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March 2024 by migimovt
I took a test on February 28th, and I hadn't received the result until March 4th. Since the result usually takes 1 or 2 days, I contacted the customer service where I purchased the test. Subsequently, I received an email from Labcorp saying my results were ready to view in my account. However, the results were from the previous year, not the recent test. Upon notifying them of the error, I received an email stating that my test couldn't be completed, and I was advised to return to the lab. When I inquired with Labcorp about who should respond to the mistake in my case, nobody replied to me anymore.. This is ridiculous. I cannot believe how they run a medical business with such carelessness, and continually making mistakes. Nobody cares about your concern.
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March 2024 by Andrea Bozoich-Torres
I never thought labcorp would follow the cold rude way of quest. They added a kiosk to check in, They are packed with people out in the halls. I'm sure soon there will be no one to help in the front like quest. They are no longer a friendly place for seniors, they are just rude and cold. So sad this is what they have come to. Its all about quantity and not quality of the patients.
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February 2024 by New C
The phlebotomist, Christina H. is truly an angel (she was literally an answer to my prayer as we were driving to LabCorp). The patient is my 77 year old special needs brother, who also has Parkinson’s Disease, which causes a tremor (so a moving target for anyone attempting to draw blood), AND, his veins are typically difficult to hit. Additionally, he has had some traumatic lab draw attempts, which causes him to be more anxious about having to have any blood work done. At one doctor’s office a few years ago, the nurse tried unsuccessfully three times, and then it took the doctor two more attempts before he got the blood sample. Recently, at a different doctor’s office, the nurse tried twice unsuccessfully, my brother fainted, threw up when he came to, and threw up again as soon as we got home. So it is against this backdrop that Christina H. came into my brother’s world. I filled her in privately about some of my brother’s history, and his special needs before she called his name. She was very kind, and treated him with dignity and respect. He asked her if she is a Dodger’s fan, and she said, “Yes!,” so he felt like he was in friendly territory, which helped him to relax a little in her presence. Most importantly, Christina’s technique was absolute perfection, which was captured by the confused look on my brother’s face when we told him she got his vein on the first try. He was perplexed because he said he didn’t feel the sting, and she wasn’t needing to move the needle around under his skin to try to get the blood to flow. When Christina was done, she pointed out to my brother that she was wrapping his bandage in “Dodger’s Blue,” which delighted my brother. The relief in all of this as an advocate for my brother brought me to tears. My brother has had to endure so much. Having Christina H. treat my brother with such compassionate professionalism AND to have her be a “sharp shooter” who made this blood draw his easiest ever is absolutely priceless! Thank you from the bottoms of both of our hearts. Needless to say, the next time my brother needs blood work done, we will return to LabCorp in San Dimas, and we will request Christina H. Because of this experience, I think that my brother will not only NOT be anxious going into his next blood draw, he will probably be looking forward to getting to return to see Christina H again!
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February 2024 by New C.
The phlebotomist, Christina H. is truly an angel (she was literally an answer to my prayer as we were driving to LabCorp). The patient is my 77 year old special needs brother, who also has Parkinson's Disease, which causes a tremor (so a moving target for anyone attempting to draw blood), AND, his veins are typically difficult to hit. Additionally, he has had some traumatic lab draw attempts in doctors' offices and labs, which causes him to be more anxious about having to have any blood work done. At one doctor's office a few years ago, the nurse tried unsuccessfully three times, and then it took the doctor two more attempts before he got the blood sample. Recently, at a different doctor's office, the nurse tried twice unsuccessfully, my brother fainted, threw up when he came to, and threw up again as soon as we got home. So it is against this backdrop that Christina H. came into my brother's world. I filled her in privately about some of my brother's history, and his special needs before she called his name. She was very kind, and treated him with dignity and respect. He asked her if she is a Dodger's fan, and she said, "Yes!," so he felt like he was in friendly territory, which helped him to relax a little in her presence. Most importantly, Christina's technique was absolute perfection, which was captured by the confused look on my brother's face when we told him she got his vein on the first try. He was perplexed because he said he didn't feel the sting, and she wasn't needing to move the needle around under his skin to try to get the blood to flow. When Christina H. was done, she pointed out to my brother that she was wrapping his bandage in "Dodger's Blue," which delighted my brother. The relief in all of this as an advocate for my brother brought me to tears. My brother has had to endure so much. Having Christina H. treat my brother with such compassionate professionalism AND to have her be a "sharp shooter" who made this blood draw his easiest ever is absolutely priceless! Thank you from the bottoms of both of our hearts. Needless to say, the next time my brother needs blood work done, we will return to LabCorp in San Dimas, and we will request Christina H. Because of this experience, I think that my brother will not only NOT be anxious going into his next blood draw, he will probably be looking forward to getting to return to see Christina H again!
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December 2023 by Joseph G.
I needed to have some blood work done for an upcoming MRI that my doctor scheduled. The blood work was last minute and I was anxious about not having an appointment with this particular office. To my surprise, as a walk-in, I was in and out in less than 40 minutes. The staff was compassionate, understanding, and extremely efficient!
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December 2023 by Priscilla S.
Highly recommend this location and the one in Pomona. In both places the employees were very nice, sweet and kind and definitely do their best on getting you out quickly. Very happy. I didn't even last 15 minutes in this location.
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December 2023 by adrian vasquez
Everyone at this office in my experience is super nice and friendly, especially Pearl. I have a gripe that exists with headquarters though. I have tried calling the patient service center by pressing 7 so many times and nobody answers, instead I get the opportunity to leave a message. I've only left 2 messages but I've tried no less than 10 times to speak with some and nobody has returned my call and it's been over a week. The results my Dr sees says I have something to which there is a category of 3 but does not specify. The results I'm able to see online doesn't even mention what I have so I believe my inquiry is valid.
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November 2023 by Eli G.
I have been to this place with and without an appointment. Both times, they were so nice and efficient. Staff are very friendly and fast. I didn't mind driving extra miles. Other offices didn't have any appointments available. This office in San Dimas was the only one who had availability. I will definitely come back.
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October 2023 by Dianna Pacheco
They cannot find a vein to save their lives. I do NOT understand why the Glendora location shut down. I've been going there for 12 years and the staff there knows me so well that they get it on the first try every time. This place is ridiculous.Extremely long waits. No appts for a month
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October 2023 by Shawn Li
Super bad service and the bad attitude from the three nurses. The nurse didn’t sterilize my arm and drop the tube on the floor. They just keep chatting and talking on the phone.
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October 2023 by Patricia Saenz
Fast service
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October 2023 by Lelian Al-Akroush (장 나라)
The worst lab ever
Bad experience
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August 2023 by Alyssa Lauren
Really nice people
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July 2023 by Jesse Cops
Open till 2:30!? What kind of hours is that.
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May 2023 by GBA
We went on friday for the blood test. Staff was very helpful, courteous and quick. They have few self check in machines. We in and out in 30 minutes or less. I like the place, the staff members and overall system was pretty quick and easy!! Thumbs up.Last but not least the place was clean and not crowded at all.
