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December 2023 by Ali Tehrani
Very poor customer care, I closed my account, sorry for wells
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July 2023 by Saman Nemovi
Every single time I’m here there’s a problem of some sort where an account is accidentally closed or their system isn’t working. Closed on Saturdays. Horrible service.Do yourself a favor and bank anywhere else
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March 2023 by Atta Etezazian
One teller only with a long line. The rest of employees are just seating ob the back and watching the line. Shut this branch down or fix it
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December 2022 by Habib H.
Worst service in banking. 15 people in line with only one teller. No one is even taking the trouble of acknowledging the long wait. They simply don't care.
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November 2022 by Suhas Barghav
Had a great experience with this branch. They were friendly and also ready to help out with my requests. Kenichi Yamauchi was so very helpful during my visit over there. Any requests that is needed to be tended in person, I recommend this branch.
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August 2022 by Venecia H.
Worst service ever 4 employees just walking back n forth while the line gets longer never coming back to this location ever !!! Management please do better !!!
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August 2022 by ravi zora
This branch should be shut down! Come in for a wire nobody can wire by appointment only..One banker and one teller! Getting a new bank..
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August 2022 by Omar
Place is terrible, they have like 8 employees and only 2 are helping people out when there’s a long line. Super happy i’m a Navy Federal customer, way better than this terrible bank. Took me 25 min to deposit a check, completely ridiculous, don’t have 8-10 people here if only 2 are gonna do their job. Horrible.
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April 2022 by Omar Nuhaily
Place is terrible, they have like 8 employees and only 2 are helping people out when there’s a long line. Super happy i’m a Navy Federal customer, way better than this terrible bank. Took me 25 min to deposit a check, completely ridiculous, don’t have 8-10 people here if only 2 are gonna do their job. Horrible.
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March 2022 by Victoria
Last year I closed an account for a deceased family member and it was a confusing and traumatic experience. Later I talked on the phone to the manager and asked for a follow up email about what went wrong and never got one. I regret going there to do the closer, it made a difficult time in our life even more difficult.
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March 2022 by Lin Chueng
Wells Fargo was charging me some Fees to my account and I didn’t know why, but Amberly Vu help me and explained to me and my son why, she was so clear and patient with me, my son had to translate to me but she was so nice. I ask for her business card, ( it was like a week ago) so I can leave this for her. Thank you.
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January 2022 by Jade Perez
I just wanna say: thank you Amberly! Your help with my transaction was super nice and I love how you talk to me and make me feel like your friend, great costumer service, I just can say that the lines are long but she makes us feel better.
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January 2022 by Benny G
Long lines, slowest tellers ever, and employees just chit chatting instead of helping customers
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December 2021 by Travelguy R.
I been banking for Wells Fargo for years and I have to say I love the service! My complaint for this particular location is that nothing seems to work in regards to ATM's neither the walk up or drive through, specIlly the drive through. Please fix it
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August 2021 by Charmaine S.
Their drive thru is always not working especially on the weekends. They only have 2 tellers and the other teller has been assisting the same customer for an hour. I waited 45 mins to withdraw because their atm is not working. This happens all the time. Their staff are okay but their atm is not working all the time.
