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November 2023 by 1RyanKC
Poorly managed. Waited 30 mins for a 2 mins service
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September 2023 by Anita Sarkees
I received horrible customer service from a banker named Ghazal Poursorkh on 9/21/23. She did not greet nor shake hands with me when she approached me to see how she could help me. Then gave me a sarcastic gaze when I mentioned Merrill Lynch and said "That's bank of America", and she insisted on seeing my DL's when she knew I just wanted to obtain info. about WF's Savings and CD accounts. Absolutely horrible customer service.
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August 2023 by Lopaka Makahiki
Lorraine at branch on Navajo gave me excellent service however there pay bill department didn’t do what they promised me. They made overpayments three different times within one month to the same company ? I tried to get funds out of pending which they assured me that they could do, but they didn’t. They did acknowledge that department was having some issues but would made correction by the next day. That didn’t happen. I talked with a second person in billing the following day, and he said he would try his best and couldn’t promise he could succeed. I was more than annoyed after being a customer for more than sixty years. So now, I ll be researching a new bank to do business with as this is unacceptable to me and very poor service to say the least.
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May 2023 by Jasmin “Jazzy” De dios
Horrible service he just wants me to open an account there i don't like wells Fargo the only reason I'm here is because the check that got written for me was Wells Fargo and on the website it says that you can cash it
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May 2023 by Jasmin De dios
Horrible service he just wants me to open an account there i don't like wells Fargo the only reason I'm here is because the check that got written for me was Wells Fargo and on the website it says that you can cash it
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December 2022 by Arash Aryana
I've been a WF customer for 25 years and aren't very happy with multiples visits to this branch.More often than not, the team at this branch won't help me with items that require assistance and I end up having to go to another branch office to get what I need. Their lack of ambition is only outweighed by their talent to come up with excuses. ?
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May 2022 by Dainnese Jackson
Today was amazing meeting the new bank teller name Alma. She was so respectful patient nice made me feel welcomed. Classy and sophisticated. Thank you Alma.Author Dainnese Jackson
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April 2022 by Mr Sunshine
I've been a WF customer for 25 years and aren't very happy with multiples visits to this branch.More often than not, the team at this branch won't help me with items that require assistance and I end up having to go to another branch office to get what I need. Their lack of ambition is only outweighed by their talent to come up with excuses. ?
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December 2021 by Norbert K.
This is a small branch with no drive-thru ATM. I used it today because it was along my drive this morning. There are two ATMs facing the parking lot but not parking directly in front of them. Like I said, it was a convenient stop first an ATM.
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October 2021 by Ry J
Friendly staff, Great Customer service!
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September 2021 by Roxanne Hagan
Michelle Boni helped me with a loan and I could not be more satisfied. She was patient and really helped me with my odd employment history. Cannot recommend her enough!
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July 2021 by Reyes Waterfalls
Bad service Definitely I thinkinn close my account with this bank
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June 2021 by Gloria Delgado
They don’t have tellers and on the goggle doesn’t say anything these is the 3rd time I do the trip wasting my time
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November 2018 by Butch L.
WOW!! It just happened AGAIN here. I go in and NOBODY is behind the tellers, I wait in line until it's my turn. I walk up to the teller and start conducting business and here he comes AGAIN!! White guy, Beard, glasses, stands behind ONLY MY TELLER AGAIN glaring at my account screen. (2nd time), makes me feel VERY UNCOMFORTABLE every time. I leave the bank, he leaves from the back EVERY TIME. I feel like I am getting RACIAL PROFILED "EVERY TIME" at this particular bank branch. Might have to video tape my next visit. This is very irritating. Signed, the suspicious black guy(I guess)
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July 2018 by Elijah Jackson
The people here are real cool. I have banked here for a while and they remember my name and everything.
