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December 2023 by Maria Cruz de Laguna
I got a PKG. For my daughter's celebration and everyone was nice. Price was reasonable.
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September 2023 by Dasan G.
As per Yelp guidelines, I must give this establishment at least 1 star. I would prefer to give them no stars, as someone else stated, but it is unfortunately not possible. I was hoping that overall the people here would be honest, trustworthy, and understanding. I soon realized that was a fantasy, in reality they are money hungry liars that would rather talk about "policy" last minute and try to keep $100 to themselves! I'm thankful I found a back up place for my future needs.
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September 2023 by Esbeidy E.
Overall zero stars! Not even 1 star . They don't want to return your money and should have a policy posted. Not a trustworthy business
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September 2023 by Richard T.
Generally not a great experience... I would recommend another company. This review comes from a $50 dispute with the management. Shame.
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September 2023 by Katherine O.
At first, the ladies at this establishment seemed very nice, but then when I had a family emergency they became unreasonable. I came here for my grandfather's memorial and these ladies seemed nice enough to pay in full, so I did. I also paid them with cash because they seemed so trustworthy. A family emergency arose and I came back to cancel my pickup for the suit when they refused to give me my money back. I explained my situation to them, but they didn't want to hear my story. They claimed it was policy which was never mentioned to me upon purchasing the rental and almost broke down in the middle of the store. After almost crying to them that I needed my money back to support my family, I was finally granted HALF my money back. This place definitely unsatisfied me by the way they handled the situation and I cannot be more disgusted by these people. They had no empathy or concern for my situation or my family and I will definitely NOT come back to this business..If they tell you that their "boss" is out of town, they are LYING! The boss is the eldest lady there. They try to tell you their boss is "on vacation for a few weeks" to make you forget that they owe you! TREAD CAREFULLY!!
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September 2023 by Gianni T.
I wish I could give this business 0 stars but I have to at least give one. Our rental started out great, they were nice and cooperative in sizing and giving the options they have. Unfortunately my grandfathers funeral that was planned had been canceled due to my grandmother falling ill and needing to be placed in the hospital. We paid $100 total ($80 for the rental and $20 for a deposit) however after explaining the situation to the employees there, they did not care what so ever. We wanted the $80 back because the suit we rented never left their store, we didn't pick it up as the funeral had been canceled. We wanted them to keep the deposit as it used for in situations like this. They argued that it's "policy" for them to keep the money regardless. The people there are completely rude and heartless, I will never do business with this place again.
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March 2023 by Scott K.
my Spanish-speaking fiance insisted that I come here and check out the different accoutrements for a wedding party, and I was really surprised to know that they had a wonderful selection of camera, bands, neckties and different floral arrangements that really made the process that is a great little boutique shop. Wonderful customer service made this a unique experience that we really enjoyed and I can't recommend it hire. Easy parking and the highest recommendation.
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February 2023 by giyyyco
Nice, good service for 15
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October 2022 by Olga L Alvarez
Exelent service ?
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July 2022 by Raul S.
Worst service ever. I do not recommend this place to buy or rent anything. Staff needs more training.
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May 2022 by Dhalia M.
Im writing this review to tell you my experience with this place and it was not good.I had started looking for a prom dress during the month of April because my prom is at the end of may soMind you I was doing it in advance for a reason.it was my first time looking they gave me books to look at and were very nice people.I saw a dress that I liked they ordered it a week later they and they tell me to go in for the fitting they pin the dress to my size and it was good to go.I put a down payment of fifty dollars and still owed on it obviously.days wen On like two weeks I haven't heard a word from them. I call them they say they're still tailoring it i said okay. I go to there store pay the rest of my dress off.2 weeks before prom they tell me they can't find my dress I was so pissed off because i had absolutely no time to be able to look for another dress.they tell me "we'll call You we're still looking for it".so I waited and it's a week before prom they tell me they lost my dress and gave me my money back.so essentially they expected me to wait for them only when it's convenient for them to tell Me last minute.horrible experience.luckily I went to another place in San Fernando and they had way better service.please look at other stores before coming here.
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October 2021 by Cris Dominguez
The first time I brought my son to get fitted, the woman didn't even aknowledge us. She was sitting at the table on a personal phone call. When she finally "helped" us. She was very rude while she took our measurements. She kept making weird comments about my son's physique. She took my $20 deposit and told me to come back today.I came back today to pick up the suit. Same woman sitting at the same table eating with another woman. Told us to take a seat and she'd be right with us. I looked around where to sit....The only seats were 2 chairs at the same table they were eating!!!!!! Wth?!? They finish eating. One of them comes to help us, food still in her mouth, greasy fingers and all...tells us the suits aren't ready and to have a seat. I've been sitting here about 45 min....still no suit!Place is very messy and cluttered and unorganized. Workers are rude and unprofessional. The only reason I came here is because the quinceanera got her dress here. I hope they treat her better than they did us.DO NOT COME HERE!
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October 2021 by Cris D.
The first time I brought my son to get fitted, the woman didn't even aknowledge us. She was sitting at the table on a personal phone call. When she finally "helped" us. She was very rude while she took our measurements. She kept making weird comments about my son's physique. She took my $20 deposit and told me to come back today.I came back today to pick up the suit. Same woman sitting at the same table eating with another woman. Told us to take a seat and she'd be right with us. I looked around where to sit....The only seats were 2 chairs at the same table they were eating!!!!!! Wth?!? They finish eating. One of them comes to help us, food still in her mouth, greasy fingers and all...tells us the suits aren't ready and to have a seat. I've been sitting here about 45 min....still no suit! Place is very messy and cluttered and unorganized. Workers are rude and unprofessional. The only reason I came here is because the quinceanera got her dress here. I hope they treat her better than they did us. DO NOT COME HERE!
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October 2021 by Jessica E.
ZERO STARS FOR THIS PLACE. Got invitations for a quinceañera, they were so pricy, took more than 3 weeks. Very rude, no customer service. When I finally got them they were not the ones I had ordered. They were so basic I could have made them myself. Just a white piece a paper done on Microsoft word on black and white. I told them they were not the ones I had asked for and they didn't even reimburse me. NEVER AGAIN. DO NOT RECOMMEND.
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October 2021 by Rudy R.
Very beautiful bridal store .. best price , best customer service ... friendly recommend for your wedding , sweet fifteen , prom and else ! You won't be disappointment... no one can't beat their price ! Guarantee
