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November 2023 by Bernando
Great Folk to work with. Let me know every day how far along on my car they came. The COLOR MATCH IS PRICELESS.. My Insurance company recommend.. Gerber Collision & Glass..They get the Job done Right.. I hope I never Need them Again’ but if I Do? My Car will go to them. They Are professional people doing Car’s Trucks Right.
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November 2023 by Marilyn O.
Gerber collision was recommended to me by my insurance company. They did an efficient job with replacing my driver side mirror. Good value for the money
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October 2023 by Booger7444
Dealing with an auto body shop can be stressful because people worry about being taken advantage of or having problems. But my experience with Gerber Collision was surprisingly good. From the first phone call to schedule an appointment to dropping off and picking up my car, everything was easy. The staff was friendly and made me feel welcome. Their customer service was awe-inspiring. They even told me about loose bolts from a previous job on my car that could have caused an accident with my wife and new baby. I'm so grateful to them for being so careful and caring for my vehicle. Thank you so much!Services: Painting
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September 2023 by Pedro A.
Dealing with an auto body shop can be stressful because people worry about being taken advantage of or having problems. But my experience with Gerber Collision was surprisingly good. From the first phone call to schedule an appointment to dropping off and picking up my car, everything was easy. The staff was friendly and made me feel welcome. Their customer service was awe-inspiring. They even told me about loose bolts from a previous job on my car that could have caused an accident with my wife and new baby. I'm so grateful to them for being so careful and caring for my vehicle. Thank you so much!
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September 2023 by Sara Guzman
As anyone knows, being involved in a car accident and having to deal with insurance and repairs is a huge inconvenience.After taking my car in for an initial estimate, I saw how personable and easy they were to work with. Louie and Alexis were especially friendly and helpful with dealing with the insurance company and the adjusters. They were able to get my car fixed promptly and kept me looped in every step of the way!My car looks good as new and I couldn't be happier with the overall experience.
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September 2023 by Sara G.
As anyone knows, being involved in a car accident and having to deal with insurance and repairs is a huge inconvenience. After taking my car in for an initial estimate, I saw how personable and easy they were to work with. Louie and Alexis were especially friendly and helpful with dealing with the insurance company and the adjusters. They were able to get my car fixed promptly and kept me looped in every step of the way!My car looks good as new and I couldn't be happier with the overall experience.
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August 2023 by Gregory Papadin
Had a stone roof tile fall on my car, damaging it extensively. Took it here through progressive, they took care of all the cosmetic issues and functional issues amazingly well, and relatively quickly. Service was great too. It's been 2 months since the repair and the car still looks great.Services: Painting
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August 2023 by Neiser D.
I went to Gerber Collision & Glass to get my 2010 Acura TSX repaired due to a hit-and-run accident. This place has excellent customer service and is very honest. They gave me an up-to-date repair estimate so I would know what stage of repair my car is in. They fix my car fast and it came out beautiful, the paint matches perfectly as if nothing happened. Louie the General Manager help me out a lot and made me feel relaxed throughout the process of the repair. I highly recommend this body shop to anyone that is in need of auto body repair.
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July 2023 by Franccesco Freire
Place was Profesional and quickTheir automated system gives you live updates on progress of your vehicle repairAll of the interactive staff was Profesional and kind.Heard the front desk lady have an awful phone interaction with a disgruntled costumer and she de-escalated the situation extremely quickly and efficientlyMargarito; one of the estimators was quick and knowledgeable about his tasks, proficient and diligent about getting the paperwork and estimates to the insurance company.They communicated well with the insurance company and with the rental company.Their estimates were not only accurate but fair when considering parts, time, and labor.The repairs were flawless, you couldn't even tell anything had happened to the vehicle and half the front was missing.They even cleaned and detailed the vehicle before returning it.Highly recommend as a PROFESIONAL collision repair center.If you want it done right, come here.
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June 2023 by Zack Miller
Exceptional service on my truck meaning the job was done great in regard to replacing my leaf springs, Eric was great and communicated everything very well!
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June 2023 by Gricelda Meza
Gerber Collision was one of the options my insurance gave me to repair my car front bumper. I decided to bring it here after looking in to their 5 start reviews. Sadly, my car bumper is detached after the 3th day of me driving it. I guess this time the person responsible for verifying and inspecting completed work was not having a good day. I understand people make mistakes and hope Gerber Collision will provide me with a rental since my insurance provided this the 1st time I left my car. Not happy.,…Services: Painting
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May 2023 by Martin N
Ruby and the team at Gerber were professional, kind, and straightforward about costs and timeline. Very happy with the work they did. Highly recommend!
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May 2023 by Luzvisa W.
I took my car to Gerber Collision & Glass for I damaged the doors on my passenger side for driving a little too close to the driveway wall .That incident causes dents in the middle of the two passenger doors , then l found out doors can't be open . The first time that happened to me and l called my car insurance this Gerber auto shopwas recommended , The shop were full of nice and very friendly people and polite too , I spoke to Raul and ask him to if he can have fix it right away because I don't want to spend money on car rentals and he promised he will do his best and guess what he did , I'm so satisfied with how my car looked after being fixed . Thank You Raul and other officemates ,so folks if you will have incidents like I diddon't hesitate to take your car Gerber Collision and Glass shop is the place!
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May 2023 by Paula S.
Ruby is a customer service rockstar. She took care of me and my Lexus. Kept me informed and my car looks amazing!
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May 2023 by Denise Larkins
The work completed was done before it was promised...I'm giving them a 2 due to they made me pay $86 over my deductible. I've called and was told the representative was new but would work on my request that day. We'll it's been over a week so I called this morning and told they don't issue checks there must go to Corporate. I asked for a supervisor. Per the representative he in a meeting. 5 hours no call. Called again and was placed on hold for 5 minutes. After the 5 minutes phone went to voicemail. Horrible customer service.
