-
March 2024 by Peter C.
Dropped by today after a nearby appointment in order to buy a sandwich for a quick lunch before a movie. In the past I considered the store to be the best Vons in San Diego. NO MORE! The woman who "served me" today at 12:30 pm was a sloppy lazy person who should be shown the door IMMEDIATELY! Her excuses "We aren't set up for lunch yet". Oh really? It's half past noon. When were you planning to open? She had trouble finding the bread. Only had sourdough and whole wheat. She made me a stingy sandwich. My guess I got less than 1/8 lb of roast beef. I requested salt and pepper on my sliced tomatoes. "We don't have any". Here's a suggestion - go find some you lazy creep. I'm pretty sure she could have found salt and pepper in the store. I was nice. Not demanding. I was the only customer. THIS IS UNACCEPTABLE! How long have you been pretending to work at this flagship Vons? Store manager: take note. People like her will ruin your business. There is no fixing an employee like her. IGNORANCE is a temporary condition. It can be remedied, however STUPID is a permanent condition that lasts a lifetime! FIRE HER IMMEDIATELY!
-
February 2024 by Mark B.
I was in this store and the refrigerators were not working they had ice blocks in all the fridges . To my horror I saw the lower trays where all the food is stored . The food was removed and all the filth can be seen in the lower compartment. An ideal place for bacteria and fungi to dissipate . Totally dirty and probably never cleaned . As the fans blow to circulate the circulate the air this dirty environment may help to disperse the filth and contamination throughout the refrigerators and onto the products about to be bought and consumed (eaten) a total health hazard . This store to be handled by the health department . See photos and to be precise I can see the lot numbers and recent dates of expiration on top of the containers for reference and health department report
-
January 2024 by Candace C.
In town lodging at an Air BnB and forgot some essentials. We had planned to go to another store but they were closed. Von's was on our route so we stopped the car and headed in! It was about 20 minutes til closing so not many shoppers. We grabbed our items and a few other goods and headed to the register. To my delightful surprise, Von's is part of Safeway, which is a store in my market, so I was able to take advantage of the sale prices by being a Safeway Club members. Our cashier Zen was really nice and funny. I grew up shopping at Von's with my grandmother in another city. I'm grateful my recent shopping experience was an example of what I remembered as a child.
-
December 2023 by Chris P.
Photos of their incredible Deli team from tonight with their manager on duty. THIS is *my* neighborhood go to market! The whole team here is stellar... We've been with Ling since her Albertsons days in North Park! This is how your neighborhood market ought to be! Six outta five stars tonight, ladies & g. Way to crush it!! Other two pics are of a young couple living their best life, & I'm totally here for it!!
-
December 2023 by Robin H.
Best Vons. Period.I don't know who Von is but I want to meet him/her/it/lizard, whatever.
-
November 2023 by Julia G.
I decided to venture out to this Von's even thought it's not within walking distance of other places near me. I picked up items I saw on the weekly flyer that were perfect for me to bring to a potluck that evening. I was pleasantly surprised by the cleanliness and modern feel of this Von's. Also, the customer service in both the deli and bakery was beyond amazing. They were each so helpful, friendly, warm with a smile on their face. The sales are great too but you have have a membership. It's worth it and simple to sign up. I picked up 32 chocolate chip cookies for $5. Cookies were fresh and crispy on the outside and tasted like they recently came out of the oven. I also got two orders of the Friday special 8 piece fried chicken for $5. Everyone said the chicken tasted like homemade southern fried chicken. I think I'll start shopping here too.
-
November 2023 by Priscilla G.
David from the bakery was AMAZING! I've had bad customer service here but continue to come sadly out of convience...but this morning I was in a rush to pick up a cake for work..walking thru the store no a single greeting or ask if I needed help (which I did) ..David was the first and only to stop what he was doing, put his cart to the side and ask right away if he could help in anyway...he was so attentive,patient, and welcoming. He even went above and beyond to get me muffins I was looking for that hadn't been put out yet. If this store recognizes team members for a good job or giving customers great customer service, he deserves it! Thank you David! Still DONT recommend their Starbucks at all. :(
-
September 2023 by Jazzi K.
A deli that doesn't serve a fresh customizable sandwich but has people making sandwiches to package and put on the refrigerated side ? Odd...
-
August 2023 by Maria F.
I had an issue with a dairy line that repeatedly seemed to sour 1-2 weeks before the due date. I spoke to the store manager, Laura who was very receptive and responsive. Thank you Laura!
-
June 2023 by Stella M.
This place is poorly run! Get new management please! It's a great location but it's unorganized, chaotic and many of the staff are flustered, rude, and preoccupied chatting with other Vons employees. Bakery is a mess, and carts are always missing, go see the Vons in Point Loma, over by Buffalo Wild Wings, they got better management and it's great! Love the staff there!
-
May 2023 by Jonathan S.
Just about every single person who works here is extremely nice except for one who is continuously rude every time I go in. The minus two stars is just for you, Silvia. May your pettiness, rudeness and incessant talking lead you out the door, n'er to return.
-
May 2023 by Liliann G.
I am so upset.. I have never had any issues at any Vons ive been to, however this is my first and I think last time I will go to this Vons. Everything was going so good, I did my shopping, the employees through out the stores were so polite. All was good until I got to the checkout lane with Cashier Nae. I had my regular groceries and a case of beer I found on the clearance section with 50% off! Case of beer WAS 20.99 NOW 50% off meaning it would be $10.50 right? Well Nae scanned the beer and it was 20.99 with like a $3 discount, I asked her how much they were coming out to and she said $17.99 & im like well it has a 50% tag soooooo? She just rudely said "well thats what its scanning to" while scanning it again, like she didnt bother to see the problem or why its scanning at that price. Whatever, I let her proceed but I was still confused. So I asked her if she can get someone else to take a look at it because obviously she wasnt going to do anything about it. While she calls her supervisor I proceed to let her know that I really wasnt trying to give her a hard time. Didnt care to acknowledge but okay. Kenny then came over and helped her scan at the correct price , and I mentioned that it was scanned twice she told me it wasnt but then saw it was and then told me she fixed it. Okay, purchase was done, I paid then left with my groceries. As I was in the car I reviewed my receipt again, and like i said it was SCANNED TWICE. I had to go back into the store after I had already put my baby in the car seat and everything just so they can see that I was charged twice. Kenny once again helped me, he was super nice and helpful. Thanks to him things were fixed. Nae was so careless about her job, she didnt care about my experience, my items, the inconvenience she caused. Nothing. I honestly understand being a cashier and the obnoxious customers there can be and such, but I was really not giving her a hard time or trying to mess up her mood, there was no reason for her to act that way towards me. If she does not want to deal with customers or just any customer service than maybe that job postion isnt for her! Simple.
-
May 2023 by Oksana L.
Staff are nice. But hard to find products and supply. I wish it will have more order and be well organised
-
April 2023 by Roberto S.
Pretty good pharmacy but can't give more than one stars because of something I view as completely unacceptable-- I've purchased groceries here three times, and all three times, about 30% of the fresh meat is expired; not just expiring, but at least one or two days (sometimes more) past it's sell-by. Some of the ground meats are even grey/brown. I've reported this to customer service twice and each time I go, more old meat. That has to be one of the most basic functions of a grocery store and they're unable to get it right. Staff is also underwhelming.
-
April 2023 by Brenda S.
Bakery in vons is very good with affordable prices, plenty of choices and cakes, danishes and cupcakes ready to go! The cupcakes some are too sweet for my taste but the vanilla cake I bought was not only superb decorated it was very good and not too sweet.