8:30AM - 6:30PM
981 W Arrow Hwy, San Dimas“Best UPS store I've been to. Great employees. I didn't catch the name but the long haired guy with bandana was super helpful and efficient. The older lady (owner I think) there was so nice to the customers. I wish they had pull up parking (tough when you have to carry giant heavy boxes from across the parking lot) but not their fault how the shopping center was designed.”
10AM - 5PM
3580 W Temple Ave F, Pomona“Sonny has always been friendly every time I go in to ship something. He always lets us know if there may be any possible reason for delays such as holidays in the country we're shipping to etc. he'll follow up and let you know when your packages have been delivered. Definitely suggest coming here for your shipping needs!”
“Super helpful in correcting an address error for critical medical equipment. Took the time to call and make sure it was corrected and got me a delivery date. We've done notary documents here and every time we are so glad we've come here. Staff is so wonderful!”
“Shipped internationally to mexico Sonny was amazing! Assisted me from the boxing to the address to making sure my package was on it's correct route ! At some point my box reached its destination and was on hold due to holidays and he was able to look into it and kept me updated until my package was delivered to my loved ones! Price was super reasonable i sent quite a few things fit it in a box and was way cheaper than other places ! Thank You Sonny,”
“Always excellent service. Very reliable and professional. I send items regularly using both fed ex and postal service at this office. Saves me a lot of time at government post office line ups. Been going here for couple of years and never any issues. The owner is responsible and very helpful - always finds best option for shipping needs. Highly recommend this business.”
“Facility was clean, service was quick and friendly - had to go in for a live scan and I was in and out in a few minutes! Blas assisted me, he was quick and nice!”
“Amazing i have been going here for over 10 years. Great family owned business. They treat me like family! Great value for the mailbox. I never have to worry if my package is taken.”
10AM - 5PM
3580 W Temple Ave Suite F, Pomona“Recently sent document for international thru FedEx. Sonny is a nice guy and offer perfect service on that. Save a lot compare with my FedEx account. Would back again for documents shipping.?”
“Shoutout to Jessica for being very helpful during my visit at this store. I was very confused on how the shipping process worked but she helped explain every step and was very kind. I will definitely be returning to this location for all my shipping needs.”
9AM - 6PM
964 E Badillo St, Covina“The owners and employees are all so helpful, knowledgeable and kind. They really go out of their way to help. I get emails know when I have mail, which is so handy to know. They really go the extra mile. Can't say enough good things about The Postal Annex.”
“Great customer service Dwayne went above and beyond to help me out and I really appreciate him for going above and beyond thank you so much Dwayne ! I Appreciate it”
“I came here for a live scan service and Abel was such a big help and was so friendly while assisting me. He gave me great service and was super patient with the finger printing lol.”
“Five stars for this store. I’ve had issues with other UPS locations. This store gives great service and they know what they’re doing. If you need to use UPS come here.”
8AM - 7PM
1041 N Grand Ave, Covina“Box holders can receive Amazon packages here or Amazon lockers at 7- 11 in the same center.. they notify you when you get mail or packages... You get a key to get in and get your mail when they are closed... Pricey but worth it.”
“Great customer service & the fingerprint isn't too expensive either. The blonde lady behind the counter was fast and courteous. Her cheerful attitude makes u wana come back”
“I frequently send my packages thru UPS at Eastland. I am going on 80 years old and I am not computer savvy but a very nice lady named Gabby help me with a problem I was having and I would like to give her a commendation. This is my favorite office in the area.”
8:30AM - 6:30PM
2063 Rancho Valley Dr Ste 320, Pomona“Mel & Rosa are super helpful and they have awesome customer service. It definitely is not a drag to visit this store. I sadly went to another store in the past and I definitely regretted it!! I highly recommend you stop by and get the awesome customer service I enjoy when I come!!”
“Amazing i have been going here for over 10 years. Great family owned business. They treat me like family! Great value for the mailbox. I never have to worry if my package is taken.”
“Store is always clean and inviting. Staff is extremely helpful. UPS offers all the services I need such as mail-boxing, fingerprinting, passport help, and notoriety.I tend to always get attitude with the front office staff at USPS (post office) so I stopped doing business with them.”
10AM - 5PM
136 N Grand Ave, West Covina“Exceptional service. Signs for all packages keeping them secure and is able to package and ship any item. Staff is wonderful and always polite. You won't find a better mail service.”
