About RH San Diego | The Gallery at University Town Center
RH San Diego | The Gallery at University Town Center offers a unique shopping experience that feels more like home than a store. The architecturally inspiring design galleries feature artistic installations of furniture, lighting, textiles, and décor, emphasizing balance, symmetry, and perfect proportions. Customers have praised the knowledgeable and patient in-store representatives, highlighting their exceptional service. The installation team is noted for their professionalism, careful handling of products, and thorough cleanup. Many customers express satisfaction with the quality of RH products, such as teak patio sets and the Cloud sofa, which have proven to be durable and stylish. While some items may have longer delivery times, the wait is often deemed worthwhile. Customers also appreciate the personalized service, with staff going above and beyond to assist, including providing samples and following up on orders. RH has been recognized for its outstanding customer service, especially when compared to other luxury furniture retailers. Overall, RH San Diego stands out for its beautiful products and commitment to ensuring a seamless shopping experience.
This is one of the last stores with honest good customer service! Every single person I have worked with at this store was amazing. I have not met the manager of this particular store in Lajolla. Im sure the great happy atmosphere starts at the top. Keep up the good work.
May 2023
Just got off a call with someone named Bobby who was incredibly helpful. He went above and beyond to even send me samples which I'm hoping to receive in the next couple of days. Excellent service and very personable.
April 2023
Great inspirational design and quality of furniture, friendly and knowledgeable staff, but cost is very expensive.
