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December 2023 by Melina Rissone
Great Customer Service. I like coming here for all my mailing and printing needs. The staff always makes cost effective suggestions and helped me out with printing jobs last minute! Very prompt, friendly and fast!
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December 2023 by Bryan Caripolti
Came in to ship some stuff back home, I met the owner, he was quick and efficient and gave the best rates! Highly recommend! Thanks Karl
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December 2023 by Mike Hazlett
This place is legit! The staff was friendly and helped me ship some Christmas gifts in Pittsburgh. Never going to the post office again based on convenience alone.
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December 2023 by Nate Brandt
Stopped by to do some drop offs for a couple carriers and was surprised to find out I can do it all here. Staff is friendly, fast and I was in and out in just a few minutes.
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November 2023 by Kaleena B.
These days, I tend to use this location for package drop offs. The staff is friendly and they've got shipping stock for when needed. I like not having to go to the post office, but I do pay for my shipping costs online because I do think it's a little higher here.I've sent faxes and had items printed in a pinch. The price for these services in particular is a bit high but the convenience of it being in the neighborhood and not needing to invest in a fax/printer myself is worth it to me.
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November 2023 by Debra Carolyn T.
I needed to ship something quickly for Poshmark. I was struggling to find a place around my timelines (work downtown and live up north). They were accessible, clean, and stocked. The front office lady was hilarious and kind. She told me that she was eating a jolly rancher bc she had just eaten fish and didn't want to blow people away. lol. They were prompt and polite I'll go back
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September 2023 by Jeffrey C.
Karl is so helpful and friendly. He goes out of his way to make sure your packages go out the right way. Great service!
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August 2023 by Valerie S.
I needed to renew my passport and had been putting it off. I called to see if they could help and was told yes they can help with the entire process if I just bring in my old passport book. I finally stopped in and Renata (sorry not sure of spelling) was SO kind and helpful. Walked me through every step and made the process way less painful than it sounded. Highly recommend this store for mailing needs and or passport renewal.
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August 2023 by Ali A.
Wish they opened up till late because they are the best I can drop off my shipments and not worry about a thing
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August 2023 by Alyssa V.
This location is nice and the people inside have always been very friendly. Today however, I did not like that I wasn't told about a charge beforehand. They don't have QR code scanning capabilities for labels, so you have to email them your shipping label for them to then print for you. This is fine however it will cost you $2.22. It's not a lot but being told beforehand would have been nice because I could have printed a label elsewhere for free. Only came here to save some time. She printed my label and then told me the charge was "printing" after.
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July 2023 by David Betcher
I came in a few times while I was on a trip and they were friendly and helpful every time. I shipped a package home and briefly stored my luggage before heading to the airport.
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June 2023 by Katherine Meneses
AMAZING experience! The owner went above and beyond to print our wedding invitations the perfect way! he made sure it was high quality and did the necessary modifications to make it happen. Quickly replied to all of our emails and concerns. I recommend this place 100%. Service 20/10
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June 2023 by Ryan O.
The new owner, Karl, and his team are absolutely outstanding in all areas. In today's world where customer service is sub par most places you go, this group of individuals provide the utmost care and service to all customers who walk through their door. This is my go to place now for all my packaging, signature guarantee, faxing, printing, and PO Box needs. 5 stars!!!!!
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May 2023 by juan de la torre
I called in to get pricing on a po box and the person on the line was pretty rude. She said she was too busy to help out with pricing. So why would you answer the phone to begin. Horrible service
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April 2023 by D Davis
Karl, the new owner of Postal Annex in Banker’s Hill has earned my trust! He has a “can do” attitude. He’s professional and diligent and gets the job done. He made my large mailing project “stress-free,” and I was very thankful for that. Yes, the boxes arrived. I can’t say enough good things about Karl and his staff!