-
November 2023 by Lawrence E.
I've been taking my vehicles to here for years, and they have been honest, straightforward, and amazing with their customer service and automotive care. I would highly recommend this place to my family and friends in the area.
-
November 2023 by Phil G.
I live in the area and drive by this location often. I usually use a big box store for tire purchases/repairs. I picked up a screw and needed a repair. My son had pulled the screw and put in a plug to hold air and get me to the repair shop. The shop didn't look at the tire/car and told me they don't repair plugged tires and you need a new tire. The tire easily has 50/60% tread left. That sounded odd to me. I was told maybe some smaller shops would do it in Pomona. Hmmmm....Found a tire shop 3 mins away. $29 to fix and I was on my way. I mentioned to this new tire place I had gone someplace else and relayed the story.... He said, "Was it Tire Choice?" And smiled.... Guess customers aren't the only ones who know their reputation. Buyer beware....
-
September 2023 by Brian N.
Ive purchsed multiple sets of tires here and will keep coming back! Everything from all terrain truck tires to sticky road tires for the cars and i left happy every time. I am notoriously particular about my vehicles and these fine folk have earned my trust and my business. Check them out! You will be glad you did.
-
August 2023 by Kara Gomez
Lazy Half a$$ job. I have a Dually and they literally just moved the tires instead of mounting them correctly so now my TPMS system is all reading wrong. They even left a bad valve on a tire. I don't recommend ordering tires online and having them install them. Maybe if you buy their tires they will do better but I won't be going back with my truck. . They even refused to warranty my bad tires that Nexen said any tire shop we install new tires at should warranty them.
-
June 2023 by Kathy Auzenne
Good, thorough work and the inside of my car stayed clean. Predicted a 2 hour finish time and called to say it was finished earlier than expected. I recommend for oil change and tire services.
-
June 2023 by Mark C.
Got a flat tire on the freeway, had to get a tow truck , had to choose a tire shop, chose this one and luckily they had a tire my size. I've never been so grateful for these guys to help me. The mechanic was super helpful and very nice. Will be coming back here for any tire changes!
-
April 2023 by Genesis A.
My tire just happened to go flat when I was driving by this tire shop and I was able to drive it in to a parking lot nearby. I walked to this tire shop to ask for help because I didn't know what to do about my tire. Matthew was very attentive and was quick to offer help. He even walked to the parking lot next door to check my tire out and see if there was anything he could do to help. Unfortunately, they did not have my specific tire but Matthew patched mine up and recommend I drive to a tire shop down the street that had my tire in stock. I am very grateful for Matthew doing his best to help me out. Being a female waiting into a tire shop, you are sometimes taken advantage of and not given honesty but I was thankful to come across an honest worker that genuinely wanted to help me out. Thanks Matthew!
-
April 2023 by Trênt Der Zerstörer
Called up to ask about having a flat-repair on one of my 35" mud terrain tires. Spoke to Cassandra who happened to be very courteous, friendly, as well as exceptionally well mannered. Drove down there and was greeted by Daviel upon arrival. He took great care in examining and assessing issue with tires. Once he dismounted the tire, he took great care with the extracting foreign objects found, preparing inner wall of tire for patchwork, as well as remounting tire upon wheel.The experience as a whole was trouble-free and done professionally to boot. Reasonably pricing for work performed. Great 'lil local "mom & pop" shop in downtown San Dimas. I'll be back for sure in the near future.
-
February 2023 by Frank A.
Great customer service from Angel in the front, great and knowledgeable mechanics in the bays......would definitely recommend.
-
November 2022 by Christian S.
Trying to support local business isn't always a good idea. I Have had nothing but problems with this place. They sold me a 3 year road hazard warranty, only to find out that it's actually a 1 year warranty. So when , after 15 months, I brought my tire with a nail in to be replaced they gave me a prorated $40 credit. They damaged my wheel sensors then told me it would be $350 to replace them. They sold me a set of tires, forgot to include the same warranty I have purchased every time I buy tires and blamed me, causing me to have to buy new tires again when I picked up nails a couple months later. I have spent approx $1.6k here in the last year and a half on tires, breaks, and oil changes (purchased something like 8 new tires this year) and they treat me like garbage. The manager here has made it clear that I'm not a valued customer. Please, go elsewhere. Taking my family's cars back to Tucker Tire.
