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March 2024 by Juan Andrade
Terrible service, I went to reopen my account and an employee asked me if I lived in Tijuana, I told him yes and he told me that I could not open an account if I lived in Mexico, I have all my documents in order to be able to open my account and this The employee flatly refused, I don't remember his name, only that he helped me on Wednesday, March 6 at 3:30 in the afternoon, then I went to Wells Fargo in Palomar and there they were able to help me, unlike the previous employee at this branch. The customer service is simply terrible and I highly doubt that people who reside in Mexico cannot open an account in this bank.
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February 2024 by Daisy diaz
Terrible cashier service Carolina used to waste 40 minutes waiting bad attitude
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February 2024 by Antonio gonzalez jr
Terrible service, they are incompetent, they make you wait and wait for hours and they don't know how to do their job or attend.If they don't know, they should be trained.Or that they give the opportunity to other people who really get the job done and treat people better.
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December 2023 by wendy Acosta
I came to open an account and was turned away. I got here an hr early and rudely was turned away by Araham. Poor customer service.
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September 2023 by Ricardo Calderon
They have 1 taller, and packed line of customers. And people chatting behind the glass as if there were no customers to help. Terrible.
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August 2023 by Manuel Ojeda
I didnt see any sense of urgency in any of the employees. I dont think i will be staying there. They want more money to have a basic checking out(12 bucks).
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July 2023 by Steve Forde
Don't answer phones
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January 2023 by Fernanda Ruiz
San Ysidro branch is always a good experience but has a lot of customers.
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January 2023 by Jesus Dominguez
Very convenient, good parking and enough atms
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January 2023 by Nancy Sullivan
Horrible . Was there one minute after they closed . Lady just needed to sign a paper and she refused . Been a client since 2015
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July 2022 by Ross Hunter
Lines to long,closes at 5.00 pm instead of 6.00 pm like they used to,must people get off work at 430
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March 2022 by Alejandro Blas
6 ? and just one working
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May 2021 by Frank the tank
To cash a check they didn't wanna receive my Mexican issued Identification they had my California license and they didn't accept the second government issued identification.
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March 2021 by Lola619 Sanchez
Great service
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October 2020 by cesar baltazar
closed without prior warning.The notice on door does not even say when they will be opening again.Leaving alot of customers hanging.
