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July 2022 by Victoria Kriston
The clerk said she doesn’t have the money when they just opened and didn’t ask for our amount…apparently doesn’t like doing the job she’s paid for. Please find a new clerk.
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July 2021 by Dan Cuevas
Not enough help in the check stands, Checker struggled with produce codes.
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September 2020 by Sally McKay
Generally during this pandemic Vons staff have definitely made it their business to be some of the most outstanding customer service employees in the grocery chains. Today was definitely a different story. There were 5-6 of us in line, practicing social distancing, and the cashier told someone from 2-3 aisles over to come on up! Several of us protested and she shrugged, the customer said she told me go come over here and he shrugged. She never offered an apology. I spoke to the cashier that rang up my groceries, and ask for a manager who came right over. I explained to him what had happened to us all and he said he would take it up the chain and ensure it was discussed. The cashier that rang up my groceries apologized for the behavior of her co- worker. She has customer service in her DNA. I put her name on my original post. We do not have to shop at Vons on Saturn Blvd. today it was a choice. It is doubtful I will choose that store again. My money spends anywhere! Costco comes to mind...
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August 2020 by Anthony Baker
always very friendly service there!!!