-
October 2022 by Carl Anderson
I managed to break the valve in my tire and needed to get it replaced. I found Tire Choice because they were nearby and open on Sunday. The people there were friendly, helpful and knowledgable. They fixed/replaced the valve, put the tire back on, inflated all of my other tires (colder air had dropped the pressure), including the spare, all while answering my novice questions about how to fix a broken valve in the future. They had me on my way in less than 15 minutes and charged me much less than what I paid for lunch at a low key restaurant down the street. I highly recommend them for any of the services they provide.
-
October 2022 by Christine Boyd
Awesome female at the front desk. She made me feel co fident when I left. I thought it wasnlike going to come.out of pocket with this major problem..nope it was something little and she didn't try and hustle one over on me..now I need brakes done..I will be going back
-
September 2022 by Linda Dain
Horrible do not take your auto here! Traveling in the area We stopped here because we were having car trouble they put a little tester on it and said everything was fine sent us on our way. We got down the road everything was not fine, we call and they told us they would be able to work on a car and have it ready the next day. So we drove back and when we got there they told us they wouldn't be able to have our car done until 3 days later. We took it to affordable Auto repair instead and had great service! Affordable fixed my car in less than 2 hours!
-
September 2022 by Michael F.
So on Sunday 09/11/22 while out shopping my passenger side window randomly dropped into the door. Due to needing to take my fiancée to LAX early the next morning before going to work myself I needed to get it fixed. This had happened before in the past so i surmised either window motor, regulator, or that it fell off the track. Ultimately, I took it to this location as it was open on a Sunday and was told if they could get the part they would try to repair it same day. When I took it over they informed me that after doing a quick search they would not be able to get ahold of the part until the next day. They also provided me an estimate of over $400 ($181 for labor and over $200 for the part [I later found the part for significantly cheaper-read on]). While the price felt steep I decided to leave it there. However, I since I live up the street, when I got home I decided I wanted to see if I could find the part and get it to them asap so they could try to get it done same day so I could still take my fiancée to the airport the next morning. I called them and they said if I got the part they'd try to do the repairs (although they didn't sound too happy). I ended up finding the exact part (same part number they had listed on the estimate and everything) at a local auto zone that was ten minutes away. This auto repair shop had the part listed in the estimate over $200. I got it from auto zone with a warranty and tax for $71. I didn't say anything about the part cost when I brought it in because i didn't want to give them incentive to not like me and not work on the car. At the end of the day when I called to check in they said they had started but that it wouldn't be finished until the next day. Although the times I went in no one was actually working in the garage. I was not happy but it was what it was. At 9am the next morning they call and tell me they can't work on my car because I had bought the part myself (even sealed in the box) and that it was against company policy for them to make the repairs with a part i had. They had told me different things at different times, they lied about the price and were going to charge me over $130 more for the part, they told me they had started on the car when they didn't even touch it, their staff was not very helpful, and didn't seem very motivated in helping fix the problem at anytime during the process. I ended up taking my car to American eagle in Glendora, who not only used the part I bought but quoted me $30 cheaper on labor and said it would be done within a few hours. Which it was. All in all this place I would not take my car to again and I will be sure to encourage all of my San Dimas friends not to do so either.
-
September 2022 by Linda T.
My car had two nails in it and wanted the tire fixed. Kevin proceeded to tell me that I had cracks in my tire and if They deflated the tire to patch it up the cracks will get worse. So he was trying to sell me new tires. I went to another tire place and they stated the tires were normal wear and tear. The tire could be patched up and fixed I still have 40% tread on the tire. these people are untrustworthy.I would never come to this establishment again.