
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March 2018 by Mark B.
Rueben and his team did a great job. They did everything they promised for some non agency clients we were in a transaction with. I'm picky about lenders especially when i'm representing sellers. I'm impressed at the good job they did.
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February 2018 by Enrique S.
I have been working with Camino Real Mortgage for the last few years and every client who has been able to get a loan from them has been very happy with their service, they keep you informed during the transaction and always look for the clients best interest. I highly recommend them, it's always a pleasure to work with them.
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January 2018 by R S
Our first time looking for a house, it was nerve-racking, so much information, so many questions, so much doubt about not being taking advantage of, a family friend recommended Camino Real to us and I gotta admit they were good throughout the process. Not too pushy and very accommodating with all our questions (boy did we have questions). When the loan started, I was able to sign everything online so overall the process was quick. When everything was said and done, we were able to get the keys to the house without a hitch! But I gotta admit what i liked the most was how comfortable i felt when i received the answers to the questions, both in person and over the phone, you can tell that there is a lot of experience and good faith (at least that is way I felt). I have added Ruben and Camino Real to my recommendation list and would recommend you giving them a shot.
