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September 2023 by Lynn R.
We needed to open a new account so I called the branch and spoke with Jessenia. She was able to answer all my questions and was available for an appointment right away so my husband and I arrived 20 minutes later and she had all the documents Leo yes kit for us to sign and take home. We signed the account paperwork and she gave us the packet with our new account number and we were done!! I have been in banking for over thirty years and this was the best service I've ever seen. The bank was clean and well staffed and Jessmina was exceptional. Thank you for being excellent!!
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September 2023 by Dalton P.
Do these guys ever answer the phone? Third day now and no answer. I mean I don't know what else to do. The moderated call hangs up on its own. How do I speak to an actual living person??
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April 2023 by Denise L.
I love this bank. Normally I would not review a bank, but you're reading this so- here you go. The inside of this bank feels like dated like walking back in time, but in a good way. People look up and smile and greet you. They're friendly! There is never a line or a wait. The employees remember you, they even ask how you're doing. Everything is done quickly and without a hassle. It does not feel corporate. That might not seem like it matters, but yes it does. What does corporate feel like- it feels like they don't care. This bank has a small town friendly vibe. If you're looking to join a bank- us bank has been the best in my experience over the years. The app is really easy to use as well.
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June 2018 by Jeremy B.
So if you bring them a check that is drawn on ONE OF THEIR ACCOUNTS, they will still charge you $7 to cash it if you don't bank with them. $7 on a $70check. No thanks. And by the way this is a terrible way to get new customers. "Hey, we'll stop screwing you if you bank with us".
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June 2016 by Bryan Goff
Get that money.