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“Professional! Good customer service. Recommend to this place. I just walk in show him my phone, I have not saying anything, the way he check up my phone shocked me. After started checking my device, he analysis few possibilities which nailed in the points!Nice person and honest to customers.My husband had a battery die on I-phone and he fixed it. He continuously using it for few years which I believe the quality is not bad, or it can’t hold for a long years.I went since my husband had good experiences with him and recommended him. I had my I-phone 13 battery puffy, he fixed it.”
“Aida is extremely helpful, courteous and patient. We drive farther than we need to, to come to this location because she is so helpful. On our last visit, she even helped us save more money on our monthly plan. Representatives like Aida are hard to find. Definitely recommend this location.”
“Dropped by due to my iphone charger not staying in properly and was having issues charging. I came in they checked it out and told me it was simply lint that had accumulated with time, they cleaned it out for me right then and there. They had me on my way very quickly, great service!”
“Great customer service. Anais transferred my contacts photos email. Went above and beyond installed all my apps got my Facebook linked to my new phone. She did all this in 10 minutes while helping others as well”
“Great and trust worthy business. The staff is very friendly and knowledgeable. I had my personal taxes done with Griselda, and she patiently answered all my questions. She is very professional and knows what she is doing. She made filing my taxes a great experience. I'm so happy I found them. I highly recommend Park Avenue Tax Services!”
“Zagg has saved the life of my phone too many times! Today, I came in to fix my screen, camera cover and purchase a new phone case. Today, Josie gave my phone full TLC replacing all those items. Looks like a brand new phone again! Not only did she provide fast service, but excellent customer service as well. I’ll always choose zagg moving forward.”
“Erin provides a excellent service. She is knowledgeable, kind, and welcoming. I got a new phone with her help. The deal is awesome, and I am so happy with her service. She put lots of effort in helping me unlock my phone and connect to my previous customer services.”
“I had an issue transferring phone service from another carrier to Boost, and stopped by the Boost store in Covina (Arrow Hwy & Azusa Ave.) The service rep (going by memory, I believe reps' name was Martin) did an excellent job setting up service with Boost, which was a tricky situation for a number of reasons, knew all the work arounds to get it done, and was patient as it took a little time. Service was set up and working by the time we left the store.”
“I brought in my daughter's Apple MACBOOK Pro for repair last Sunday since it turned on and off immediately within a few minutes. Luckily the shop was open and I dropped it off with Steve, the young man who worked there and also answered the phone when I called.I called back an hour later to check if he could fix it. To my surprise, he honestly told me to bring it to the Apple Store since there could be something wrong with its mother board and he could not do it. He did not charge me anything regardless of the time spent to open and try to figure it out. He also took a picture to show me he cleaned up the dust inside the laptop.Anyway, I will definitely come back next time if I need any other tech services since I trust this technician, Steve, for his profession and honesty!”
“Kevin the rep at this location is awesome. He helped me fix my son's I-Watch connection issue for two occasions and have never try to cross-sell me anything. It was straightly volunteer to help. He is patience and willing to help regardless I am buying any of their products or not. High praise on his dedication to work and helping customers. Will definitely earned my trust to buy any service or products from him.”
“I was extremely impressed by how your team is so united and work together to accomplish excellent service! The time I was there was worth my outcome! Thank you so much and I look forward to working with you with any of my future needs. Unity is power and you got this!”
“Staff is super kind and welcoming!! Nathan helped me out with a phone transfer for my sister and was so kind and helpful. It's great customer service like the one Nathan provided that keeps me with AT&T.”
“Kheli!!!! What an awesome person, she walked me thru all the steps of switching over my 3 lines from T-Mobile to Verizon so effortlessly! So glad I did, just wished I had done it sooner! She was professional making sure I understood each step all while making sure other customers were acknowledged and taken care of by other staff.I will totally be referring to her and stopping by her store wherever I need assistance!Thank you!”
“The whole team was so kind and patient with my father, who was switching from TMobile to AT&T and also trading a couple phones in. They gave great feedback on some other deals we had in place. Charles and Melody in particular were extremely helpful. I’d recommend this team to anyone, knowledgeable and unknowledgeable about technology.”
