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July 2024 by Roy Pilcher
Vons is a little more expensive (I guess) than some of the other grocers but it's closer to my home and I know where to find most things.
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June 2024 by Scott Brookover
This vons location has a knowledgeable and super friendly staff. The only negative is that it is a little bit smaller than a typical Vons, so there is a little bit less regarding variety and amount stocked.
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April 2024 by Claire Chan
My American friend's toilet was blocked, so I went to several Bangpu restaurants that couldn't clear the toilet...
The service staff looked like they had just arrived. They asked us questions and looked at us in confusion. They may have never dealt with similar problems. They explained for a long time and were polite, but they still got the wrong product...
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April 2024 by Jennifer Ghazala
(03/26/24 10:40am) Female at the Starbucks counter must be retrained. You don’t charge extra for more pumps of syrup for a brown sugar shaken expresso, nor do you argue with a customer. I get the same thing everyday and not once was I ever charged for extra syrup. Took my business to an actual Starbucks next door who even confirmed the fact that more pumps of syrup is never charged for that drink.
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April 2024 by Kavita Agarwal
Their staff and managers are the best! Very convenient store!
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April 2024 by Drcreeper 8
been going here my whole life. the employees are so friendly. this happened a while ago but, i had to buy a bunch of gift cards for somthing and they asked me the questions ' are you buying these for somone you know in person, the irs never askes for payment in gift cards yada yada' and although i was not being scammed, it was nice they took the effort to make sure.
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March 2024 by Sarah Q.
Super friendly staff! The service managers are amazing and such down to earth and kind people I love shopping here, always clean and has pretty good deals ‼ One of the service managers Is quite special as they always help me bring my groceries to my car and always helps me find anything I need.. Jake is the absolute best :) I'll always come back because of the wonderful customer service and the amazing vibes of this store!!
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February 2024 by Stacey Pech
Best Vons I have been at I’ve been coming here for 8 years I love this Vons they’re all like family to me. Everyone is very friendly nice amazing people they will help you with anything you need I’m sure if people come across employees that are rube it’s maybe because they are tired and are working there butts off but this Vons they do everything they can to do better and be the bestThis Vons is the best! They have everything you need everything is in stock
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February 2024 by Jaime Lim
Very convenient
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January 2024 by Mimi Oki
staff has bad service. Staff should take care of customers.
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January 2024 by Ivan Alekseevich
We arrived at 4:53, 7 minutes before closing (short day due to Christmas) and some very rude young employee closed the door on us, saying he wanted to go home and wouldn't let anyone else in. I explained that we needed to buy literally one thing and leave, he said “you should have come earlier,” for some reason he let the other couple in, and there were about 7 other people after us and he scream at the people who were trying to come in. One man explained that he needed to buy milk for his child, but this employee ignored that too. In 10 years in America, this was the first time I encountered such aggressive behavior in a grocery store.
I hope this aggressive person is fired immediately.
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January 2024 by Диана Мальсагова
Terrible staff! We and many others were not allowed into the store 13 minutes before closing, although we said that we would buy only one product! While we were standing and asking this terrible young manager or whoever he was to let us in, I don’t know, we would have bought and left a hundred times already. And he said that he wanted to go home and didn’t care about anything! No one was going to walk there for hours... it just so happened that we were off the road and the only thing left was this store open... in short, never set foot there again
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November 2023 by Clairiece Thompson
Hi my name is Clairiece Thompson, I use to work here. I there for a week and I left this place because of how terrible management is. The first week they are threatening to take me off the schedule knowing i really need this job. And you can tell the supervisors abuse their position of power. I have seen the supervisors literally treat the customers so wrong especially the ones who don’t speak English. I would not shop or work at this store.
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November 2023 by Carol Cantwell
I have been shopping at this store for 34 years. It has gone WAY down hill over the years. The absolute WORST thing about this store (although there are many) is that they routinely OVERCHARGE me . Like every. single. trip. They have complicated "deals" that you need their app on your phone to take advantage of, but even with the app, the prices are NEVER correct, and of course always in their favor. When you go home and review your receipt and realize you have been overcharged yet AGAIN, and waste your time returning to the store the next day with your receipt and a copy of their current ad, the 'supervisors' NEVER apologize for over charging you, just look annoyed they have to deal with a refund. No courtesy $5 certificate is offered for your time or inconvenience, nothing. Zero. Zip. And the other worst things about this store is that they are routinely out of sale items, even on the first day of the sale, and the dark haired youngish kid at the meat dept. counter in the evenings is the rudest, most sarcastic and condescending employee I have ever come across anywhere. I can not fathom WHY this kid still has a job there, but if you hate your job, why don't you go elsewhere instead of taking it out on customers?I was overcharged $10 + once again today, and this is the last straw for me. I am going to escalate my complaint to corporate and if I don't get a satisfactory response will look in to whomever grocery stores report to as far as a government agency that might be interested in this stores routine over charging. Or maybe a class action attorney. I can not be the only person who is routinely overcharged. Nice extra income for Vons... and most people probably never notice or would not bother going back to the store for a $10 overcharge. Multiply that times 52 weeks in a year, and you're talking some serious coin. If you have a choice, definitely shop elsewhere.
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November 2023 by Kathy Wyrwich
This location in the last six months or so has really gone down in quality. The produce department shelves are almost always empty and what they do have is old and rotting. I’ve gone to the store four times this week trying to find a roast that was on sale, and they have packages that you wouldn’t even want to feed your dog. The store really needs a manager to take care of it
