-
March 2024 by Shujaadah Weldon
Whoever was scooping ice cream today at 701 pm needs a better attitude
-
March 2024 by Pao Perez
Quick service store
-
February 2024 by Maria Gonzalez
Customer since 2001 to present!!!They need more products it seemsthat is always empty!!!
-
February 2024 by Vichit Vannarath
Owen really went above and beyond in customer service, very kind and made sure that we were satisfied with the service. Going to the back just to restock the flavor we wanted.
-
February 2024 by William Crow
The checkout line can get long at times. There is an Amazon Hub Locker (Elegant) here. After reading many of the negative reviews, which seem very plausible as I am a frequent shopper. (At least once a week.) I am seeing a common thread which is very disconcerting. After the customer describes the problem they experienced clearly and with detail, they are referred to customer care. I have seen the temporary air conditioning units in use for at least a full year. I know that many corporations reduce manager bonuses when money is spent on store infrastructure, so managers are tempted to let the store facility deteriorate. This is a disservice to both the customers and employees and no doubt leads to friction in problem transactions as well as loss of customers. Everyone would prefer to shop in more hospitable conditions. It really doesn't require that a customer with melted chocolates contact customer care to (not) get the air conditioning fixed! The manager needs to step up and do the right thing, not pass the buck to the customer. You are lucky that the customer told you about it at all! For every bad review you see here, at least 10 others said nothing and just never shop here anymore. For some reason, in this topsy turvy post Covid world, not even the most basic sales and customer service training is given even to management level. Actually ALL staffers need to be trained in the basics in ongoing weekly installments. (before the store opens, traditionally on Saturday AM) Make it 30 minutes if there is no budget or attention span for a 60 minute session.But for crying out loud, fix the da@&ed air conditioning first! If it's not in the budget, convince corporate to put it in the budget. You guys are losing 10 times as much money as you are aware of. It's in corporate's best interest to staunch the bleeding! It seems in this Zendesk world the new business model is to run and hide from your customers rather than use them as the valuable resource that they are. You should feel the pulse of your customers, not try to avoid them. The complainers are trying to help you FOR FREE! I don't care what the new Amazon/Uber/FedEx business model says. Pay attention to your customers and your profits will triple! It's actually that simple. Just care (for real) and don't just say you care. Customers really aren't stupid. When your staff starts providing real customer service, it's infectious. Everyone becomes a team and has pride in their work.
-
January 2024 by Karen Gonzalez
Reason of why I'm giving 2 stars and not one is because the establishment was clean and organized. Went there around 9pm to get cough medicine because my son was sick. Cashier asked for an ID. I forgot my wallet but I was carrying cash with me so I asked my husband if he had his ID which he did. Then the cashier rudely asked if the medicine was for me or for him to which I said neither. It was for our son at home. Then he said I couldn't buy the medicine since I didn't have the ID. Fair enough so I gave the cash to my husband who had his ID on him and the cashier still gave us attitude. I wanted to just leave everything and walk away.
-
November 2023 by Kim Aldridge
Since my Very Long time Rite Aid store closed this will definitely be my New store location ?? Friendly store associates & very convenient location ‼️ I Love Rite Aid ❣️ Thank you ?
-
November 2023 by Stephanie McKinney-Overstreet
Angelica, the Cashier is super sweet and funny. They just got a new manager who was also really nice. She told me the store in our neighborhood was not closing and I was really happy about that
-
November 2023 by Ms.Sherry619
Store is ALWAYS clean and for the most part, employees are very nice. At times there's homeless people outside, but not all the time. I really don't think it's Rite aide's fault cause they DO TRY THEIR BEST to deal with the situation in a Legal way.
-
October 2023 by Tuan Nguyen
Good helpAppoiment easyProfessor
-
September 2023 by Joe Rivera C.
Pulled up at 9:15pm and store is closed, when it’s advertised to close at 10pm.
-
August 2023 by Kalena Garcia
Excellent Pharmacy and service. I never had a problem with any of the Rite Aid locations, but this one was great. Thanks
-
August 2023 by D C
Witnessed people shooting up drugs and drinking small alcohol bottles right outside while a man with a stroller was passing by. AVOID.
-
August 2023 by Mike Limo
Stopping cashierBad service
-
August 2023 by Kirsten Renee Campbell
Shame on whoever runs this Rite Aid. Your hardworking staff has been working in the heat with broken AC for many many months. Your staff is excellent and going to your store is miserable regardless of that because of the temperature. Get it together get it fixed.