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October 2022 by Anna Rita Puggioni
molta varietà di cibi pronti!!!
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September 2022 by Emily U.
Had my last coconut ice cream a year ago in the Bay Area. Definitely craving this & finally found this gem. Coconut please!
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August 2022 by Carly H.
Don't use the Order Pickup or Delivery Services at Vons. Utterly useless. Nearly every order I've made I've had to call in because of an issue and get refunded (which is the only option and doesn't help if you still need the damn grocery item). For example, I've been charged for three LBs of baby bok choy (almost $10) because they gave me 3 full size bok choy instead of baby bok choy. I've had them send me nearly expired meat with a 30% sticker visible on it, but charge me full price. If you ever let them substitute, be prepared to be charged for the premium item, I did this with bacon which was supposed to be around $6-7 and was charged 10.99. Thankfully I check at every pickup and refused on the spot to get it refunded. I had had to send these back into the store at pick up so many times, then have to repurchase in the store anyways. There is no convenience there. Now just recently I ordered delivery and never received notice when the items were delivered (I received it last time and was signed up for text alerts) so now all the perishables are bad. Of course, the only option is to "refund me the perishables and $4 delivery fee", but that doesn't do a lot of good if I'm too sick to go to the store to get those items I needed. Invest in Instacart or something else, if you go for Vons as the cheaper options, be prepared to be calling about issues constantly or having to go shop for groceries anyways.
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August 2022 by John F.
I love Vons, including this branch. But I just had to share my visit there today. I had a shopping list with five items: bananas, 100 SPF sunscreen, Gold'n' Soft margarine, Signature Select Rocky Road ice cream, and Signature Select Extreme Moose Tracks ice cream. Of those five, I was able to find only the bananas. I knew exactly where to look for the other four items, but none were available this morning.
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July 2022 by Rita R.
Updated Review - had horrible experience with a night manager yesterday went in the next morning and the district manager Eric was extremely helpful and solved every issue I had as well as validating my in-store experience and plans at addressing issue with the manager as well. Eric is awesome!
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July 2022 by Amean Cupajoe
Vons was great frank the cashier... (with the FANTASTIC van dyke beard/mustach) was great ... didnt know my jewel card (I'm from Chicago area) would work there frank told me to put my number in and BOOM saved about 12 bucks
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July 2022 by Mark Schwartzel
Excellent store. Clean fast friendly service. Been going here over 30 years!
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June 2022 by Arlene S.
Needed roses and balloon for daughter's graduation. Sierra and Irene were patient and helpful regarding the roses. Sierra provided me with info, Irene wrapped the roses nicely. Then I added a balloon. Appreciate the two of them and appreciate their willing to help attitude.
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June 2022 by Mariarty W.
I grocery shop at Vons all the time and it's nice that they open until late! Their bakery and prepared food are really good. Some of their produce is more expense than other grocers, but I like that they have locations in all San Diego areas and they always have groceries I need.
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April 2022 by Victoria W.
Giving 5 stars due to excellent customer service by Erika and Eduardo in the bakery department. I was in need of 2 photo cakes for my sons' (2) birthdays. I had been sick and didn't place the order on time. They were very understanding and polite, and were able to make both cakes same day. Erika did a beautiful job, and Eduardo was kind enough to help me carry the cakes. This is the place I will order cakes in the future, and will recommend to family and friends. They are awesome! Thank you again Erika and Eduardo!
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April 2022 by Nora R.
I've been shopping at Vons for over 40 years. But I shop there because it's convenient. Vons needs take some lessons from Ralph's. At least once a month I drive down to Mission Valley. All their shelves are fully stocked plus you have a lot to choose from. It's time for a Vons to do another makeover and take some pointers from Ralph's.
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February 2022 by Erik C.
I ran a test today and I just confirmed for this location actually steals from people on EBT and charges them full price for all plastic bags. When I talked to a crewmember about it, they said it's not some thing built into their self checkout system. I'm gonna leave this one star review here until you guys get your stuff together and stop stealing.
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February 2022 by Bryan L.
So the new policy of not being allowed to put your groceries in a bag at the self check out until *after* you have paid for the groceries and bags is absolutely disgusting. Not only are they asking for us to put the food on the un-sanitized surface this has to be a covid or health violation. Being forced to both guess how many bags are enough as well as double the already charitable "I'm bagging my own groceries and not making you pay humans to do this for me" is a massive profit for this company. Vons at Balboa is punishing honest customers for someone else's inability to count how many bags they use.. F them, I'm taking my grocery budget elsewhere. Also WTF is the job of the person who watches everyone, isn't it to check if they are paying the .10c per bag... Vons can suck a huge egg.
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January 2022 by Edie T.
Prices are out of control, customer service quite poor, electroni coupons/app sucks. Used to love this store, now I try my best not to come here. I take Aldi or Amazon Fresh over Vons any day.
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January 2022 by Oscar V.
Super polite staff always like to help. The store looks super clean. Also I like a lot quality of meet and fish. I'm taking it only here. Always looks fresh like it was fresh cut. Big variety of vegetables, also looks fresh. The only thing is that the price here is a bit higher that everywhere else. But again it's a good neighborhood grocery store.