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January 2024 by Илья Лоскутников
Terrible washing, the discs were not washed, even after they washed the car, there were stains that were there
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October 2023 by Josh P.
I've been coming here for years to get a hand wash. It was $45 and about a year ago they raised the price a small amount. I was willing to pay that. I tip the workers 20% each time I'm there. Today I went there and they've raised the price to $69! This was a really dumb thing to do. I understand businesses need to make new money but this is ridiculous. People won't pay that... The car wash in Del Mar still charges $48... I'll just go there from now on..
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October 2023 by Krista
$70 later and I feel like I am leaving San Diego Car Care with a new car... everyone there is so kind, approachable, and helpful. This place is a GEM and their service is excellent. I paid Best Buy $300 and this $70 detail was WAY WAY better. George cleaned my car and he is outstanding at his job!
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October 2023 by Nile Hutchins
I brought my vehicle to be washed and waxed back on June 4, 2023. The hood had slight oxidation of a patch of about 10x15 inches. I live in Puerto Rico and was visiting and took the car there to see if they could make it look a little better but instead the cars hood looks like they took a belt sander to the hood. I was home in Puerto Rico for the last few months and when I brought the car to the car wash I spoke with Leo the manager and showed him the images attached as well as the vehicle in person. He then put me in touch with Cameron Robb the general manager who was arrogant, rude, and down right nasty. He had the nerve to tell me that my vehicle is out in the elements and told me to in a rude manner that there’s nothing he could do but that they do offer a $230 exterior polish and that’s all they could do for me. I would CAUTION EVERYONE - DO NOT TAKE YOUR CAR HERE!!! I would make it ZERO stars but that’s not an option.
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October 2023 by Kylie D.
Came here today for the first time, got the 5 star wash because my car needed a lil extra love. It doesn't even look like anything was wiped down on the interior and this is how the exterior was left. Disappointing
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September 2023 by Sam B.
Thorough in cleaning and treating the vehicle. Very attentive. They treat your vehicle with care. One of the better places to have you vehicle cleaned
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August 2023 by John S.
They face labor and weather challenges yet work hard to give you quality service.
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July 2023 by Nick C.
I've come here quite a few times and the results are always inconsistent. I've had quick washes that easily deserved double what I paid. And I've had washes where I picked up my car confused on how that was considered complete.The last 3 times I've been there I've left with streaky windows, rims that were mostly clean but still had streaks of untouched brake dust. The scented chips they throw on your floor boards covering dirt they missed. The worst part is on 3 different occasions now I've had workers berate me for not tipping to their standards. I'm hoping these are outliers as it's not like I'm tipping poorly. But also this is essentially an over priced drive through car wash with a spit shine after. I'm not going to tip you 50% on that. I hope my experience is not the norm here but I don't think I'll be going back any time soon.
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July 2023 by Eloy Ramirez
Horrible Car Care, horrible customer service , Tina I don t know if she is a supervisor Bad actitud, They don t clean floor mats and pay the max
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June 2023 by Larry R.
Expect to waitJust finished waiting an hour from arrival to departure thanks to a group of slow employees taking an extraordinary amount of time to finish drying cars. It became almost comical watching 1 of the 3 people working take the same amount of time to dry 1 car as it took the other 2 working on 3!He did the glass 3 times and even the manager was able to do one before he could finish!WARNING: Do not be in any hurry no matter how many cars ahead of you. The job was eventually well done, glad to say. At least I didn't feel like I wasted my time!!!!
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May 2023 by Lizz M.
I've been coming to this car wash with my mom since before I could drive. Today was my first disappointing experience. I made it a point to get there right at 8:30 when it opened so I could make it to an appointment in Poway at 9:30. It was 8:48 before the first car came out, two cars before mine. They then sat there for 10+ minutes. As I feared, enough to leave dried water spots (pictures). I will be back, but this experience wasn't the best and I feel I now need to run it through a quick wash to get the spots off.I could not figure out how to respond. Thanks for your quick reply Cameron. Unfortunately I work Mon-Fri 8-5 in La Jolla so I am unable to make it back.
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April 2023 by Keri B.
Amazing finally someone that cares I've gone to a lot of car washes and nobody really care about the value but these people did a fantastic job I recommend coming here excellent customer service and job
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November 2022 by Di B
Wow. So impressed with San Diego Car Care. I am getting ready to move and I had scheduled a detail which canceled at the last moment. I had no options on such short notice, so stopped by San Diego Car Carr for the first time. I selected an option for about $35. The whole process from the lady who coordinates those who work there, to Ramona the cashier, to the people who actually vacuumed and cleaned my car it was just top-notch. My car looks excellent, is super clean and they took the time to get into the crevices and everything so I start my trip fresh. Highly recommend.
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August 2022 by Nicollette Medina
I paid for my car to be cleaned inside and out, and the outcome was not great at all. I presented it to the individual before getting my keys back, and all I got were excuses. I’d instead drive further to get better results. Photos were taken right after the wash.
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July 2022 by Diana B
Wow. So impressed with San Diego Car Care. I am getting ready to move and I had scheduled a detail which canceled at the last moment. I had no options on such short notice, so stopped by San Diego Car Carr for the first time. I selected an option for about $35. The whole process from the lady who coordinates those who work there, to Ramona the cashier, to the people who actually vacuumed and cleaned my car it was just top-notch. My car looks excellent, is super clean and they took the time to get into the crevices and everything so I start my trip fresh. Highly recommend.