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June 2024 by Monica Miller
I’m convinced this is the nation’s best post office. Everyone that works here is an absolute delight. I’ve had cases opened on packages that I’ve gone missing and each person has followed them and followed up with the upmost care. Even the customers catch on to the Bermuda triangle of kindness that this place exudes and are often seen holding open doors, letting people go ahead of them and talking in line. going here makes my day most of the time and luckily I’m here a lot.
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June 2024 by Sam C.
Absolutely the best post office in town!!! The managers are amazing and the carrier’s? Amazing! The counter staff? I’m Not kidding, they are amazing too!!!
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September 2023 by Joellen LaRue
My favorite post office. Friendly and patient service.
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September 2023 by Jay Cowan
I had an issue with USPS not cancelling my forwarding over 10 days ago, so I was not getting any mail. I called the local Bisby Lake Ave. post office and, unlike many other post offices, the phone was answered after just a few rings! Mark was extremely pleasant and researched the issue while I was on the phone. Twice he came back off hold to update me. He discovered the regional center had not told my carrier that I was back home. He called the carrier right then to update her and then told me I could pick up a package that just came in. Wow. I did so and the staff found my package right away. What a pleasant experience, and thank you.
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March 2023 by Gail Dill
postal person is friendly and helpful, and always goes one step further to make sure all my needs are met
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February 2023 by Nina Rivers
Going to the post office while black.the supervisor in front of his trainee showed her how to be rude to black people insisted I fill out my forms in the lobby and told his employee to close her drawer and advised me to get out so they can close. I should get service like any other customer but if you black and go here expect the worse treatment. Thanks Mark Melbourne or Melhorne for harrrasing a black lady I also have the video.
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January 2023 by jar jar sith knight
favorite post office. its not busy in the mornings. the employees are very helpful at this location.
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January 2023 by 1 2
I had an issue with USPS not cancelling my forwarding over 10 days ago, so I was not getting any mail. I called the local Bisby Lake Ave. post office and, unlike many other post offices, the phone was answered after just a few rings! Mark was extremely pleasant and researched the issue while I was on the phone. Twice he came back off hold to update me. He discovered the regional center had not told my carrier that I was back home. He called the carrier right then to update her and then told me I could pick up a package that just came in. Wow. I did so and the staff found my package right away. What a pleasant experience, and thank you.
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November 2022 by Susan Weiss
I love this post office! The staff is and has always been friendly and helpful. They actually make me want to work with them! Thank you for your professionalism and friendliness!
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November 2022 by Susan Woodward
I love this post office! The staff is and has always been friendly and helpful. They actually make me want to work with them! Thank you for your professionalism and friendliness!
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September 2022 by Tiffany N.
This post office has the best service ever! Not only are they SO FRIENDLY, but they are super efficient and accommodating. John and Eugene helped me process over a hundred certified mailings, and they were nothing but patient and kind. They both need a raise!! I am seriously blown away by their service. I never leave reviews, but had to go out of my way and let everyone know that if you need to ever send anything out, this is the place to go. There was basically no wait and the workers are very knowledgeable and kind!
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June 2022 by Dj Hariri
Every time I visit this post office, staff and management are always friendly and very helpful. Anna is very caring and has a I care attitude. Thank you all
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January 2022 by Eva N.
There typically isn't a wait at this particular office. All of the postal workers are always cheerful and kind when I come in with my kids. It's very conveniently located as well- basically behind the Albertsons so if you need to do a few errands at a time, this place is in a pretty nice location! The parking lot is also easy to get in and out of- not every post office has so much space!
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December 2021 by G R.
I have to submit my opinion just to bump the average review up a little bit. I'm not a business, but did have a box for many years. I've come to this post office for the entire time I've lived in this neighborhood, about 30 years now. I would agree with a three star review up until a couple of years ago, say 2019 or so. Since then they have been 95% on point. The lines that used to be so long and slow have all but disappeared, I think because there are more clerks available during busier times. Clerks are friendly and helpful in my experience. The self-service kiosk is great as long as you don't need special services. There are several businesses nearby with USPS post office services, and UPS and FedEx stores as well; maybe that's why they've upped their game? In any case, I have no complaints at all of their service in the past 2 years and would recommend them.
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December 2021 by Jay C.
I have always found the staff to be friendly and helpful. And despite what another review says, you always get a receipt with the tracking number.
