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January 2024 by Tracy Saunders
Follow me for more places to refill your rv propane tanks. It was 11.9 gallons of propane for $63.98. I was told that it was too late to ask for a detailed receipt as it needs to be asked for when you are getting the propane outside not when you are paying for it. Give me a register receipt and that was it. I like to keep records of my propane refills, so this was a little disappointing, but I wrote that down myself. They don't like refilling propane that is low to the ground, but said that they would do it if you hooked it up for them. It's hard for them to bend down to refill the propane. I don't know of any other place in the area, so I was grateful to get it refilled.
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October 2023 by T L
Don't try and go to their car wash. Has been broken for months
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September 2023 by Eliana Guerrero
I went in to prepay for my gas and it didn’t fill up to the amount I paid and I went inside to ask the cashier with long blonde hair for my change and she laughed at me, this place needs better service especially for the expensive gas prices
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April 2023 by Marshall G.
I guess I m here to raise the bar. California fuel is high $$, and this isFive minutes from the freeway. Just pay the bill and go. Nice clean station , easy in and out.
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April 2023 by kristina collier
Had a flat tire and pulled over at this gas station. Myself and another person having car troubles were harassed by the cashier. Very rude and doesn't act like she's a human being. Hope she finds happiness. Have a great day to whoever reads this ?
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February 2023 by Jessica L.
Filled up with gas late at night. Pump asked if I wanted a receipt. I pressed yes, I turn them in to be reimbursed at work. The pump said see The clerk for receipt. There were two men inside but they wouldn't open the door indicating a sign saying they were closed for the next 30 minutes. This is a 24 hour station. I understand that they didn't want people in because they were vacuuming the floors but one of the attendants could have opened the door to find out what I wanted. Simply print out the receipt, I would be happy to wait outside. The phone numbers listed on the door for customer service are not working numbers. What can I say, the gas is not particularly cheep, there are 3 other stations very near by. I do not feel a need to come back here.
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September 2022 by Arsham K
High gas prices very clean bathrooms clean and organized store friendly cashiers
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April 2022 by Marco G.
Great Customer Service, Clean store and restrooms. I've seen many luxury and exotic cars use the carwash with no problem. Gas prices obviously make this location very exclusive.
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January 2022 by Erik S.
One star for being the Most Expensive Gas Station Anywhere. Head 5 miles away and save about 50c per gallon. Find a Costco and save $1 per gallon. Unlike Costco, there's never a wait for a pump at the Shell. Three stars for selling beer. Not cheap, but it's beer. Five stars for the employees and the propane refills. Surprisingly enough, their per-gallon pricing for propane is within 10c of just about any other gas station that carries it. And the employees are quick with the propane tank fills. Your overall average rating is... OK.
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December 2021 by Matt I
Expensive gas. I went through the car wash. It was ok. The vacuums were terrible. I tried two of them. No suction on both. I told the manager and he just shrugged his shoulders. No apology. Went home and used my vacuum.
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September 2021 by Michael Beal
Overpriced gas. Staff was extremely unhelpful when I was having trouble with the car wash. The car wash has long lines and simply didn’t turn on when I pulled in. Wasted 30 minutes in line before that only to turn around and waste another 30. Would’ve expected some customer service after such a frustrating thing happened but did not experience that.
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April 2021 by Joel C.
Do not go here, it cost me about $6 more to fill up my tank than any shell station in Carlsbad. Total scam.
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April 2021 by James K.
I tried to use the car wash but it malfunctioned first giving me a green light and then telling me to back up. I couldn't get it to work and just drove out in frustration. I unsuccessfully Googled for their number but it was not where it should have been as a Shell station, so then I had to find it on Yelp. When I called they immediately looking up my transaction and gave me a code so I could come another time. I'd give them 5 stars for attitude but I took off one star for a balky csutomstic car wash and another star for not making their telephone number easier to find. Even so, a customer friendly attitude is important.
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March 2021 by Mara Davis
Cleanest gas station I have ever been too! Inside and out. Friendly staff.
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March 2021 by Justin N.
$0.50 more per gallon on average than a regular gas station- do not come here (if you are desperate, the chevron about .25 miles inland is still very overpriced but about $0.20 less per gallon than this shell). Do not come here. On a side note- the staff inside is very helpful but their owner/mgt really needs to stop the price gouge, none of the actual neighbors come here