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February 2024 by Lisa C.
I met Troy two weeks ago after coming in to look at what mattresses he had available. Both my husband and I were going back and forth with two specific brands. Troy was very knowledgeable with both brands but we were not % sure which one we wanted. During the two weeks we went Sleep Number, Sit & Sleep and Ashleys Furniture. Still not convince, we came back to see Troy. I came for a specific mattress but he didn't have it out on display. We the Black Beauty Rest so much that we decided to get the top of the line. Troy thank you so much for your hospitality, your knowledge and your patience. Can't wait to get our new mattress.
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November 2023 by David O.
The manager Troy is a total "used car salesman". Don't trust him & don't buy anything from this store. We had purchased of over $8,000 worth of products from this store, including a TempurPedic Luxe Breeze firm mattress (a $6,000 mattress!). It is supposed to give a cool feeling when you lay down the mattress. I went to the store and told my issue to Troy. His excuse and explanation was that because my wife did not purchase the more expensive "Pro" TempurPedic Protection at $300 but instead bought the $200. I told him that the protection should not alter the cool feel of the mattress. Whether the protection is on the mattress or not the mattress should still provide that "cool" sensation that TempurPedic advertised. Troy just wanted to blame it on my wife and just wanted the more expensive protection. After I knocked off his used car salesman technique, he stopped and listened...for a short time being. He kept claiming that there is nothing ever wrong with the mattress. He failed to listen over and over again. Finally, he kept his Tempurpedic rep and said that will do an exchange. However, for the exchange I have to pay for the delivery which is $100-$150. I told them the mattress has a 90-day guarantee. Not only that I told him that I wanted to try it out before they deliver to make sure that the mattress is working. He made excuses that he doesn't have any space in the store. At the end, we gave up with this used car salesman and kept the mattress. We spent so much for the mattress and don't even think it is working. This TempurPedic Luxe Breeze is a real gimmick to me. It doesn't work and surely this store will not work in the future either. I highly recommend you not to buy anything from this store for you have a deceiving used car salesman selling you an expensive mattress.
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October 2023 by Kristopher Lotz
This place is great! Based on my research, they beat the cost of other nearby and online companies.Troy was informative and helpful. I went in expecting the typical "pushy salesman" experience and found the exact opposite. I could tell he really wanted to help me out. He also included a generous veterans discount. Thanks Troy!
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September 2023 by Sarah L.
I had a great experience at Bedtime Mattress! Fabricio Cordova provided excellent customer service! He really listened to my needs and helped me find the right mattress and pillow for me. He was warm, friendly, and enthusiastic. Thanks so much, Fabricio!
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August 2023 by Edward Simms
If you are looking for a good sleep, this is the place to come. personable, knowledgable, and kind, that is the type of service you will receive at Bedtime Mattress & More. Ask for Troy he's the best.
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August 2023 by Edward S.
You will love this place, it is like working with family. They are so knowledgeable, about the industry. If you seek that great night of sleep. Come to Bedtime Mattress and ask for Troy. Tell him ED sent you. This place is amazing.
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July 2023 by T R.
Great selection and price. Good service from Troy. Glad to have gotten our mattress from Bedtime Mattress & More. I would recommend to family and friends.
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May 2023 by Daysei F.
We stumbled upon this business while in the area appliance shopping and glad we did. Customer service with Fabricio was excellent. Can't wait to try our new Tempur-pedic bed!
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May 2023 by Raymond Anderson
Needed to upgrade our mattress we were in and out within 15 minutes thanks to Fabricio! We told him exactly what we wanted and he led us to the perfect bed first try, this place is very clean smells beautifully. You can tell they pride themselves on customer service, would highly recommend everyone to give these guys your business if you are in need of a new sleep setup! 10/10
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April 2023 by Seth P.
Came in on a Friday evening and spent about a half hour or so with Fabrizio looking to get a new mattress. We bought one and had installed by Saturday afternoon. Couldn't have gone easier, no pushy sales tactics, no BS.
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February 2023 by Christoffersen Weber
Troy is a true professional; very easy going, with a good sense of humor. The whole buying experience was enjoyable. We're thrilled with our purchase. Belle would like to express her heartfelt gratitude to Troy. The bed has really helped her back condition.
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February 2023 by Stacey S.
I would give them 10 more stars if I could. From our first visit to the store, to bringing our daughters to pick out new beds, both Troy and Fabrisio were very knowledgeable and helpful. Troy makes you feel like family when your there. They just delivered 2 twin beds with adjustable bases for our 2 daughters and both Robert and Justin were amazing. From setting up the beds to showing them how they worked and they even put on the mattress protectors for them. They even checked on a pervious bed we purchased over 8 years ago, and flipped the mattress as well.
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February 2023 by Genesis H.
Great customer service, Fabrizio was very knowledgeable. They have a test mattress that makes recommendations based on how you sleep. Same day delivery was great too. Finished my purchase at 5:30pm and was having it installed by 7pm. The delivery guys were great too. I had my bed frame backwards and they switched it out for me. 10/10 recommend
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January 2023 by Dr D.
I bought my first mattress from Troy & Rochelle at Bedtime mattress 18 years ago and have been returning ever since. I've moved over 100+ miles away and still I choose to go to their store because of how memorable the treatment was when we first visited the store in San Dimas. Yesterday, I bought another mattress I intend to have for 10+ years and brought my sister with me and upon her seeing the treatment by our sales professional Fabricio, she decided to get one as well. Fabricio was polite, informative and friendly. A professional approach and genuine kindness are the hallmark of this place. Please go and see them next time to get your next mattress or bedding needs.
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December 2022 by Alexis Rodriguez
Cutest little store. Fabricio was great! Greta customer service! He had patience with us combing through catalogs for our sofa. He was helpful and patient getting us prices for all the sofas we were interested in. Definitely recommended going here for your furniture or mattress needs. We will definitely be back to purchase a mattress or two in the near future.
