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October 2023 by Suzanne B.
This company is completely unprofessional. I contacted them for a quote to ship a fine art painting and I was quoted around $850. Upon requesting a cheaper service, I was able to get a quote for about $500. AFTER I sent this information to my buyer, the owner contacted me to let me know they do not ship artwork. Seriously, train you employees. This took time, energy, and art buyer is now confused and angry about the fake quote as well. So if you have art to ship - don't bother taking it here. They don't ship artwork. And they apparently won't tell you that before wasting your time.
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October 2023 by KENNETH SCHAUER
I took my friend here, who is a disabled veteran, and the young lady behind the counter was kind and accommodating, since he couldn't get out of the car! Also didn't mind that it went past after hours!Great attitude and customer service!I bought some interesting and funny birthday cards.Thank you for what you do?
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September 2023 by Kimberly G.
Great service from the personnel at Postal Annex #16 on West Point Loma Blvd, San Diego. Will use them again!
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September 2023 by Jessica Lawler
We love this Postal Annex!!! We've been going to this location for years and loved it so much that we decided to use them for our business mailbox. Their team is very friendly and helpful.
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August 2023 by Lonnie Hudson
Great people. Super nice people and they do a great job!
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August 2023 by Brandi Stepp
I stopped in to return some Amazon purchases, knowing absolutely nothing about the process. Not only were the ladies able to help me, they pretty much did everything for me... at no charge.The ladies at this establishment are EXPERTS at customer service!
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July 2023 by Peter B.
This Postal Annex is amazing. I've been to a few and this one totally out classes all of them. Although I don't live around here I try to come by whenever I can. I just know that all my mail services will be completed in a timely manner and complete Trust. I've been to other places where they've messed up my mailing causing a total nightmare. It seems like they train all their staff here very well because everyone here knows what they're doing and is very courteous. They have always come through for me and recently I decided not to go elsewhere and save myself the headache. I've gotten passports done here, packages shipped and delivered, and even notary signings. All without hassle which makes the whole experience really Pleasant. Great service, fair pricing, and peace of mind is what you'll find here. I am very grateful to have this type of experience because as a small business owner I need to make sure that all my mailing needs are met. If you are like me please come by here and you will surely leave happy
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June 2023 by Gabriel
Live scan # Thanks for the awesome fast Service Tyler !
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May 2023 by Angelica G.
Amazing customer service. I am very grateful and happy that I have stopped by here. They did a great job. I am thrilled with the service that was received. They are incredibly professional and have gone the extra mile by delivering outstanding service. I highly recommend visiting the employees here who are not lazy like UPS or Postal+ in the area.
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March 2023 by Dave H.
I can't explain enough how awesomely awesome the service was this morning for my Passport Renewal 3/13/23 at 11:20 am! I think her name was Rebecca and I apologize if I'm mistaken!!! But she was amazing! I was thinking this would take a long time like when I did it at the post office years ago, where it took hours! I was literally in and out in like 15 minutes! Absolutely incredible incredible top shelf service! If your passport is expiring like mine that's the place to get it done!!!!
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January 2023 by Kathryn Wells
The folks here are super friendly and so far they’re never too busy to say hello when I show up. I appreciate that when I show up they know my name and know my mailbox number. It’s rare these days that you get that level of service.
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January 2023 by Leanne L.
I don't usually write reviews but I had such a pleasant experience renewing my passport here on 01/06/23 . I was in and out in what felt like 10-15 minutes. I wish I knew that they handle passport services a long time ago. It 100% beats going to the post office, since I rarely have had a friendly experience there. Both employees were friendly, kind and helpful. Thank you!
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October 2022 by Judith T.
I've made 3 trips to the Postal Annex at 3960 W Point Loma Blvd this past week. Each time was I treated by their friendly staff, in a timely manner. One day I needed a paper notarized, then another day mailed packages, and finally another day brought in a huge stack of papers to be shredded. Highly recommend using their services at the Pt. Loma Blvd. Postal Annex.
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October 2022 by Victoria L.
The staff there is always friendly, always helpful and always smiling!!!! They are the standard of great customer service.
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