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February 2024 by Josue P.
If I could give this place a zero star I would. Don't come here, worst walmart in San Diego. Bad customer service. More than 30 mins waiting in the pickup parking lot for 1 item! ONE ITEM!
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January 2024 by Elle S.
I just tried on a pair of rubber boots here and I stuck my foot in what I believe was soda. So apparently, if you buy shoes in this location, you shouldn't try them on.
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December 2023 by Jennifer M.
Every time I need it to return something Freddy has been the one to help me and he is one of the best managers I have ever encountered. Super friendly positive attitude and always leaves me with a smile.
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November 2023 by Rosalia M.
The worst pick up service ever!!!! Waited for half an hour to pick up my order, till I had to get out of my car to talk to the manager to find out that they couldn't find my order, when I I've received my email confirmation that my order was ready to pick up, using my app that I was on my way there, cause I used my lunch time to pick it up, and since they couldn't find it, I had to cancelled my order, this is NOT the first time this happend, I will tell you something for sure!! This store just lost another customer!!!
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November 2023 by John B.
I purchased Airpods online but had them sent to the wrong location. The pricing inside was different from online even though BOTH were Walmart. Then, because the lightning Airpods pro are not the latest tech (only the USB-c are. How is that Apple? ), I went to return on the 32nd day and was unable to because the system would not let them; even the store director could not do an override. I have had $500 worth of gift cards and wanted to use them for the past two years, but I hate WALMART so much I still need to do that.
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October 2023 by Khamphone K.
I really like the curbside pick up, it's very fast service versus going into the store for pick up. I parked and was on my way in less than 5 minutes. This location is the Super Center. It has produce, vegetables, fruits, a deli counter, baked goods (breads, pastries and whole cakes!), it really is the Super Center! They are always stocking, no matter the time of day. It have your everyday essential plus more. The customer service area is super slow here, I don't like returning atuff or having to deal with Customer service area. The lines will get so long. It's crazy. They have a pharmacy and McDonalds inside the store as well. The thing I like about this location is that they have so many self check out. It is very useful during holiday seasons. It's lovely!
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October 2023 by Kiana L.
Was shopping for produce, most of the stuff wasn't fresh and getting soft and moldy, if it's convenient to shop for everything you need here go for it, but I personally wouldn't buy fresh produce here. I also came to buy an item I saw online, and 5 different employees led me to the wrong area, or didn't know. There's a lack of knowledgeable staff in the store which was frustrating because I ran around 4 different departments and wasted my time trying to find one item because the location didn't match the Aisle number online.
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October 2023 by K A.
Tori who called herself "The customer service manager" is so verbally abusive and volatile, no professionalism at all. She and her crew about 5 of them ganged up on me and threatened to call the security because I wanted to return food that I am allergic to, didn't know I was allergic to it until I tried it. Anyways she and the other female rep who look like a man was trashy and dirty looking, seems they are on drug for them to be talking to people like that. There was another customer a man who came in to return personal products and they kicked his butt too. They said they would call 911 on him. SO UNPROFESSIONAL!!! They also refused to return my other non food item because I was talking back to "TORI the CS MANAGER". They actually told me not to come back like am a criminal, I wonder what they will do to actual criminals. I have never seen anything like that !!!
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September 2023 by Anthony J.
I was shopping tonight in this Walmart. A Cashier by the name of Jacque gave great service with a smile. In this day and time where many cashiers don't even say hello anymore, Jacque was the example of great Customer Service. She deserves a raise.
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September 2023 by Brian F.
I have been in San Diego for 69 years and have not been to College Grove for over 20 years.My wife was researching actual supercenters on the Rand McNally road atlas. she was able to identify the new supercenters with the red circle with the white middle something like that. Will you say to give it a try boy where we amazed. My wife is from the Midwest from Missouri and they have big actual, super centers there this was a rival to those stores. the only thing that was missing was lawnmowers and chainsaws. I don't understand why Walmart is not carrying lawnmowers doesn't make sense. Otherwise, the store was fantastic and I give it five stars.
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August 2023 by Youssef A.
Not bad but too tight entrance. Prices are close to national average at Walmart. Clean nside. Tooo many petitioners outside. Couple of employees I ask for directions we are very friendly.
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July 2023 by Sharon D.
I was at wits in on what makeup I should get for. a interview that wouldn't. sweat off. Alejandra was amazingly helpful and. helped me choose. She goes above and beyond to help the costumer
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July 2023 by Teona M.
They never answer the phone and if they do they are very rude and hang up in ya face ?!
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July 2023 by Lindsey M.
Already don't like shopping at Walmart but I came early in the morning to avoid the crowds and the messy gross store that will develop by afternoon. Walmart has become the home of lazy employment- it's virtually all self scan at checkout. I chose the lanes that have a load belt since I bought a significant amount of groceries. Spent the time to properly weigh, scan, bag all my groceries myself only to try to pay with my card and then be told by the attendant "oh that's a cash only machine. There's a sign". THE SIGN is a one by one inch red tab at the top of the start screen........you gotta be kidding me. Terribly marked and a complete waste of my time. If my groceries weren't for a party that day I would've left my cart full of items then and there. The attendant just watching you ring up your items yourself should be letting customers know if they selected a cash based machine BEFORE you unload your cart, or maybe management could develop a more obvious sign to alert us?? Yay- another annoying trip to Walmart!
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June 2023 by Sheltiemomm S.
Waited over 22mins. for help by BPressure Area, nxt to pharmacy. Sadly, only apathy was available--realistically, Walmart needs to hire more-many more employees. Cashier in the Cosmetics Express was efficient & polite. Quite disappointed in this trip---I know these are trying times so do not wish to disparage anyone---