Sephora offers a wide selection of fan-favorite and affordable beauty brands. The staff are frequently described as nice, sweet, friendly, personable, informative, and efficient, providing great customer service by helping customers find products and shades. Many reviewers note a very good shopping experience where the team is helpful and friendly. The store can get busy, leading to long checkout lines, and some items may not be carried or be out of stock. While the products are noted as expensive, convenient options like in-store pick-up, curbside pick-up, and same-day delivery are available. Overall, it is a store where the staff's efforts and capable management create a welcoming environment that encourages customers to return.
Feline was very sweeet, friendly and personable. She helped me pick a blusher for my skin tone. Was very informative; had perfect makeup herself and made my shopping experience very nice!
December 2024
I had a bit of a mixed bag of experiences here. I love the wide selection of products, but sometimes they’re not as well-stocked as I’d like. And the checkout line can get pretty long. My favorite location to shop is the La Jolla store by Whole Foods, or I can always order online.
May 2024
Good range of products but some of the prices are ridiculous.
