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February 2024 by Susannah Shores
I’ve used Sam’s Club for tires in the past and had good customer service. That was not the case at this location. I had tires installed on a Friday, didn’t drive the vehicle all weekend and then when I went to drive to work on Monday, one of the tires was completely flat. Also, they had reinstalled the hubcaps wrong so that two of them was blocking access to the valve stem on the tire.When I brought the car back in, the guy at the counter did not act apologetic. He wasn’t rude, but he did not seem to care and blamed others for the mistakes.He fixed the tire, but charged me for a new valve stem. This was about $3, which isn’t at all a big deal, but frustrating in principle since the tires weren’t installed properly by them in the first place, causing the leak. He also did not fix one of the improperly placed hubcaps even though I asked him to.Usually, I am impressed and happy with Sam’s club tire centers, but I would NOT recommend this one.
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August 2023 by Ed P.
Tire shop staff was very busy, they did see me wave through the small window and rushed in? I bought a new battery for my car they unloaded the core from my truck and were very kind. Thanks for the great staff and service! I wish they had a buzzer for other people waiting.
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August 2023 by Lina R.
I had a delivery schedule for Saturday morning between 8 am -10 am never showed up when I call the store I was placed on hold for over 33 minutes to be hung up on and called back and placed on the hold still waiting for my delivery refund somebody to talk to anything geeezz
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July 2023 by Diana O.
LET ME TELL Y'ALL ABOUT THIS RAT INFESTED PLACE!!!! Firstly they offer curbside pickup and have 8 lovely pickup spots in the front and all of which are taken by people who don't have pickup orders and get off and shop. Annoying af so you have to double park behind them and then on top of that they take FOREVER to bring ur order out like if they don't care that you're waiting. I used to work here about 5 months ago and let me tell you them rats was munching on all that produce so just be careful when you buy produce. Idk if they fixed that problem now but they nasty. So honestly they suck ever since andy and jenny left this business sucks they are so rude now.
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July 2023 by J L.
THIS PLACE NEEDS TO MITIGATE THEIR PARKING LOT. Why are so many people allowed to park in the pickup parking spots to go shop inside?! This is the 3rd time I've had to drive around the parking lot to get my pickup order because over 80% of the pickup spots are full of empty cars. I literally watched a woman take the last pickup parking spot & go shop inside with her daughter. This should not be allowed.
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June 2023 by Ariana B.
Decided to grab some food while shopping and was not worth it at all, the didn't take cash because they didn't open a till that day, and they don't tell you they are out of things until after you buy something so if you decide you no longer want the food you have to go all the way to guest service for a refund, but if you want to exchange it for something else since they don't have the product, they won't do that either. Sams club is not worth it at all! Wish I could give 0 stars...
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May 2023 by Martha Agundez
Always great service
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May 2023 by Rosa F.
I went this morning and had a very bad and unpleasant encounter with Melanie. I was scanning my groceries in self check out and ran into an issue when paying. I needed assistance and a nice lady she might've been new, couldn't help resolve issue. That was not an issue with me since she told me she was going to get some one to help her, help me. Fair enough. She went and got someone to come and help. This is where Melanie stepped in. As soon as she realized my payment method, she was so quick to mention to me she's never used that method. It struck me odd and extremely out of place. I tried not to overthink it and focus on my issue and again she found the need to tell me she didn't have answer to my question because again she's never used my payment method. At this point I realized she intentionally and deliberately made it a point to make me feel as if she's far superior than me and I felt extremely judged. I have never in my life encountered a person with such lack of empathy and respect towards the consumer. I have faith this issue will be addressed with the attention it deserves.
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February 2023 by Ron Dombroski
I find the tire center at Sam's Club to be excellent. Prices are usually very, very competitive and I have been fortunate to take advantage of the discounts for installation as well as manufacturer discounts.Staff has been friendly and scheduling works best with an appointment. Where it really is a bonus for me is keeping up with tire rotations and the convenience of shopping while they service my vehicle. During a recent rotation, I had an eye appointment at Sam's, had lunch, shopped and received my flu shot. Wish they had a barber. LOL.Thank you Sam's. They also service headlights and pricing for batteries is very competitive.
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August 2022 by Seth P.
I really like how the layout of most all Sam's Club's are, from California to Texas. One of my favorite things about Sam's Club is the café. The hotdogs are good, the salad is good, and the pizza used to be better. The deluxe has always been my favorite, but it seems that "Covid" has had an affect on the pizza also! Lol and they really need to start putting an emphasis on cleaning the tables that you sit and eat at!
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August 2022 by Nena Fernandez
great prices, I found everything I needed
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August 2022 by E O
Francisco ???
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July 2022 by Lupita M.
Is not what it just to be, customer services is bad, meat department has spoiled meat and the chicken looks grey :(, definitely the refrigeration in that place is not good, my experience was horrible, I will cancel my membership
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June 2022 by Janay H.
I don't have a Costco card but I don't need one because I am all about Sam's club. I order my stuff on the app and go to pick it up or have it delivered.
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May 2022 by Duane P.
I shop here but I'm never going get the creamer again and so much for taking it back because I dumped most of it out to see nasty chunky chunks. A waste of money as well I get inflation is happening but when this happens it's completely wrong. They say take it back but it's not the point the fact that you trusted the place and environment to do there best instead they raise prices and do there worse. I'm not sure if I'm coming to this one and this is the second item that was bad. I have went all the way home and found the $9 Mac and cheese broken. If your gonna raise prices then stop selling broken s*** especially food that's people's money being taken twice.