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January 2024 by mohammed Naji
It’s very bad Location, the The workers here did not respect anyone
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September 2023 by Gina Menjivar
The branch needs to put more than one of atms outside of the parking lot & inside too. I hate to wait in line because there is only one atm outside of parking lot.
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July 2023 by Arturo Guzman
do not do business with us bank. they will eat up all your time. not worth it at all
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July 2023 by Fernando Flores
(Translated by Google) Excellent attention ??(Original)Excelente atención ??
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June 2023 by Crystal V.
I was a former Union Bank Customer who was affected by the change to U.S. Bank. Chris "the manager" at U.S. Bank was extremely rude and unprofessional. I will not bank at a institution where I do not feel comfortable therefore I withdrew all of my money, closed my accounts and went elsewhere. The manager of U.S. Bank spoke to me in a demeaning unethical manner. This bank does not even deserve one star. The customer service is horrible. U.S. Bank was not prepared for the transition at this branch and it showed through the angry manager Chris.
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February 2023 by L T
Opens saturday!
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February 2023 by Sarina M.
I am so grateful that Temi was able to help me today at the euclid/Federal Blvd branch. She was so patient, and took the time to make sure I had everything needed. She went above and beyond. By far the best customer service I have experienced at any bank. Thank you, Temi!
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September 2022 by Brittany N.
Ugh this branch is the worst. Dirty, less than happy tellers, ATM out of service. Don't come here.
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July 2022 by Patrick McGinty
One of the easiest jobs you can have and the employees still find a way to be lazy. Also apparently they close at 430 pm and not 5pm. They ought to address this.
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May 2021 by amir m.
I was at this branch this Monday May 10th to do my business deposits from the weekend, the teller insisted on hand counting my deposits and she had two automatic state of art money counters next to her, when I requested her to use her counters instead of hand counting and wasting my time, she put my deposits out and said I can be polite or go to another branch, I talked to another teller about issue of waiting for too long and she said that maybe the counters are broken but the same teller verified the money the second time with her automatic counters. Very rude customer service at this location, the lady with long braided bleached hair was rude and kept me for over 30 minutes to finish my deposits and then said yes I was quick and you have the rest of your day left to enjoy. I don't think it is tellers choice to tell me which branch to deposit my money and they can separate and make their cash pretty after the guests leave and on thier own time. If I had the choice, I would never bank with usbank. Awful customer service at this branch try to void it at all costs.
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April 2021 by Diane P.
This is about the US Bank on Federal Blvd. In the past I would rate this bank 5 stars but recently I am finding the bank closed. Now I have had to find out that this location is going to be closed the entire week. I found this out on the US Bank website. There is no notice that this location is going to be closed for the entire week on their door (4/5/21 thru 4/11/21) The web site also lists many more up and coming "Temporary Closed" dates. I am not feeling secure with my money at this bank any longer. I spoke with a few customers outside this bank and all were wondering what was going on and their concerns about their money. The is so much garbage taped to the door that you can barely see the notice saying " Temporarily Closed Today" Time to bail from this bank!
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March 2021 by Joe Lenza Music
5 stars! Jamaal Jackson was so helpful! Very pleased with my trip and U.S. bank after my interaction with Jamaal.
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January 2021 by Gilberto Gonzalez
(Translated by Google) Clean, what a lousy service.(Original)Limpio, a un que un pésimo servicio.
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April 2020 by Kristin S.
When we arrived Nautica was completely rude and told us that they closed in just 4 minutes. We accidentally thought it was closed at 6, that part is our mistake! To be fair, I understand politely telling a customer a business is about to close, but her attitude was VERY apparent. I guess the world is grouchy, we are all experiencing this virus together but we did not appreciate how when we asked her how we would need to go about cashing our checks she was extremely annoyed. We recently got married and the checks have both of our names, trouble is I still have my maiden name since all of of the legal documents are lagging. She just looked away and told us that we'd either have to go to 3 separate banks or come back another day because it takes 45min to add me to my husbands account. The situation is a bummer already please don't make it worse with a bad attitude. Just next time please just politely explain you are about to close, we would have understood. Half of us aren't working right now so coming across any money and being able to deposit it is a big deal. Speaking of people now working you'd think for someone with a job they'd be pretty thankful and not so unpleasant.
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February 2020 by Fernando S. Sherer
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