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“The staff at this post office is extremely friendly and helpful. The nice woman (I wish I knew her name) working there even helped me save money on postage by using an alternate box for shipping. Very happy!!”
“The staff here have been so helpful, and the location so convenient, for me for many years, it's time to put up a review! Today I asked a lot of them, mailing 10+ bulky holiday packages that also needed packaging upgrades and a lot of patience. They were nice, efficient & organized in taking care of all of it! A neighborhood gem who will help you with all your mailing needs.”
“I attend this post office, first choice.
The staff is very nice and patient with all your questions.
They always smile and ask how you are doing..
I appreciate them.”
“I’m convinced this is the nation’s best post office. Everyone that works here is an absolute delight. I’ve had cases opened on packages that I’ve gone missing and each person has followed them and followed up with the upmost care. Even the customers catch on to the Bermuda triangle of kindness that this place exudes and are often seen holding open doors, letting people go ahead of them and talking in line. going here makes my day most of the time and luckily I’m here a lot. ”
“Dont know why this PO has such a bad rating, its by FAR the happiest, friendliest, and most helpful PO i've ever been to, and I've lived in 6 cities all over the states and run a shipping company, so I've been to quite a few. Truly a great experience, for..you know, the post office.”
“Wasn’t very happy for the long line but MARLON definitely made up for it with his EXCEPTIONAL customer service!!!!! Thank you MARLON for making my granddaughters first time at the post office a great experience!!!”
8:30AM - 5PM
4833 Santa Monica Ave, San Diego
Post Offices
“Visits to the post office used to stress em out, but this post office is lovely. The front desk is friendly and helpful and I feel they have gone above and beyond, whenever they can.”
“Delivered a live unload to this post office facility ..... Took a little over 1 hour ..... Take exit 21 Carmel Mountain Rd from the I-15 then make a left on Conference Way until you see the gaurd shack .....”
“There are the most wonderful people work here: always friendly, efficient, polite, and sweet. All of the employees are very professional, and yet very personable. I love coming to this post office. People are what makes the business great, and you guys are doing incredible job, especially during holiday craziness! I have no idea how you guys can stay on track with this kind of work overload, but you manage effortlessly. Much respect to you guys!”
“Xynthia (sp?) (pronounced like Cynthia) was a great help and really boosted my mod the day I dropped by to mail a letter. She had a great attitude, asked about my day, joked with me, and was cheerful and smiling. I would always come to this location if I lived in San Diego.”
“The staff was very kind! I went in today for a passport renewal as a walk-in. They assisted me through the process and were very patient. Although I didn't catch their names, there were two incredibly kind ladies and a super kind man who helped me with buying shipping supplies and explaining the expenses. I was nervous walking in assuming a bad experience but I completely overestimated the place :) Thank you.”
“This is a great post office! I have been coming here for a year and will continue to come here. I make frequent visits and the service is great, workers are very kind. Line gets busy depending on the time but it’s never too long of a wait.”
“I love this post office! I never had any problems with this post office. I always come here to ship out my orders for my small business. Everyone there is kind and helpful!?”
“I ALMOST got scammed long story short dropped a order off at this location around 2:30ish pm and paid for overnight for a customer. Did some extra digging because something in my gut said double check their info and I did turns out they like to scam small businesses sadly. I was in El Cajon when I realized this information at 3pmish so my husband drove us back to the location. Same lady who helped me the first time recognized me and I explained to her what happened she retrieved my package and reimbursed us our money back. Personally best experience I've ever had at a Usps location.”
“The PO building is old, dark, small and falling apart. It really needs to be torn down and rebuilt. HOWEVER, the counter staff are invariably kind and helpful. Don't believe any negative reviews about the staff at this PO-- they are the best. They get all sorts there, and they have to deal with odd, rude, not-so-bright and demanding people, but I have never seen them be anything other than kind and professional. It can get busy there at times, but it is almost always much quicker than other nearby POs, and the staff are so nice that it's not really a bother.”
“I thank you from the bottom of my heart.
