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January 2024 by Vik Gulati
Pnc costumer for 30 years. Went to use the atm and in the middle of the transaction it errored. Great.
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December 2023 by Billy B.
They should change the name to old school bank.Pros: have an actual building for this bank in my neighborhood.Cons: Operating like it's the 80's. I paid hundreds of thousands of dollars online, but now I want the final payment amount and they can't tell me. I had to actually go into a bank, have them request it from the same people I called, they then faxed (yes, FAX) to the bank teller who then handed it to me. Oh, but NO you can't make a payment to them in person or on the phone or online. I had to mail a cashiers check, no not my check but go into another bank and get a cashiers check and put in the mail to a PO box. It's now been 9 days and they still haven't cashed it. I can only imagine Stephen Root sitting in the basement opening one check at a time. Meanwhile, it's now past the due date for my $186 payment to be applied, so they'll likely charge me a late fee. F'n scam. I'll never use this bank for anything EVER again.
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November 2023 by Storch Pictures
They don't have cash. Assistance rude. Charge 2%for cashout
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September 2023 by Jan J.
Great bank and very welcoming! Happy to bank here
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September 2023 by Ariel Guieb
Have been using the bank ever since it evolved from Bankers (Early 1980s) to Sovereign Bank, Santander to PNC. No issues here. Thank you.
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August 2023 by Melissa
Don't have enough cash in hand to cash a $2000 check drawn on their bank, plus they wanna charge 2% on this check which is drawn on their bank. That's not the kind of stable bank I want to do business with. No thanks!
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May 2023 by Suzie M.
They made a huge mistake with my credit card. Two trips to their branch to rectify their mistake ! Had to go to Chase also and was told PNC screwed up .
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May 2023 by Gus El khoury
Lovely Nicole helped me with a lot of patience and a smile on her face just before closing on Tuesday!Great customer service and good impression for my first visit to PNC bank
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May 2023 by k shah
Not trust worthy bank I think this bank acct opening experience was worse . Assistant manager is very rude and not able to trust her. Not worth to bank here , nothing but u will get hassel. Assistant manager do not respond nicely. Bad first experience with pnc. Not worth it.
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March 2023 by SA -yo
Have been banking with them since 2015. I have had no issues. Had a car loan. Staff are always friendly and super helpful. I do international wire transfers often. Very happy with this bank.
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January 2023 by Ernie Pulido
Wouldn’t cash there own checks for 5Grand.
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January 2023 by Jeff L.
Would not use any PNC bank branch or product. They are no good, offer you things they can't close on
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December 2022 by Elizabeth Torres
The customer service at PNC is atrocious. Just trying to replace a debt card turned into a debacle of monstrous proportions. They took over BBVA which was great to me and whomPNC employees have raked over the coals or I would not be banking here.
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November 2022 by Heather Lynn
Do not join PNC bank. Their fraud protection and dispute process is a joke. It's the worst that I've experienced by far. I had identity theft happen and filed all the reports that I was told to file. I've disputed this with other credit accounts as well as PNC, and PNC is the only one that won't refund the fraudulent funds. I'm going to close my account after the period of time for the fraud investigation to resolve passes.
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November 2022 by Dana B.
Went to PNC in Mira Mesa with all documentation as POA for my sister on our parent's account. No one could help me and said the person that was in charge of what I was asking, was not in and would call me.... 1 week later and still no call!!! Turns out, there was a discrepancy on the account but no one could tell me?!!