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February 2024 by dan mendoza
The Rite Aid lady (Carmel Mountain Ranch store in San Diego, CA) at the register was extremely helpful and friendly, I wish I remembered her name but she was just amazing.
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February 2024 by Nora K
I went to another store in this mall where a suspicious guy followed me inside. I saw him keeping an eye on me pretending like he was checking something out then he disappeared. I walked to this mall so I was walking back home in the parking lot, but this guy popped out from the side and kept walking towards me/the same direction as I was going. I felt unsafe so I went inside this Rite Aid.The cashier greeted me very nicely, asked me if I was looking for anything specific, and also helped me with my issue when I explained him why I had to come in. I described him how the suspicious guy looked like and he even checked outside for me twice to make sure there wasn't anyone suspicious. He made a joke as well saying they have a very big security guy (I guess he was trying to help me not worry much), and was happy to let me just stick around for a while before I head out. I was able to get home safe with his help, but forgot to even get his name. If the owner ever sees this review, please recognize his great customer service skills and kindness beyond his duties. He is a tall black man and I was there around 5 p.m. on a Saturday. I even called the store after to say thank you, but the store front didn't pick up. Will revisit to shop soon.
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October 2023 by Ramtin Kouchak
They never answer the phones at the Pharmacy. Its I bad that when I was there in person I asked i lf they have stopped using their phones all together. Employee said no they answer. Not even exaggerating but I have called them on 5 different occasions with no answer.. need ti fill my prescription and yet..
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September 2023 by RonJulia Deutschendorf
I usually don't post reviews I really felt the need to say something special about My experience earlier today at this particular location I want to thank the people who helped me today. The store was well stocked and I found everything I needed and I looked forward to coming back.thank you!
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September 2023 by crazywayz77 crazywayz77
We've been coming to this location for many years. And I have to say that brandon has been so incredibly helpful and kind Thank you brandon I hope you have a great rest of your day
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September 2023 by hong chi
Great Service!! Staff is super attentive, much appreciated Rite Aid
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August 2023 by Abel Guzman
Worst rite aid ever this place should be looted till they close it pharmacy sucks never ever do they get it right they never answer the phone and can never get my medicine why is it still open
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July 2023 by Velia Juarez
Regina & Maria were TALKING there life away behind the counters while 4 people stood in the ice cream line, 1 in line waiting yo be checked out. One customer had to ask for help and they said we had to pay upfront because some people walk away without paying. I asked Regina to please approach customers standing there and she just ignore me and didn't care.Very sad to witness the lack of customer service.
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July 2023 by Jennifer Major
The store employees were very nice. I’m visiting from another state and I’m glad to see they serve ice cream here! I remember that when I was a kid. The store looked very nice and organized.
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July 2023 by Boxeromine
Price switching. Manager refused to honor shelf price. Shelves are bare on many aisles.
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June 2023 by Nancy Magana
Horrible lady still had over 30 min to close and no one in the store but would not serve us any ice cream no where on the sign or entrance does it say it closes at 9 but that’s what the lady I’m the front named gabby said. Very rude about it as well
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April 2023 by Annie B.
This place was so understocked that we were not able to find what we had gone there for. On the other hand, it was very clean.
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April 2023 by Karrie L.
Such annoying experience. I have made at a minimum of 12 requests. All I ask was to transfer all my current refills from Mira Mesa rite aid into this rite aid in Carmel mountain. The new prescriptions I have already contacted my doctor to sent to this location. Somehow they are just unable to do so and had to make me call to transfer every time I have a refill. Well I did what they told me to. However every time I make that request they would make be call back and forth for 3 times ( half an hour min wasted ) also with an attitude to me too. Why can't they have better communications between their own rite aid stores and have to make us do the communications for them?
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March 2023 by Hunter H.
the whole staff needs to be fired. 8 hours to count 20 pills? 1pm is when my prescription was called in. i get there at 8pm and i was told it will be ready in 1 hour. are u kidding me? what a ridiculous clown show. embarrassing, and it's like this every single time. unfortunately it's the only pharmacy close by for me. RITE AID PLEASE DO SOMETHING. don't you want things comfortable for your customers? RIDICULOUS!!
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March 2023 by Susan T.
Friendly staff and great pharmacy. I get my vaccines, prescriptions, and vitamins there. Have been a customer for 20+ years. Thanks guys!