I have been waiting for a suitcase from Germany for a long time, and it falls on the weekend and falls on Monday, which is the Martin Luther King holiday. According to the Internet, the package has arrived at the post office, but it will not be delivered until the next day. But because I have to take the flight back to my country the next day, I specially go. On one trip, the postmen passing by enthusiastically asked me what kind of help I needed. After looking around for no goods, they said they would pay special attention to me. I received the package more than an hour later. I just happened to see the postman appearing in the sun. I think they are all angels”
7:30AM - 5PM
16767 Bernardo Center Dr Ste L1, San Diego
Post Offices
“I have no clue why some reviewers so negative about staff. They’re nicest people here, considering they stand on their feet the whole shift. It’s a post office, not a church. I live in this area for a year and always getting 100% excellent customer service including answering my stupid questions. Be kind and respectful, you’ll receive same back.”
“KEVIN ROCKS - best USPS in PL and better than OB - the employees here are sweet and kind. I feel for them because people get in line and wait 2 secs too long and start huffing and puffin. Others don't know what they are doing and take it out on the workers. WE appreciate you CANON USPS - keep up the good work”
“The best way to receive mail and online shopping packages. Tip: You have to go in person, they have so many costumers that they don't answer the phone often.”
“Very agile and fast procedures as long as you bring an appointment. It is highly recommended to go with an appointment. You do not need to arrive more than 5 minutes early.”
8:30AM - 5PM
4740 Mission Gorge Pl, San Diego
Post Offices
“I had the best experience at Grantville post office in San Diego, CA. My package had the 5 digits wrong on the order and it was coming from Canada.So an international package. I called Canada postal service to see if a correction could be made. I also got a hold of the company to let them know the 5 digits were incorrect. They tried to intervene but of no avail. 1800 USPS gave me some great info on how to go about to retrieve this package. Once I knew the package said “out for delivery”, that was my cue to go down to the Grantville post office and the manager then looked all over the facility and made workers aware of this package having the wrong 5 digits. Low and behold the pack was there and in the pacel bag of my carrier, since he was familiar with my name and correct address.I am very grateful to all who went out of their way to get this package to me.”
“First time visiting! Went on a busy Monday morning around 930am. I had 30 envelopes that I had to mail out for Father’s Day. I waited in a line for less than 5minutes. The postal agent took good care of each envelope printing out stamps for each one. My experience overall was good. I highly recommend this location.”
8:30AM - 3PM
45482 Elrod Ave Ste 3, San Diego
Post Offices
“Like most Military bases this base has a Post Office (staffed by civilians but mostly military personal) and is only accessible to those who have base privileges. No need to give it 1 star because you can’t access it. The staff is very kind and professional. I like to go to this location because it is clean, good parking and even when busy they move the line along quickly.”
“(Translated by Google) Excellent place, everything well ordered and very safe to receive your parcel, they are always on the lookout for everything and you will find everything to make your shipment.By far the best place to receive and send your packages, I recommend it 100% very professional place.(Original)Excelente lugar, todo bien ordenado y muy seguro para recibir tu paquetería, siempre están la pendiente de todo y encuentras de todo para hacer tu envió.Por lejos el mejor lugar para recibir y enviar tus paquetes, lo recomiendo 100% lugar muy profesional.”
“I went few times because I lost the key from my mailbox. every time I went I noticed that the employees treated people with respect. I saw people already go with attitude or do not arrive with everything that is needed to send their packages and they want them to solve it there. I had a good experience and they helped me throughout the process, I expected it to take 1 to 2 weeks and they did it in 3 days. Thank you”
“I was shipping a package from NC to California and it experienced some delays along the way. I was worried it would not arrive in time (it was a time sensitive package) so I submitted a USPS help request, honestly not expecting too much. The very next day, on a Saturday, I received a detailed voicemail from Antonio about the status of my package and that he would look into it and keep updating me on it. The following few days, he left me two more voicemails letting me know the package had arrived at the local post office, and then finally that it was delivered. Shoutout to Antonio for seriously going above and beyond - idk if you’ll ever see this, but I appreciate you ??”
10:30AM - 5PM
2600 Camino Del Rio N, San Diego
Post Offices
“The staff were extremely helpful! Despite being busy with other customers, they assisted me in finding my package. Earlier this week I dropped off a package (containing my wedding dress to return it after noticing stitching imperfections). The return slip stated it was for UPS and I mistakenly dropped it off here at this USPS. A staff member really took his time to listen to my request and found my package. I am so thankful!! Thank you very much!! <3”
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“I came from New York City to help my son and his fiancé get their passport. They didn’t have an appointment and we happened to walk in to this post office for help. The clerk David was so very helpful and patient with them as this was their first time getting the passport. He made the process very easy and painless. Thank you David for your help. Wish more clerks were this nice.”