“When the customer service line fail,go into ATT and talk to Ronald You handled my frustration and somewhat complicated situation with care and the right knowledge.Make my day!”
10AM - 7:30PM
427 N Vincent Ave, Covina
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“This store is getting this review because of the service we experienced this morning sat Sept 16, 2023. The lady that serviced my account did it genuinely with a smile. She's one of the few people that's impressive and humble enough is great spirited. Her example could and should be duplicated at other branches. Thank you and can rest assured, we're coming back to this store. Thank you NKY302Your service is well appreciated ??”
“Great customer service my husband went in for something and Brian took care of him waived the fee which was super helpful. If you need anything see Brian he will definitely take care of you.”
“I cracked my laptop screen and got it replaced here. They were knowledgeable and nice. They didn’t have the screen i needed in stock but ordered and installed the part for me. The whole process only took a couple days and the new screen looks and works great. I don’t even notice a difference and the touchscreen still works. The whole process was cheaper and faster than sending my laptop to Best Buy which I’ve done better. Plus I picked up a screen protector for my phone while I was there.”
“I took a survey regarding my experience with ATT store and I entered the wrong answer I was not dissatisfied, I was VERY happy with the help Ismael. He was very knowledgeable and patient - answered all my questions and helped me get extra products that benefit me in the long run. I do everything online for purchases but I think I will be going to see Ismael for some of my ATT needs.”
“Good prices and great help at this store. The workers really know what they're doing! Highly recommend if you're looking for cell help. I went in looking for a charger but needed a whole new phone on payments and they helped me move all my info from my old phone.”
“I went in to upgrade two phones, my wife’s and mine. The two salesmen Anthony and Jonathan were above and beyond great. I recommend this Montclair, CA store over the one in Upland all day long. They even helped transferring our older outdated data to our new phones. A+A+A+”
“My phone screen got destroyed at work and I called this place and he said yeah come in he offered me a fair price and did an amazing job the guy was really nice and earned my respect. I highly recommend this place for a fix.”
“Very cute store with great selection of items that I don't get to see in other stores like daiso and miniso! Kind of like a mash between korean and chinese style rather than the usual japanese stores like daiso and miniso!”
“Kheli!!!! What an awesome person, she walked me thru all the steps of switching over my 3 lines from T-Mobile to Verizon so effortlessly! So glad I did, just wished I had done it sooner! She was professional making sure I understood each step all while making sure other customers were acknowledged and taken care of by other staff. I will totally be referring to her and stopping by her store wherever I need assistance! Thank you!”
“The staff was great. I was greeted as soon as a walked in. Jose answered all my questions and made sure I understood the promotion and walked me through the process step by step explaining everything. Being in sales myself I was very impressed by Jose's professionalism and patience with all my questions! AT&T Upland on Mountain Ave has earned my business thanks to Jose N!”
“Was looking for some information and was greeted by a man by the name of Guoji. He was very friendly and knowledgeable. He helped me pick the right phone and with all the functions needed. Will come back.”
“I've dealt with this company for many years. Even though the price is not cheap, they provide the best quality and service for your money. Valor is on top of their game in terms of quality. You get what you pay for. If you're looking for cheap cases and cables that will break after a couple weeks looks else where. I will recommend my friends from other cities to also purchase from Valor.”
“We visited our Verizon Store today. We were helped by Bryan, who took care of our telephone issues; He was very helpful, efficient and quick to answer all our questions. He offered the best information and answers to us; Very profesional, kind & respectful. He is a great asset to VerizonJim & Maria CHARBONEAU”
“The new owners did really good job To improve the store and make it much better i Remember last time I went to the store it was very bad service now they're keeping it professional”
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“My daughter and I came in to see if we could get our bill lowered by unnecessary things on our account. There were some things that were deleted and some things added. We were greeted promptly as we entered the store and were helped by Reem Chinder. She was so friendly/sweet very informative, and quick & efficient by looking over our account. I definitely recommend coming to this location.AT&T Store. We came in 2/17/24 ?”