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October 2024 by Becky
Update! Recd my order today. Almost 2 months later. Do not order online from this company, unless you're prepared to wait. CC was charged the day the order was placed, but still no confirmation anything has shipped. Perfect Vape has fantastic service online if you're looking. Plus giving this company my DL was alarming and wish I'd never visited this site.
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September 2024 by Donna Gallegos
Be careful I never received my product emailed them 3 times about this problem and it was never resolved
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September 2024 by Dova
Do not, I repeat DO NOT ORDER FROM THIS BUSINESS! I'M OUT ALMOST $190. They will eventually email you back, but nothing gets resolved! I've asked them several times to just refund my money. I'm going to do a fraud claim with my bank.
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September 2024 by Aaron Ramirez
Horrible customer service they never answer in a timely manner and the products are trash. The coils don't last and the flavor on all the cloud Nurdz taste week. The disposable vapes never work. I don't recommend anyone doing business with this site.
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September 2024 by Dylan Lee
The last three orders I have gotten from them have had either missing items or the wrong items. They have not resolved any of the issues
The shipping is also supper unpredictable some times the order ships fast other times it takes weeks befor they ship
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September 2024 by Mark Martinez
They aren't even located at the address giving. Good luck trying to find this place if you never been. If it's even still open.
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August 2024 by Christina Reynolds
Ordered product on July 6th, still have not received. Emailed and finally received a response saying my order was being processed. Asked for a refund and still no response. I will NOT order from them again.
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July 2024 by Jennifer “Jennifreak” Thompson
As I promised. Once I received my order and refund for the items out of stock, I will give this business 5 stars. No one can beat their price or large selection. Thank you Vapeboss!!!!
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July 2024 by Mike Billings
Listen to what people are saying. This company is awful! I cancelled an order that didn't ship after 10 days because I was staying at an AirBNB and was only there another few days, so I didn't think I would get them before I left. They said they would look into it.
5 days later they just shipped them anyway to an address I was no longer at (which I TOLD THEM REPEATEDLY), so I never got them. For the next 2 MONTHS they told me they were "talking to their managers" about my refund order"
Never received my vapes. Never received my refund. Never offered a credit. Never even an apology.
So I will NEVER order from them again. The WORST customer service!
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July 2024 by jay grinstead
Horrible company. They shorted me on my last order, then wanted me to pay $15 shipping for the 2 vapes they didn't ship so basically screwed out of 2 vapes. Then my most recent order (may 19th 2024) hasn't shipped yet. Shop with anyone else. These guys are a joke. (All update this review if they send my order before I contact my bank)
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June 2024 by Amber Hayes
Beyond fed up and will never use this company again. So sad because I actually had good experiences until April 30th, 2024, when I placed an online order like usual and I still haven't recieved any product. You're lucky If you can even reach anyone or get a response to your emails. I asked for a refund for the 2 orders I placed, and they are not complying, they just send me an email saying a new rep has taken over. They're scamming people. I had to file disputes with my bank because they refuse to give me my $200 back!
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May 2024 by Miranda Dulin
After several attempts to resolve my issue, you have until the end of the day to either refund or ship out my missing product. This is theft, and I do not take it lightly.
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May 2024 by Talon Briley
Scam artists! Stay as far as you can away from this company. They do not respond to you on orders, and items that show in stock that end up not being in stock they will not refund you, you'll get in-store credit from them and keep playing the same game over and over again.
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April 2024 by sisteray333
I spent $210 on an order and all of it was wrong! They completely ignored and refused to give me my money back. Pure robbery.
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April 2024 by Keith Leniart
BEWARE!!! I had to pay to return fake bottles of ejuice they sent me and have been waiting for a refund for months. THEY SELL FAKE PRODUCTS!!!