9AM - 7PM
20687 Amar Rd #2, Walnut“This is an amazing UPS store. I needed to ship out some items through UPS and randomly found this place. Generally I do not write a review for a quick 5 minute interaction, but the service was so phenomenal I had to make sure to drop a quick review. Robert was extremely friendly as soon as I entered the store and even helped me with some boxes I had in my car. I've dropped off many packages before at other shipping businesses and the employees will just watch you struggle and hold the door open with your foot while carrying an arm full of boxes into the store... Not this place! I felt like I was VIP or a regular customer. I also had alot of questions from tracking to shipping options and Robert was patient and friendly throughout the entire interaction. I highly recommend this UPS store and will definitely be using them for my services again. Thank you!”
“This place is great. I've been a customer for 7 years. I have all my business mail delivered here and have never had an issue. Every time I go in for a personal matter or to make an Amazon return, the staff is friendly and no packages have ever been lost. The owner is a good person and on top of his staff. I was shocked to see some of these other reviews here, but I think sometimes people conflate a problem that might be more specifically related to UPS in general with just this specific store, which is sad to see. From my perspective you can confidently do business with this location and have a great experience.”
8:30AM - 7PM
1404 N Azusa Ave, Covina“Overdue review! This UPS Store has served me quite well over the years. At times, literally a life saver, even. (This is a little shop next to Game Stop.)1) I use it the most for Amazon returns. Yes, you can return all your unwanted and defective purchases at Kohl's now, and that's good and all, but this UPS Store located in the Azusa Plaza is closer in distance to me. So it's my number one choice. And the staff is so used to processing Amazon returns that they're super fast. Thanks, guys. (Customers are the bottlenecks, in fact. Guys, have your return QR code ready, so you don't hold up the line.)2) Printing, printing, printing--who has a printer at home anymore? I've contemplated in buying a wireless printer for years, but never pulled the trigger. Don't like them ink prices. Besides, I can always print a few pages at work, but emergencies do arise! That one time I desperately needed to print a shipping label for an urgent parcel? UPS's got my back. It's like a few ten cents to a dollar a page. Well worth the hassles otherwise.3) Notary service. For those who are not familiar with what this is, here ya go: "A credible witness is an individual who personally knows the signer and can vouch for the signer's identity to the Notary." So there were a few instances that I needed this. Official documents needing official identification verifications, witnesses, and signatures. And once more, hey, I can just do it right here at the UPS Store! Fantastic. Yes, there's a fee, and no, not that expensive (around $30, I think), and I am just glad that I can get it done and out of my way efficiently.4) And finally, very occasionally, I have to ship things via actual UPS service (imagine that, namesake, yet the last priority), and I am glad they are here for me. This is such a rarity, though.5 stars! Great location, reasonable prices, prompt service. Please never close.”
“Just like everyone else I went to this location to mail a package, left with my receipt and tracking number and thought that was the end of it. Several weeks later I contacted the company to see if they received the product I sent them, they said they did not and they need the tracking number. Since there was approximately two weeks from when I sent the package to when they should've received it I discarded the paperwork. I went to the store to ask if they could help me locate the tracking number. They very easily could have said, "no that information is purged from our system after a week", or "once an item is shipped we do not keep tracking numbers" or whatever excuse they wanted to come up with. But instead, both the lady at the store and her husband went out of their way to locate the tracking number and help me find out that this item was received by the company it was sent to. I was the one that lost the paperwork, but they took it upon themselves to painstakingly go through all of the items that were shipped and were able to locate the tracking number. To me, that is true customer service!”
9AM - 6PM
1822 E Rte 66 A, Glendora“Incredible company and staff. Well stocked in everything one needs. Quick when the lines form and friendly even when being yelled at by some nutty locals. Mike is the greatest.”
9:30AM - 6PM
20651 Golden Springs Dr Ste F, Walnut“This business was the only place on a Saturday I could find, after several phone calls, that actually had a notary available to offer the service advertised. Besides that, the mother and son that own this business are very kind snd personable. I highly recommend them.”
8:30AM - 7PM
19745 Colima Rd, Rowland Heights“This is the best shipping place in the area. Their customer service is the best. They have great staff who work very efficiently. The wait time is always minimal. I highly recommend this store.”
“Thank you Jinesh for being so kind and helpful! Excellent service as always 10/10! Jinesh has helped me with passport photos and notary services and I can't say thank you enough. Service is always fast and efficient. Please support this local business.”
8AM - 6:30PM
4200 Chino Hills Pkwy Ste 135, Chino Hills“Went in to return an item of clothing via Amazon. They had a rush so there was a little line and only two employees assisting, but the middle-aged gentleman who helped me was very thorough and kind.I continue to be impressed with our local UPS Store. Always so knowledgeable and helpful.”
“Came to return several items and Stephanie was amazing. Stephanie was patient and the return process was smooth with all of her help. Best customer service ever!!!!”