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September 2022 by Roy H.
I know why this store has only two stars. Not friendly. Not helpful. I left to see if another place has friendlier employees
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June 2022 by Chrystal S.
Such a great Rite Aid. Their pharmacy is the best. They are fast. The pharmacist there Lein remembers who you are. She even finds coupons to keep your costs down for prescriptions. I am so great to have found this after the Rite Aid on balboa closed down. The store manager Trevor is also friendly and helpful as well.
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June 2022 by Tawana R.
What is wrong with this side of town? I was rushed to the ER with breathing difficulties & partial paralysis after they treated me & found the source of the issue I was prescribed 3 drugs & lidocaine patches. I went to the store that evening to drop off my prescriptions. I provided my insurance information & contact information for text when the prescriptions were ready. The next morning I received the text saying to come & pick up my prescription. Ahead of me in line was an elderly Asian man receiving excellent customer service. When it was my turn. I stated my name & said I received a text that my prescription was ready. The Asian lady that was attending to me, had me repeat my name a couple of times so I thought it better to just hand her my drivers license. After looking at my license without hesitation she said we can't fill your prescription. I said I don't understand you sent a text saying it was ready. She said no no no we don't take state insurance, especially for this. I said I don't have state insurance, she repeated the statement, implying I was on welfare from another state. I looked at her & said are you serious right now. What makes you think I have state insurance or welfare. I said did you even run my company issued health care insurance or are you making assumptions. Run my insurance card. She grabs the clear bag with all my prescriptions that had been filled. Stumbling through & realizing that I know that she has profiled me as a druggie & a welfare recipient. Then she says oh I see, I see your insurance doesn't cover one of the prescription as she now looks closer at the bag as if it were an honest mistake to assume I was on welfare or abused drugs. I said which one wasn't covered & she said the lidocaine patches. I said just ring me up & I will pay for what wasn't coveted. It took all my restraint not to call her out for the little racist she is . The male pharmacist came & asked if I had any questions & concerns & I said no. The ASIAN HATE & RACISM out here in San Diego is so real especially on this side of town.
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May 2022 by Mario R.
The cashier was an a******* Some tall white guy who raised his voice for absolutely no reason.
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May 2022 by Dang N.
It's a typical Rite Aid except a lot of its shelves were really empty. Covid supply lines I assume.
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April 2022 by Nadia D.
I've been to this location over a dozen times to pick up medicine. The pharmacy techs here are a special kind of rude. The lines to pick up are long and it takes a while but the thing that really bothers me about them is that when you're paying on the card reader, they have a tendency to reach over and press buttons before giving you the option to. A couple times they actually reached over to give themselves a 5 star rating or they pressed the skip survey altogether. I had picked up prescriptions for someone else and when the screen asked if I wanted to sign up for text message notifications, the tech reached over and pressed the skip option. I would have liked to be able to sign my friend up for the notifications so I wouldn't have to stand in line 30 minutes just to find out it wasn't ready. It's absolutely unacceptable and they should be put in their place. I always go back and give one star just for that.
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July 2021 by Romie F.
bad customer service, the man with that funny mustache is rude. He made the whole team look bad even though the ladies behind the counter displays the opposite attitude, he made them all look bad.
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July 2021 by Cinnamon H.
Place is a joke. Management could give a rats a** about anything but punching a time clock. Ask a simple question and get a stupid answer while he looks at his watch. I'm sure there other locations other than this one even if I need to travel 50 miles out of my way.
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April 2021 by Jeffrey P.
It's now 6:33pm ice cream service is closed in San Diego!!!??! For other rite aid remain open until the store is closed
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March 2021 by Wendy G.
I've really appreciated this convenient spot during COVID. Very easy to get in & out, ample parking in the huge lot outside. Good variety including Thrifty ice cream, personal & season products plus decent grocery selection. Self checkout is a breeze & allows you to skip line. Still order almost everything online & hardly venture out but this is a good option when my household just can't do without that one thing (specialty pop tart flavor, box of Jet Black Just for Men, cinnamon sticks, etc).
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March 2021 by Salene T.
The worst customer experience ever. I went for my covid vaccine shot that I had scheduled for online the only requirements was ID and medical card. I had those cards with me. They wanted proof I worked for a dr office. So they sent me home to get more verification and told me to reschedule, when I went to reschedule all the dates and times for the next following month is booked up. They are ridiculous! Waste of my time!
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January 2021 by Nargis L.
Stupid people working in this location pharmacy never answer the phone line takes forever all Employees mean and rude they just show off when thier head managers around it's so bad store never ever I'm gonna go again
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December 2020 by Monica J.
I came 5 minutes before closing an whoever was closing the night of December 3rd, looked at me an didn't let me in.. needed tampons desperately.. I guess I'll bleed all over myself Congratulations on being a lovely person
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August 2020 by Caroline K.
This RiteAid store is amazingly great and the atmosphere when I walk in has a great vibes. Associates welcomed me as I walk in, with smiley faces, neat and clean store, compare to others. I like the fact how respectful the staffs are and i've encountered a rude customer to one of the associate and the associate handled it with dignity and respect. I'm impressed with their customer service, specially with this covid going around. It's nice to see that there are people still out there that knows how to make others smile. Thank you RiteAid Linda Vista for making a difference.
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August 2020 by Salma B.
I came to this rite aid looking for makeup and I ask one of the employee's, Stephanie , if she can help me in finding an item in the makeup section she gladly helped me and gave me makeup tips as well! Very nice person!