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November 2023 by Ryan Falomir
After I gave my information on the issue with my phone, you gave your thoughts and your expectations of a fix with an appropriate amount of certainty. That sounds vague, but it's the best model for customer service. It's honest.*It's on the customer to be honest as well. If you suspect water damage, say it. When an electronic is opened, they can see the history of treatment to a degree.*
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November 2023 by Greg Hicks
dropped off my mac to intall a new iperating system as the unit was 12 years old and i could not upgrade it myself. super easy and a great value - will use the service anytime i have an issue
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November 2023 by Jake Cabrera
I had a phone that didn't charge and other stores told me I needed to get a new charging port without even really looking at it. But at this store, Frank helped me out and they opened up the phone, cleaned up the insides a bit, put it back together and it was charging again and I was able to get my phone up and working the same day. Amazing service and Frank is great!
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October 2023 by N'Gai P.
Freddie was AMAZING! He provided prompt and friendly service. His attitude and sense of professional responsibility was top notch and a breath of fresh air!
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October 2023 by jennifer jimenez
Went here for data recovery. I dropped my phone when I was washing the dishes, went to Apple and said that the data couldn’t be recovered and would have to have the phone replaced. I really wanted to recover some photos & sadly didn’t have the phone backed up or enough space on iCloud. I called a couple shops for estimates on data recovery and this was the shop I chose. I am so glad I went here, as they were able to successfully recover my photos. I spoke to frank and was also helped by someone else that worked at the shop. Thank you guys, I really appreciate the help!!!
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October 2023 by Chad Francis
These are honest professionals who are THE authorized Samsung repair store in the county. I found uBreakiFix through Samsung's official website. My phone was repeatedly rebooting without stopping, also known as a boot loop. Freddy instantly knew all about the problem and took my phone in to fix it while I ate in Little Italy. When I came back he informed me that the problem was fixed by a less invasive solution he tested and did not even charge me for what would've been a $142 repair! I was so impressed, as months ago a different phone repair place that was just a kiosk at UTC mall charged me $60 and all they did was clean out my charging port. I ended up also getting a backup phone for my SIM card at Best Buy after in case my phone breaks again and the clerk there told me that they send all their customers to uBreakiFix because they are the authorized Samsung repair shop in the county! (PS to the store staff if they're reading this: at first I thought the problem was persisting after the repair but it now went away for hours! But now I know where to go if something happens!)
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September 2023 by chriZ Anders
What can I say. JUST PERFECT service! I was on my visit with my parents. Both had broken batteries in their Pixel 2 and Pixel 4a phones. The extremely friendly and competent uBreakiFix guy first did a quick check if the battery was on stock and once it was, he repaired both phones in one hour! Even the "blown up" Pixel 4a looked after it as new. The Pixel 2 was not even turning on before and after also as new. Fantastic job! Reasonable prices also.Can just fully recommend. A++++
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August 2023 by madison roman
I cracked the internal screen on my Pixel 3A but Zaki was able to have it fixed within 40 minutes. This place is a google repair partner as well so will be coming back for more services. It has a friendly environment and good customer service!
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August 2023 by Janie Cowart
I accidentally dropped my phone in the tub and I had tried to get help at my cellular providers shop, and they couldn’t even help me cause I wasn’t an authorized person on the account. I decided to stop off here to see what they could do. They dried out my phone, did some tests and got me on my way in like 3 hours. I was able to go run errands and not miss a step in my day. I will tell people and will be using this shop in the future for sure! Thank you Freddy for all your help today! You turned a bad situation into a pretty good day!
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August 2023 by Sergio domingo Lopez
Great service staff was the best,really help...they fix my device fast they said ready in 2 hours but it was ready in 20 minutes...great work couldn't be happier...
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July 2023 by K M.
I dropped my phone then proceeded to step on it for good measure. My screen was shattered, I took it in to this location and Zak was extremely helpful and fast in repairing the screen. Definitely coming back to this spot, they have phone cases, chargers, and other helpful items. Thanks Zak!
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July 2023 by Melissa Alvarez
Do not go to this place to get your phone fixed, save yourself time and money. You could go somewhere else where you can get your money's worth. The people working at this location are very dishonest, I don't like posting things like this, but I wouldn't want someone else to keep going back to get their phone fixed, and then have them say "well you probably hit your phone with something" or "you probably sat on it."
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July 2023 by A D
I fixed my flip 4 here. Top-notch service. Those guys here are knowledgeable and very friendly. They are communicative and always make sure you are satisfied with their services. Good price, transparent. Do not look elsewhere, trust them with your geeks.
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July 2023 by Sincerelylexx Watson
I’ve gone to this location twice this year for a cracked screen, and they are wonderful! Zak helped me out and let me know if would only take a few min to fix too! He was very knowledgeable and had great customer service! Highly recommend this spot!
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July 2023 by Lily Ives
Highly incompetent workers at this location. I went in for a broken screen and had it fixed. When I arrived home I noticed that the front camera wasn't working. I noticed a film on the camera. I called the next morning and the first words out of the store managers mouth was "Well that has nothing to do with the screen" After looking up the phone, they realized that I had to go back so they could properly back on. I arrived home again and noticed an issue with the screen. Since it was fourth of July I waited to call the next day. When I called and arrived at the location they said it was impact damage. They said this could have happened from "sitting" on my phone or it being hit by something on my purse. Said if I wanted it fixed. I would need to spend a another 300 dollars to get a new screen. I have been to this location 3 times I'm a single week for a screen replacement. I am not going to spend 300 dollars to get one single screen working correctly. Save your money. Go somewhere else The workers here and the store managers only want your money.
