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April 2025 by Becky Guz
The staff at this walgreens pharmacy NEVER ANSWER THEIR PHONE!!! I always pick up my prescriptions from here and the phone is constantly ringing and there always more than enough staff to take a call. I had an insurance issue that I needed to speak to someone about and surprise surprise I was on hold for 13 mins then the phone rang until it disconnected! Aren't there any managers to get the staff to do dang jobs!
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March 2025 by Rodney Foley
Won't answer the phone ever. It's like the 12 people standing around in the pharmacy can't interrupt their social medias.
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January 2025 by LA
Kind staff. Actually helpful. So refreshing
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November 2024 by Michael Landau
Bad service, unprofessional employees and manager. Avoid if you can.
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November 2024 by JAMES DEMBO
VERY WELCOMED
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November 2024 by Joseph
The pharmacy at this location is great. The staff are knowledgeable and friendly, and they always provide a great experience.
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October 2024 by Francesca Sipma
Exceptional pharmacy! Staff was so kind and efficient. Pardis got my prescription filled for a severe ear infection in time for my flight. So grateful!
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October 2024 by James Montano
The rudest pharmacy staff you will ever find at a Walgreens on the U.S. mainland. The tall guy who is a wannabe diva with braids in his hair (smh) was very disrespectful and the morning manager (i believe) a lady who is extraordinary rude and has very low patience. Very uncomfortable pharmacy to visit, definitely not coming here again, just switched all my prescriptions out. It’s hard to believe a well-known brand like this could hire such terrible people.
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November 2022 by Scott S.
Worst pharmacy I've ever used. Every time I have tried to get a prescription filled there is some kind of problem, they don't have it in stock or they are waiting for prescriber approval, etc. Good thing I don't have a critical illness and need drugs on time!
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October 2022 by Doug G.
Was on vacation in San Diego and staying a block away in Hillcrest and happened to need some allergy meds (who knew allergies would follow me from Nashville to CA!?!) and so we swung in this Walgreens. I was after the basic allergy meds plus a cough/decongestant and to my surprise they were wiped out of meds of this variety. The shelves looked like they had just been ransacked and unfortunately there was no alternative or additional stock available per the staff. The staff was apologetic and tried to help me figure out an alternative, but again they did not have anything beyond pain relievers, so off to another location I went. I will say that the store was a bit disheveled and worn down. Could certainly use some sprucing up conditionally and some deep cleaning...
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September 2022 by Sonya C.
I spent more than an hour trying to get my prescription. In this time, they kept trying to give me another person's medication that had the same last name. I repeatedly told them my full name and they did the SAME mistake 2-3 times. Not once did they ask to verify any detail of the prescription or account before handing me over a bag that wasn't mine. I mean, giving me details regarding someone else's prescription (with name) is clearly a HIIPA violation.
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July 2022 by Micki S.
The store in Hillcrest used to be my choice for a pharmacy until the pandemic. Now it's a poor excuse for a business. Long waits, wrong medications, frequently out of prescribed drugs. I have no love for the CVS in Hillcrest but it's better (though not cleaner) than Walgreens. So unfortunate.
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July 2022 by Steve Q.
Before heading to the pharmacy I went online for hours to make sure this isnt one of the Walgreens where they close the pharmacy for lunch. But when I arrived they were closed and there was no sign. Other staff says they have been closing for lunch for a while. Can't they even update their information. Inexcusable.
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July 2022 by Debra K.
sunday, july 17th. 11.30am. just off the phone with the so called "pharmacist" of 301 university in hillcrest. WOW!! he was sooooo rude! never have i ever been treated so poorly at this pharmacy. the man spoke so quickly and spoke over me. he definitely was frazzled and razzed more than likely due to short staff (which he did not hesitate to tell me) and he had to answer the phone (awh, poor pharmacist!!). i did not mind holding (typical for this store). good employees are hard to find these days! lol. i finally was able to get my rx's 'refilled'. i had some questions about the refills and his retort was 'i am only the messenger'!! who says that to a customer!!! who hired this guy!?!??! needs uptraining on customer service skills or he needs to take a tranquilizer.
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April 2022 by Simon M.
Pharmacy a Running joke in the local community Lazy rude staff, run by a manager who obviously dies not care & has no business running a pharmacy
