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October 2023 by Valery Arrieta
Put a wet floor sign instead of yelling at the costumer who just walked in.
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September 2023 by Rodriguez & Associates
Just want to say by far is my favorite Sallys the manager is helpful and on of top of the merch and she knows her product. Thank you Ana. I recommend this sallys on dennery. Will be back drove from IB.
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June 2023 by Holly S.
Good selection but the employees aren't always helpful. If they'd be more willing to help when looking for items I'd be happier coming in.
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June 2023 by juan silva
They supposed to he open at 9 its 11 and they still close ????
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April 2023 by Si C.
Came in at 5:30pm on Wednesday 4/12/2023. My fiancé and I came in for her hair dye and possibly a few other items. Unfortunately due to the absolute lack of service let alone greeting, we left the store with nothing. There were two female employees working in the store. One with large frizzy hair was too busy looking at the wall and giving us her back to greet us- this is fine, I realize expecting an acknowledgment is asking too much. We find what we are looking for after 10 minutes in the store. Only to see and hear the person who came in after us being attended to, greeted, offered assistance and overall a complete different experience than what we were offered. We asked for help and was told that "there's someone else", meaning another employee to ask, who also, at no point was ever visible. We left, we didn't purchase anything. Bummer that they are so comfortable losing business, being rude and unhelpful. Would not recommend even for the most basic beauty needs. You are better off going to literally ANY Sams Beauty Supply. Lesson learned.
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March 2021 by Em M.
Love that there's a Sally Beauty Supply near my home. So far the employees have been very helpful and always ask me if I need any assistance finding anything. They usually have in stock what I need. So far I'm really liking the Eva NYC line and all their Ardell lashes.
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March 2021 by Cynthia G.
Thank you to the amazing staff here. The ladies are always so helpful and informative. But what makes this store better than the others are Tanya and Elvira. They work so hard and always have a smile on their face. Store number 1962 has the best customer service and supplies. Thank you for all the hard work you ladies do.
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January 2021 by Christopher May
Happened to stop at this location on my way to Wal-Mart........i was a bit tired and not used to the layout of this location.........the lady that was working helped me out to find what I was looking for........was really happy to not only find my wife's color but my mother in law's color too........really nice people that work at Sally's........i will stop in again at this location.........??
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November 2020 by Martha Palafox
Very good service and helpful with hair products advice.
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October 2020 by Wilnita Johnson
Its my go to place for hair care, the staff is knowledgeable and attentive if I have questions
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May 2020 by Fernanda L.
I was there to return an item which I was not aware there was no returns at this time. A lady helped me and she said we couldn't return any stems at this time. They a lady named Claudia came all rude and very unprofessional and said that I should have see the sign at the door. There was no sign at the door!!! Not just because she is a manger doesn't mean she has to be rude and think she has power! They need to be trained to be more nicer to the customers.
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May 2020 by Jason P.
I called Sally Beauty Supply to see how operation of the store is. Do to the corona virus pandemic how it has effected. All the stores and how everything is done. So basically you call the store and tell them what you need. They will ask for your name, address, phone number, email address and what you need. Mind you supplies are limited. So I asked for some clipper made by wahls. The clerk said she has it in stock. I was like perfect I would like to purchase them. She asked for my debt card info rang me up. And she said pull up to the store call me have your ID on you. Then I will bring out the items. I don't recall if a face mask was required but it wore one anyways. Who know who has the virus now a days anyways. So curb side pick up was a breeze. I guess knowing what you want and having all the info will probably expedite the transaction faster. Just my option lol. Well I will need more supplies from here in a couple weeks. So I will be back even tho i didn't. Physically go into the store I gave the store 5 Stars. Based on the helpfulness and knowledge on making this as easy as 123.
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December 2019 by E Williams
OMG!!! I went there today to find extensions that I had been searching all over for. Claudia was extremely helpful and so very kind. She helped me find EXACTLY what I was looking for!!! I'm one happy gir!!! ??
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November 2019 by Mari Kaahn
A girls best store
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April 2019 by Bobbiebb21 B.
Bobbie I visited Sally's Beauty Supply this morning and although the representatives have always been gracious and greeted me when I entered the store, I have never received the customer service that I received today from Alex. She was welcoming,friendly, knowledgeable about the products and informative about the sales and services that are provided by SBS. I purchased more than I intended because of her knowledge about the products that she recommended to another customer that I thought would be useful to me. Keep up the good work, Alex, because your good customer service is greatly appreciated hard to find.
