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“Grateful for the Incycle crew for always taking care of my bikes , Thomas always goes above and beyond to communicate each service and recommendations, I highly recommend Incycle to anyone looking for a bike shop that will take care of your bicycle needs.”
“Excellent service, owner and his technician took care of my custom build ebike personally. I had a unique situation with my brakes and they solved it no problem. Fair pricing and fast service, this is definitely my go to shop now”
“Excellent service and very nice guy. Walked in with a poped inner tube and walked out 10 minutes later with a brand new one installed for a very reasonable price. Deffinitly recommend!”
“Yesterday afternoon, unfortunately my wife was coming home from work and she ended up getting a flat tire on one of her cruiser bikes. These two gentlemen help her fix her bike. Thank you for the professional quality service ??”
“Great shop. Staff is very knowledgeable, very helpful for all bike parts and repairs. Everyone goes above and beyond. Only place in IE that will take my road or mountain bikes.”
“Lloyd was SUPER helpful and patient while we inquired about the bike we bought my 91 year old dad. He has gone further in assisting us as he has since guided my dad patiently over the phone while trying to get familliar with the bike at home. Lloyd has gone above and beyond being helpful and deserves praise and respect for his kind and helpful nature! A huge thumbs up my friend!!! Thank you so much!!!! I will include some photos as soon as I can.”
“1700 miles and 280 rounds of golf later, the Kasen Ranger still gets a lot of compliments. All thanks to the customer service and tech departments at Kasen. I’m 76 and had bad knees until rehabbing them on the golf bike. I can run again now if I have to.”
“Excellent service and friendly staff.
I stopped by for a flat tire fix. There was another bike ahead of me. It was going to be a very hot day and I was anxious to start my ride.
I informed the manager of this and he accommodated me and had my flat fix next.
I truly appreciated the kind gesture. The repair person was very knowledgeable. He adjusted my gears upon request.
This is my go to bike shop for repairs and service.”
“In Oct 2020 I bought my Trek FX2 here and was completely satisfied with the shopping experience. Low key sales and clear answers to all my questions. I’m a happy rider.
Now it’s Oct 2024 and Bicycle Central has been a great support over the last four years with cycling supplies and maintenance, so now I’m ready for my first e-bike. I have questions so I return to the shop for some answers. As I enter the store, Phil greets me and takes the time to understand my needs, and answer all my questions. He also offers me a test ride on a Trek Dual Sport 2+. After taking the bike out for a ride in the large parking lot behind the store, I’m convinced I’ve found the right bike for me! I return two weeks later and finalize the sale with Adam. He is very helpful in placing the order for my new Trek, and after it arrives, he assists with seat adjustments and accessories. The staff at Bicycle Central has been great and now I’m equipped for more cycling adventures!”
“As a healthcare practitioner, I urge all of my cycling friends to get a professional bike fit, & I always recommend Andrew. Bike fits aren't exactly formulaic; Andrew's years of experience & attention to detail set him apart. Who would you rather trust with your knees that are going to grind out hundreds of miles, your local bike shop or a dedicated fitter? Can't recommend him enough, he doesn't money gouge and honestly should charge more for services. I had follow up questions about adjustments for my new cranks & he gave me follow up advice and wanted updates, this was all AFTER the fit. Simply the best!”
“We experienced detrimental customer service here once. But, Raul, James & Isaac, went above and beyond to recover our business. I trust them with my kid’s safety, servicing our family bicycles.”
“I picked up a TT 250 and a E bike 750. I could not be happier. The paperwork with Sara went smooth. The service manager Matt and Gabe were awesome.
Thank You Scott!!!”
“High-quality service at very reasonable prices.
If you don't wanna second guess the quality of work done on your bicycle wheels this is a place to go.”
“Bought two HeyBike Mars and they did a great job answering questions and let us test ride. Offered same deal as manufacturer and even help load up both bikes (folded) into our Hyundai Veloster.”
“Three times this year (since discovering the place) I have been treated courteously and quickly with regard to small repair issues, as a drop-in. Very grateful to have these guys in the neighborhood. Jason was really helpful and friendly.”
“I went to this shop with no brakes and flat tires stressed out and wondering how expensive it would be . The professionalism and time that was taken on my bike changed everything now I'm worry fee up and down the street everyday thank you so much for the care you took on my bike”
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“Camping at G Bonelli and decided to ride our bikes to Ace. When we finished shopping I noticed a large staple in my hub tire. With a flat tire I googled bike shop near me. We pumped up the tire and rode the two minutes to E Bike. We were greeted warmly and immediately took us in and solved all my problems. They had a tube for me then installed the tube at a reasonable price. Very nice and knowledgeable staff.”