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March 2024 by Jalysa D.
I'm literally having a beautiful Sunday. Wanted to stop by to grab some of the best ice cream... waiting in line for a good 7 mins at the ice cream bar. I literally watched this women disperse 6 ice creams to 3 different couples before having a coworker ring them out. She seen me asked my flavor then proceeded to try to make me pay for it prior to her scooping my ice cream. I'm all for protocol, but if that was the case, make sure that's it's implemented with every customer and not just the black ones. She really put a bad taste in my mouth. Like damn I wasn't under the impression that Terra Santa is prejudiced?? All over ice cream wow. When I asked her co worker her name she seemed combative like "huh I heard my name" well yes ofcourse I would love to mention you when writing a review on my experience. Her coworker tried to make up for it but from her response you can tell Claudia does this often. I hope it gets better, grabbing some wonderful thrifty ice cream on a Sunday should be hassle free
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January 2024 by Esther Rodriguez Guzman
Great neighborhood Rite Aid with friendly staff! A pharmacy that provides flu and covid shots is convenient. Pharmacists are very helpful! Finally, good prices and discounts on household items and gardening stuff. Rewards program sends me coupons I can use!
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December 2023 by Nathan O'Donnell O.
messy, disorganized aisles; confusing selection; ice cream section closed; smelly customers; I was stopped from buying children's DayQuil for my sick 7 year-old sister due to the fact that I am 18 and not 21. Merry Christmas!
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December 2023 by Barbara Munson
Excellent pharmacy staff and other associates.
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November 2023 by Michael Frederick
Worst pharmacy ever. They don’t take walk ins for Flu shot, so I made an appointment and showed up early to check in. Waited 10 minutes past my time slot and nothing, so I left.Go elsewhere if you want to actually be treated like a paying customer.
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September 2023 by MaryAnn Thomson
TIERRASANTA RITE AID~ CLEAN, HELPFUL, KIND. NOW OFFERS MAILED OR DELIVERED PHARMACY MEDICATIONS. ZIPPY QUICK. ACCURATE, KIND DELIVERY YOUNG MAN. GREAT SERVICE AFTER SURGERY. PLEASE KEEP THESE OPTIONS AS I WILL NEED THEM IN THE FUTURE. THANK YOU.
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September 2023 by Edeena
The sales associates were rude as hell.We waited at the cashier table for assistance and we weren’t helped at all! Just IGNORED. If you don’t like your job just quit it and be unemployed.
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July 2023 by Lee E.
Rite Aid is National known for Convenience, great selection, quality. awesome prices and deals. Sometimes service. I just want to point out the Tierrasanta Rite Aid bath 100 out 100. Everyone is friendly and Super Helpful. The Tierrasanta's super power is one cashier in particular... KAREN! She the nicest, truly caring, cool smart, and all around Best cashier of ANY Rite Aid I've ever shop at ( and seeing for work I'm all over the country, I shop at a lot of Rite Aids) Karen goes out of way to make sure your well taken care of. She pointed out today (reason for my review) I had 30 dollars in store credits and if I didn't use them soon they be gone. If Karen didn't let me know, that's exactly what would have happened. Rite Aid needs to clone Karen or better yet let Karen teach a course in customer service, because when it comes to that? KAREN's number ONE!!
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July 2023 by Joan Farrell
Ridiculous prices!Low inventory on cough and cold meds! A bottle small bottle of their brand cough syrup was $16 on sale!!!
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May 2023 by Stacey M.
Friendly staff! I came in for a Tetanus shot at the pharmacy and the process was quick and easy! I checked in at the drop off desk and the woman was very helpful! I was in and out in 20 minutes and felt well taken care of!
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April 2023 by Janelle S.
Audrey, there is not much else to discuss. Your pharmacy failed me in getting my RX to start my healing process. Pharmacies are here to help, not hinder the healing process. The instructions on my RX was to take 2 pills ASAP! And I didn't get my RX until the next day. There is no explanation for that other than neglect on your pharmacy and the employees.
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April 2023 by Jane S
Worst pharmacy ever!2nd time in 2 months where they did not have my RX ready and did not have the courtesy to call me to say they can't fill it.When I called to check on my RX today, the pharmacist told me "I found it, it'll be ready in 30 mins". This is 6 hours after the Endodontist sent the RX request in. So I show up, an hour later (it’s after 8pm, pharmacy closes at 9pm) and they don't have the RX inventory.Why didn’t they call me or the Doctor when they got the RX and could not fill it?I could have gone elsewhere to get my antibiotic. Such a waste of time. And horrible customer service!
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April 2023 by Frank Gladden
Very friendly store and clean. The pharmacy staff is great and where I get my covid booster shots.
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January 2023 by Rickey Groover
I "Rickey Groover" just not too long ago began to feel that this was a decently splendid enviornment to have been employed in though I found I made reckless errors every now and then back in 2007 when I wasn't interested in California but now I miss it.
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December 2022 by a k.
Scarily incompetent pharmacy staff. Unaware of where products are kept in the store (medications specifically), unable to provide accurate inventory or order status and incapable of finding rxs or transferring scripts. Do not fill here!