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November 2023 by Danielle S.
For a drive through car wash, the quality of the wash exceeded all expectations. We received free coupons to Soapy Joe's at one of the wave games and now we are repeat customers! They have free vacuums you can use after your wash, there are more than enough to use and not have to wait very long! There are package options available, however I'm not sure if those are as cost effective as just paying for individual washes when needed.
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October 2023 by Marc S.
My bf car got hit by one of their employees car Stephan and damaged the driver side door. My bf was vacuuming his car when Stephan parked at the customer vacuum area at the car wash and his turn was so wide and hit the side door of his car. Stephan's car insurance never addressed this accident because the adjustor wasn't able to contact his mom. They should not allow their employees to park at the customer vacuum area for safety reasons.
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October 2023 by Matthew U.
Is your car filthy? Well Soapy Joes is the place for you. Not bad pricing for a quality car wash. The magic Joe is really your only option here, after Joe waves his magic wand on your vehicle, take it to the vacuums. This is where it gets complicated, they make you hand dry it yourself (if you can find a clean rag) which is not ideal but matches the price you're paying. After you're all dry, grab a vacuum and hit the interior, my first vacuum didn't work which sucked (or didn't) so I had to go to the other side to get one that worked. Overall above average experience but Mr. Joe has a lot to work on!
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September 2023 by Wendy L.
Kelvin, the manager, provided great customer service and the trip was very efficient.
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September 2023 by Gurleen B.
Wonderful service, Really enjoyed this wash! Will definitely return, super convenient location!
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September 2023 by Todd H
I normally go out of my way to Santee's Five Star Express Car wash, and I will continue to do so. This was my first time at Soapy Joe's in Mission Valley, and I was not impressed. First up was the kid tryijng to upsell me to a membership. I simply wanted to get my car clean, one time, and opted for the $20 top wash. I went through and drove straight home, without pulling into a bay. I live five minutes away. When I got out, the trunk and bumper area of my 2023 Camry was still covered in dirt. Their system doesn't wash the back and left hard water spots all over it. Five Star Express does not. I will not be returning to any Soapy Joe's car washes!
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September 2023 by Todd H.
I normally go out of my way to Santee's Five Star Express Car wash, and I will continue to do so. This was my first time at Soapy Joe's in Mission Valley, and I was not impressed. First up was the kid trying to upsell me to a membership. I simply wanted to get my car clean, one time, and opted for the $20 top wash. I went through and drove straight home, without pulling into a bay. I live five minutes away. When I got out, the trunk and bumper area of my 2023 Camry was still covered in dirt. Their system doesn't wash the back and left hard water spots all over it. Five Star Express does not. I will not be returning to any Soapy Joe's car washes!
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August 2023 by Nadia Velador
I had been here a couple of times before and things were chaotic and unorganized, lines were slow and long, I would get the wrong wash when I paid for a certain type… you can imagine. Everything ran way more smoothly today and we all know this is an extremely busy location to pull that off with. The place apparently has a new manager by the name of Simon. Very friendly guy who seems to know what he’s doing. It shows! Great job! :)
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August 2023 by J. Torres
Expect to be here over 20 mins just waiting in line. Half of the vacuums don’t have work or are broken. No clean towels half the time either. My tires had brush strokes of oil still on them after the wash today.The price of the car wash has doubled, you wouldn’t think the quality of the business would go down. I miss when soapy joes was quick and cheap to use.
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August 2023 by Christine Baum
Considering I live in my car it's great to be able to wash and vacuum my car at anytime. No reason to live in filth when there's opportunities to live clean.This place has enough vacuums to service all its patrons.
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August 2023 by Rick S.
Good customer service. I just don't trust the machines lol. My car was hella dirty. I got the magic wash. My car is still dirty but not as dirty. Some areas weren't really touched. Not really mad I spent $20I think there should be like a guide. One of the staff did help at the beginning of it though. But at the end I wasn't really trusting (the whole thing I wasn't, really... I'm an IT, I see tech do stupid things... well and people), I wouldn't put it pass the machine to send the mini van that was behind me, into me. There's lights, but it's like what are they there for. And there's a sign out by (kind of far though) that says wait/go but it kept switching up.Probably not going to use it again but I may use the other car wash stuff.
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July 2023 by Michael L.
Having been going to this car wash since it opened because it's convient as it's down the hill from my place. It's definitely not the cheapest or the most effective automatic car wash but decent for basic cleans. However, last month came and noticed that the right sided wiper doesn't even touch you car. I notified the guys as that's half my vehicle that wasn't cleaned so that they could get it fixed. Didn't ask for a refund or anything because machine breakdown and issues happen.Came back a month and a half later and asked before going in if it had been fixed and was told it was. Well, here is the best video you get without me opening the window to show that the wiper is doing absolutely nothing. Told them again and was not given a refund. I definitely am not using this place again and would highly recommend going else.
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July 2023 by Eric Bat
It's a new SJ at Friars Rd. it's a good option if the SJ Camino del Rio Rd. is busy. It's less than 1.5 miles away from each other. Easy access coming from I-15. Just be aware that when you're bridging your large vehicles (mid-size SUV or truck and mini van), the entrance to the wash tunnel, you need to back it up and then go in. That is what I do as long as the car behind you is not too close and giving you room to maneuver. If you're not familiar with this area, there are 2 entrances whether you're coming from east or west.
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June 2023 by david ptak
These guys broke a piece off my car. There’s video of it happening. Not only did they refuse to take responsibility their excuse was the age of my car. My car is a 2021 Volkswagen Atlas. These people cannot be trusted to do right by their customers. Disgusting!!!!
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May 2023 by Rikki Renissa Estrada
No BuenoPaid $20 for the "best" car wash they have and it literally did nothing to clean the spots off my carI can rub them off with a rag so shouldn't the car was be able to??It also broke off my passenger side mirror so now I gotta pay to get that glued back on ?They also do not pre spray the car down prior to it going thru the pointless "spot free" wash
