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March 2024 by Kathy Kear
Prompt service
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November 2023 by Bruski N.
I came to this Sorrento Valley location for my dreaded flu and COVID shots. I was pleasantly surprised and happy with the whole process and experience. From making the appointment to the easy-to-find and convenient location (just off Mira Mesa Blvd.). The receptionist and nurses were friendly, helpful, and caring. The whole experience took less than 15 minutes. Hopefully, there will be minimal side effects. So far, so good.
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October 2023 by Sandra M R.
SRS offers quality care. All of the people who work there are kind and helpful. I've never had an issue with getting an appt when needed.
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October 2023 by Amanda A.
Melina, Gianni and the other tech working the Lab here today could not have been MORE LOVELY! Professional and kind, they helped me clarify a paperwork issue very quickly and got me all taken care of. After going to a different location and having a bad experience that actually made me get up and leave, they gave me the information I needed and were very efficient and professional. Above and beyond they were so pleasant to deal with and took care of my needs. Thank you for your service and lovely smiles!
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September 2023 by Calvin N. H.
I've been here several times through the years. A few times over the last 12-18 months, the wife had the flu and most recently, it was my turn to be sick (September 2023). I was very happy to find out that this urgent care is open everyday, including Sunday the morning of my visit. I had been sick for a few days and was getting progressively worse. My poor wife had to put up with my coughing and tossing and turning all night, and by morning, she was "encouraging" me to go (to urgent care). Lol This urgent care is easy to find, it's a few minutes of driving after exiting from the freeway. It was not crowded at all since it was an early Sunday morning, and of course there was plenty of parking. Checking in was a breeze. I just presented my insurance card and ID, explained my problem and I was seen within 5-10 minutes. The receptionist was very nice. The nurse (Anjali) that took my vitals was nice as well. And then Dr. Chang was also great. He was very thorough and made sure to answer any questions I had. I pretty much felt better a few days later, but I feel that it's better to err on the side of caution and visit urgent care versus wait if you are feeling worse. The last thing I wanted was to develop a bad pneumonia or infection and get hospitalized. This urgent care is clean... from the waiting area to the exam room. It's nice that it is a large waiting area as well... plenty of room. My only knock is that there is not an urgent care closer to my home. Otherwise, I have always been happy with my experiences here. 3.5 / 5: Location 5 / 5: Cleanliness 5 / 5: Service 4.5 / 5: Overall (rounded up to 5)
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August 2023 by Andrea B.
Professional, kind and efficient. Very positive experience. Clean and attractive office.
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April 2023 by Paulina C.
I've been a Kaiser baby all my life, til I turned 26 lol. With the new job, my current insurance accepts Sharp and I've heard nothing but good things about the people associated with the company. The transition from the Kaiser environment to something more catered towards my budget seemed intimidating at first, and I admit, it is def confusing having to navigate such new territory, especially in terms of healthcare and billing. However, the Sharp representatives I've dealt with have generally been patient, and if not that, direct and wanting to make sure you leave without any unanswered questions. I don't really have any criticisms to say about Sharp as of now. I do appreciate how this location is clean, offers plentiful parking, and is closer to me. It also seems like 97% of the time, people do enjoy working here (some can still benefit from being a litttle more friendly though--being at the hospital is already a daunting experience on its own). Tl;dr yadda, yada: If you're thinking about joining the Sharp family, I'd say consider it!
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March 2023 by Cameron J.
Absolutely horrible. I went there in agonizing pain from fibromyalgia and dr. Golden took away my only medication that helped with the pain because I didn't mention a sedative overdose that happened a few months back when I was on waaaaay more sedatives. I was on 7.5mg mirtazapine, 16mg buprenorphine/naloxone, 2mg clonazepam, 2000mg of methocarbamol, 60mg of propranolol and 50mg of hydroxyzine a day. I was only supposed to take 1000mg of methocarbamol a day but I was in such bad pain that night i took 2000mg of it. It caused me to end up in the ICU due to aspiration pneumonia. So what did I do? I stopped taking mirtazapine completely, i reduced my buprenorphine dose to 8mg every other day and reduced my gabapentin down to 1800mg a day, pretty much stopped taking hydroxyzine all together. The rest of the meds I kept the same but I obviously learned my lesson so I never took more than 1000mg a day. So obviously I'm not taking the same meds and the same amount of sedatives. So why the fuck would I mention to her the ICU incident? I wasn't asking for an ADDITIONAL sedative. I just wanted to try switching methocarbamol for baclofen. She agrees to this, i get to the pharmacy and she cancelled all my orders of not only the baclofen but the only thing keeping me sane, the methocarbamol too! That fucking monster has left me with no pain medication at all so now I'm gonna suffer even more than I already was. She also called me and told me she no longer trusts me since i didn't bring up the ICU incident. How unprofessional and rude. She the said she now doesn't feel comfortable prescribing me any muscle relaxers and once again said she doesn't trust me. SHARP DOCTORS ARE SHIT. Every doctor I've seen is a fucking moron, liar or has a stick so far up their ass they're growing a tree out of their mouths. They won't even prescribe you damn tylenol. You'll go and just waste your money. And good luck calling and getting any help. Total waste of time. SHARP SUCKS. SHARP SUCKS SO MUCH THEY SHOULD CHANGE THEIR NAME TO SHIT. Kaiser was far better. Same with Scripps. The doctors actually care at Kaiser and Scripps. Sharp they just want you in and out as fast as possible and they won't prescribe you anything that helps. For example, I had a friend who was in withdrawal from Xanax and the Sharp doctor prescribed him propranolol. That's it. He ended up having a seizure. Fucking moron doctors. AVOID AT ALL COSTS!!
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February 2023 by Michelle S.
My primary care doctor is at the location, she's great. The office staff is rude & condescending. On multiple occasions I've witness them talking down to patients, and the elderly.Why work in a customer service job if you're. miserable wench who doesn't want to help people? An elderly driver who speaks English as a second language, came to pick up a patient, the woman "helping" him was loud, dismissive, and rude. Talking louder to someone, doesn't make them understand you more clearly, you are an idiot.
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January 2023 by Sophia C.
Stood in line for more than THIRTY minutes to make an appointment for OBGYN because 1. There was only one receptionist and 2. the receptionist had NO sense of urgency or awareness about people waiting. If the person you're helping is going to be a long time, ask them to wait because this was absolutely ridiculous. I will be avoiding coming to this location at ALL costs!
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December 2022 by Anonymous R.
Daniel Chang, DO is so sweet and nice and personable - and took care of me and did an amazing job on my medical issue. Thank you!!
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December 2022 by Hing T.
The wait is over an hour. You would think considering flu season there would be more doctors and nurses here.
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December 2022 by Mary Engelhardt
Great pharmacy excellent staff
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September 2022 by Stephen L.
Awesome. Whole family goes here.The doctors are great, the location is ideal, and the building is new and clean. Just great.
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July 2022 by Arnel D.
Unfortunately, I had to take my toddler here when he had a high fever.Fortunately, we were handled with professional Nurses and a Doctor.They helped calm my wife and I down and provided relief from our concerns.My son was checked and left with good news as well as a few superhero stickers.Thanks a million Sharp Rees-Stealy Sorrento Mesa for being open late and for taking care of my family!