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October 2024 by Isaac Arredondo
Front counter great customer service.
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August 2024 by SOHI KAGE
Had to check/change my blinker bulb, but I could not access it with the tools I had. The used their tools to help me access it. They went out of their way to help me.
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July 2024 by Coyo Burciaga
Great selection and friendly staff.
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July 2024 by Shawn Lucero
Had what I needed and took care of a return when I grabbed the wrong part. They were trying to assist someone else with a return but he didn't have a receipt or proof of purchase. Be sure to use a good phone number and accurate info in their system to prevent any issues.
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June 2024 by Rich Barboza
Horrible experience at this place. I purchased a code reader the other day and I didn’t need it after all because my friend had one. So it was never open never touched and I had my receipt and I read the back of the receipt and the return policy. So it said I can return it so I went here because I lived close to there. And when I walked in I was greeted by a nice employee in red. And he was about to check it out and the manager she was an older lady she said we don’t do returns on those. And I said you don’t take returns on those and she said with a rude voice no. And I said ok I guess never do business here. So I called and I asked another store and I told them what happened and he said really they did that to you and I said yes and I had the receipt and he said as long as you have your receipt we can return it. And he said that all autozones have the same policy, there no final sale or say on code readers. And he said come to my store and I will take care of you and give you the best experience we can give you. And I went there and he was very professional. So my advice is don’t go to this store. Go to the store in Glendora off Route 66. And if you’re not around that area the other store in Azusa is very good too.. I already told my friends and family don’t go there at all stay away from that store.
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June 2024 by manuel muro
Great peeps. Older Latin gentleman helped me with my battery. Very helpful guy. Thanks for all your help
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June 2024 by Sarah San Miguel
Walked in there were two guys at counter. One at least asked if I needed help but he wasn't helpful.
Told him what I needed, make and model of vehicle. He was on his computer he could have figured it out easily.
I've been to many AutoZones most of the time they will come out and assist with something or look at something quickly. But nope. Store was practically empty and there were 2 employees. Johnathan L couldn't be bothered. Couldn't answer a question or find the answer on his computer. A tail light. Next time I'll go to O'Reillys.
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June 2024 by Luis Alberto Martinez Jimenez
Great customer service
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May 2024 by Gala Young
They did not follow their business hours! I came here almost 10 am, but they closed!
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March 2024 by Christopher Manning
Big dude working behind counter was awesome! Super nice and helpful. Listened to my problem and provided background along with solution options. Good worker!
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March 2024 by Mitch Pautz
The staff was friendly and helpful
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March 2024 by Kimberly Duke
Great selection and excellent customer service! I bought new wi ndshield wipers, and they installed them for me. They also gave me tips for next time so I know how to do them by myself if needed. Highly recommend.
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February 2024 by Erick S
We took a starter here for testing. Autozone said starter failed test and is bad they suggested we buy a replacement. Turns out the motor was seized and the old starter is now in the replacement motor
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November 2023 by Deanna Rueda
Customer service could be a bit better.
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November 2023 by Leandro Burgues
Did not honor battery warranty.
