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December 2023 by Joshua Lee
Not bad, quick, and gets the job done, however. . .4-5 years ago, while I was stationed here. I went to get an oil change. Turned out my oil drain pan wasn't fully seated up and eventually scrapped onto the ground, making a terrible screeching sound. I went back to ask what the deal was. They said it could be the possibility of the speed bumps all on base and wouldn't affect the car. At that time, I didn't know much about basic maintenance. But for them to blame it on the speed bump is crazy. They also over tightened my oil drain screw and had to get a new one when I decided to learn how to do my own oil changes.
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December 2023 by Santiago
Should get a warning for this location, Google maps got me there and I am not military personal. This is inside a base be aware before visit
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October 2023 by Kristopher Monterroso
Turned me away because they felt unqualified to do the job. I had silicone on the drain plug from two oil changes ago. Told me to go back the NEX.
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October 2023 by Jaymes Spiekerman
Staff are VERY friendly and did a thorough job explaining the process. Especially for my situation where I provided the supplies and they did the service. A bit pricy for the service only as I paid $50 for my own oil and filter.
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September 2023 by Madison Lonzrick
The service was so quick and easy, they did not try to upsell at all, and everyone was SO pleasant! It was such a great experience and I won’t be going anywhere else for oil changes.Service: Oil change
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September 2023 by Jessica D.
So grateful that there is a Valvoline on base! So convenient. I got my oil changed. The quality I received today was A1!!! Today I was serviced by Eduardo and Terrance. Eduardo was super knowledgeable and personable! I enjoyed conversing with him. Thank you again!
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August 2023 by Sergo B.
Title: Exceptional Service and Speedy Oil Change!Rating: I visited Valvoline Instant Oil Change just 2 days ago for the first time and I must say, I was thoroughly impressed! From start to finish, their service was outstanding and exceeded my expectations.Firstly, the staff at Valvoline was incredibly friendly and professional. They greeted me with warm smiles as I pulled into their facility and made me feel comfortable right away. The technicians were knowledgeable and took the time to explain each step of the oil change process to me in detail. Their expertise made me feel confident that my vehicle was in good hands.What really set Valvoline apart was their efficiency. I was amazed at how quickly they completed the oil change without sacrificing the quality of their work. In no time at all, my vehicle was ready to hit the road again, saving me precious time. The speediness of their service, combined with their attention to detail, left me thoroughly impressed.Furthermore, I appreciated their transparency and honesty. They gave me a comprehensive overview of the condition of my vehicle and didn't try to push unnecessary services on me. Their recommendations were genuine and based on what my car truly required.The cleanliness of the facility also deserves a special mention. The waiting area was spotless, comfortable, and had complimentary beverages and snacks available. It made waiting for my oil change a pleasant experience.Overall, my experience at Valvoline Instant Oil Change was exceptional. Their outstanding customer service, efficiency, honesty, and cleanliness make them my go-to destination for oil changes from now on. I wholeheartedly recommend them to anyone in need of a quick and reliable oil change service. Well done, Valvoline!
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August 2023 by Alicia M.
Super friendly and polite!!! Did such a good job and took such good care of me. Amazing work. 10/10. Their shop is also very clean. My favorite location
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August 2023 by Ethan McGregor
Jontae is one of the best professionals that has ever serviced my car. I brought in my vehicle to a previous Valvoline and the service technicians noticed the oil filter had become rounded, they attempted to remove it but couldn’t, therefore I could not get an oil change done at that location. Jontae however was determined to fix the issue and ensured that it would be taken care of. After anxiously waiting, he was able to get a brand new oil filter installed and complete the oil change. I can’t thank him enough for his efforts and positive attitude. Give this man a raise!
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August 2023 by Jared Volavka
Friendly and professional service. Have my car a quick diagnostic, did not push any service, provided a report of what should be done soon, and offered fair pricing to complete the service swabs day.
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August 2023 by Stephanie Bonilla Gutierrez
Highly recommend! GREAT customer service, will not be going anywhere just here!
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July 2023 by Edsel S.
Railyn, one of the managers, was amazing!! Very knowledgeable and exceeds my expectations. I told her I don't really know anything about cars and she provided me with some helpful knowledge. She made me feel very comfortable talking to her. She's super friendly as well and so is her team. They earned me as a loyal customer. I'll be coming back to get my oil changed and car battery replaced in the future. Much thanks for the help.
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July 2023 by Ed A.
Quick, efficient, and affordable. You'll need a base access though. I did the math between VIOC or a DIY, it's practically the same.
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July 2023 by Randy H.
Changed my oil, took them 40 min. The guy said they spilled some oil and is cleaning it. When I got home I had a puddle of oil in my garage.
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June 2023 by Michael J.
i used groupon to get a oil change for cheap also the the employee nice took longer then expected but still good
