I've been to this Verizon store many times and they have never disappointed me in their service. Most recently, I wanted to add a 4th line to my "Family Plan" and was assisted by Kyra. Again, all of the people there are very helpful, but we were really impressed by her. Kyra was kind, helpful and knowledgeable.
October 2023
I just had to pay our cell phone bill. Convenient kiosk available but I did have to wait for 1 person this time. Usually, no wait
September 2023
Simple. They were able to help me with something I had such a difficult time resolving with customer service on the phone. Easy peasy, 10 minutes. There were many customers in the store and the manager happened to approach me. Thank you for not making it more complicated than it needed to be. This is customer service.