-
August 2024 by Sesy E
They are friendly, speedy and efficient. I came in 20 minutes before closing, they didn’t rush me. I was helped with my documents that needed to be faxed and I appreciate that they wait for a confirmation before charging you.
Thank you for all your help cashier: 190409!
Went back today on a Sunday!! to fax another document and do some color printing. (One of the few ups stores open on a Sunday)
They were patient with me while the document I needed to print downloaded. They pretty much did troubleshooting with me so we could the pdf to the stores email for printing. I appreciate their time and support. Weslee, Cesar and Lauren were amazing!! Keep up the hardwork
-
August 2024 by Melissa Tucker
For one, this is my favorite UPS store - a hidden gem! Always get kind, efficient service there. But yesterday, hauling in A LOT of boxes to ship to family members, I was especially grateful for their assistance and patience. Laura was amazing!! She made the whole process fun and smooth. It was an emotional day, as I was sending family heirlooms due to a death in the family and she definitely was a bright spot in my day.
-
August 2024 by Hooper
You know, I feel like we all go to these stores expecting some sort of hang up that will inconvienece us. Laura and Maira put that stereotype to rest by being so helpful with my shipping needs and created a seemless process for me to get my packages sent out! Thanks for being awesome!
-
August 2024 by Laura YUC
The girl was soo helpful. She was kind and even complimented my phone accessory. She was patient with me even though they were very busy. I felt bad, but I don't send packages often at all so I was unprepared and I didn't know that when I arrived. She helped me though, and made the experience very quick. She also made sure to welcome other guests as they came in while she waited on me too. At the end I even felt the need to compliment her customer service and told her how great it was!
-
July 2024 by Justine Kozo
Great customer service! Kind, helpful and quick and never seem annoyed with my several Amazon returns.
-
June 2024 by Alexandra Kunkel
Laura was fantastic at helping me with a package that was damaged and transport. She was very patient, kind and made the whole process seamless and smooth. Thank you, Laura!
-
June 2024 by Nichele Hopson
David helped me and gave exceptional customer service. I had the pleasure of telling the owner he is doing a great job! Wonderful, knowledgeable, and friendly experience. Thanks a million David!
-
June 2024 by Alan Smith
I come to this store on occassion to return Amazon purchases and the staff are always kind and efficient. However, yesterday my paper cutter wasn't working very well so I came in and asked if I can pay to use their cutter. Without hesitation I was told that I don't have to pay, go ahead and use it. It's not because they remember me, it's because they care about helping whoever comes through their doors. I see it every time I come in with how they treat their customers.
-
June 2024 by Alexander Leon
Straight up bad attitude as soon as i walked in.
-
May 2024 by Kimberlyn Kettles
LAURA is seriously the best. She made me feel more comfortable shipping my high value item across the country & explained everything along the way so it wasn’t intimidating.
-
May 2024 by Rydoggles Sauldoggles
Laura was extremely kind, patient, and helpful with me today. I wouldn’t hesitate to go here again. Great experience.
-
May 2024 by Jennifer Brimhall-Crane
I consistently have been impressed with the services provided at the UPS store in Kensington. Today the staff was short, but Laure was calm and handled everybody graciously. Nice job.!
-
May 2024 by robert Santoni
Went into the store to get copies from my iPhone . They said their machine was not working and to come back the next day
-
April 2024 by Andy Quiroz
Ups why is it so hard to talk to anyone for service ? I would like to talk to a human, your automatic machine is horrible and it will hang up when it does not know what to do why ? I see why your workers want to get paid more.
-
April 2024 by Robin Sanchez
Awesome
