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“I want to make it absolutely clear that this review is primarily based on my interaction with their wonderful salesperson, Steve. I decided to get a Sleep Number bed based on a referral from a family member. My husband has been diagnosed with Stage 4 cancer, and besides the bed being comfortable, the adjustable features really appealed to me for those long days in bed after chemo. I visited a store in Brea. When I said I was considering purchasing a mattress only, the sales guy immediately turned off and did not assist us any longer. I left that store feeling unheard and looked upon as prey. I stopped at the San Dimas store to give it another shot. Steve was immediately charming and kind. I came right out front and explained my reasons for wanting the bed and the possibility of only getting the mattress since a friend already had an adjustable frame. Steve was so caring and sympathetic. He listened intently and explained the pros of the Sleep Number frame, without coming off as pushy. He was open to me purchasing the mattress only and took me through the options. He understood the financial impact for me and was careful to explain all the levels and price points. As I listened, I became more open to the idea of purchasing a frame to, thinking I might fall in love with the bed and then have to give the frame back to my friend. As I started to consider purchasing the entire set, Steve went through the different level of frames patiently. I explained to him that I wanted to discuss it with my husband and my friend, and he asked that I send him a picture of the frame so he could ensure compatibility. As I left the store I knew I would purchase that bed from Steve and I would feel confident in my purchase. Thank you, Steve, for all you did for me that day. And for everyone wondering...yes, I love my bed!”
10AM - 6PM
3809 Grand Ave Unit B, Chino
Mattress Stores
“Tiffany was wonderful! I came in and quickly became overwhelmed. She very professionally and was able to rein me in and help me choose the mattress that was right for me. Thanks Tif Tif!”
“Come over and see Rino for sure!! He is super knowledgeable and very friendly! My fiancée and I bought a twin and a full mattress here along with a few memory foam cosmo pillows and some protectors. I will be back in the near future to pick up a queen mattress with my hubby! Thanks Rino for all your help!”
“Jessica was very accommodating, giving us the attention we needed. She explained everything to us . She is very knowledgeable
Of the product. I am giving her 5 star.”
“Bill help us out today showed me and my wife The difference between foam and spring mattresses we ended up with a beautiful mattress that we are very happy excellent service and BILL was very knowledgeable.”
“I had a fantastic experience John Ruiz. John was incredibly helpful and knowledgeable, guiding us through the selection process and helping us find the perfect mattress for our needs. The customer service was top-notch, and we are extremely happy with our purchase. I highly recommend getting your mattress with John!”
11:30AM - 7:30PM
728 S Orange Ave, West Covina
Mattress Stores
“Very friendly and helpful assistance while my wife and I came by to get our Open Box Fridge. Chris was so patient… we probably opened 50 units to find the one we wanted. We never felt rushed. The checkout was a breeze and I will update the review tomorrow after delivery. Thanks for a great experience!”
“Trey is a very personable rep for this store. He was excellent in knowledge of his product and helped tremendously in knowing our sleep posture to properly fit us for a mattress. He was real in what we would need and didn’t “sell” us. I truly felt informed and very happy with what we purchased.”
“Went into the mattress firm laverne and was assisted by Gil. I was pleasantly surprised on how knowledgeable Gil was regarding mattresses. Gil was extremely personable and professional, and answered all of my questions. Gil never pressured me to buy any particular mattress rather he gave me all the information that I needed to make the best choice for a mattress suitable for my wife and I. I would completely recommend anyone looking to purchase a mattress to have Gil assist you at the Laverne mattress firm.”
“I was verry happy for such great customer service and the knowledge Mike had for us, wich helped us with are purchase. Definitely will recommend and have them ask for Mike. Thanks for helping us find the best mattress.”
“I have been a customer for over 8 years and have made several purchases with them, satisfied, but today they have served me very well as always. Satisfied with the price (:”
“William was an excellent help and was super helpful. Come here and get a nice looking piece of furniture. Support them and they will treat you like you are wanted when you come in.”
“Great costumer service!, I got there a few months ago looking for a bed frame for one of my child’s after a recent moving , after taking a look at the prices and great selection I decided to invest a 3 bed, all was delivered next day on schedule guys were very helpful and courteous putting all together and taking with them the old mattresses at no extra charge, I’m really happy with service and for sure will be back there when I need new furniture”
“Excellent service. Very friendly and helpful! They offer fair and honest pricing for their appliances. We went to look for a washer and dryer, and we got a Maytag set right away.”
“I was gifted a table set that didn't have the hardware inside. I wasn't able to get the warranty information but I was able to reach out and Stella helped find a replacement hardware pack that I was able to purchase. Stella was fast and professional the whole time and was so helpful! I highly recommend!”
“Grant and the team at Wilding Wallbeds in Chino Hills were fabulous. They went out of their way to match a new part for and old bed plus we purchased two new beds and shelving etc. to go with them. We now own 3 wilding beds and one of them is the desk bed. Their Utah office was also a breeze to deal with. We love Wilding Wallbeds!!!”
“As always, my third purchases of 65 inch t-v to my recent purchase of my 85 inch Samsung TV went perfectly! It was delivered the very next day, on time and set up for me!
I price searched and again, as always, Howard's has always been the best!! Thank you Howards, you're stuck with me!! ?”
“Then coming here for years the owner is amazing. He works with you and he can find you basically whatever piece of furniture you need and if you have something an idea he has somebody that could actually design something for you.”
“I've only gone to Target in this center and everytime usually on Thursdays in morning before 9. It's quiet and dead in there which is great. Use self checkout and never had to wait. In and out in a second and noticed they have a water dispenser for water bottles which is pretty cool.”
“We are repeated customers as we were very happy with our first purchase a couple years ago. Now we bought a full size bed for our son and he loves it! Great customer service. Highly recommended.”
“Kevin was so helpful and communicated with us promptly about everything. We found the perfect dining table for our open concept dining area. We paid on a Monday, and our dining table was delivered and installed by Wed! We are so happy with the service and quality of furniture they offer. We will be back for more furniture soon as I have a guest room to furnish next. Thank you again, Kevin!”
“This place is getting worse and worse. It used to be that there were some Amazon returns that you could buy, but now it is slowly selling furniture and home appliances.”
“Arthur was very nice and helpful, great sense of humor, I Definitely Recommend this place, when looking for comfort and best prices in Town..?!
#notlikethecomercialstores”
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“I met Troy two weeks ago after coming in to look at what mattresses he had available. Both my husband and I were going back and forth with two specific brands. Troy was very knowledgeable with both brands but we were not % sure which one we wanted. During the two weeks we went Sleep Number, Sit & Sleep and Ashleys Furniture. Still not convince, we came back to see Troy. I came for a specific mattress but he didn't have it out on display. We the Black Beauty Rest so much that we decided to get the top of the line. Troy thank you so much for your hospitality, your knowledge and your patience. Can't wait to get our new mattress.”