Petco is a well-regarded health and wellness company dedicated to enhancing the lives of pets and their owners. Located at 11160 Rancho Carmel Dr in San Diego, it offers a wide selection of brand-name nutrition products and supplies for various pets, including dogs, cats, birds, small pets, fish, and reptiles. Customers appreciate the store's layout and the extensive range of choices available, although some note that it can be understaffed at times. The staff at Petco generally receive high praise for their helpfulness and professionalism. One associate, in particular, was highlighted for her efficiency and friendliness during a checkout experience. However, some customers expressed concerns about specific animal care, particularly regarding fish conditions in the store. Petco provides additional services like full-service grooming, veterinary services, Vetco Vaccination Clinics, pet adoption, and positive training classes. The store also has a customer-friendly return policy for pet food items, which adds to the shopping experience. Overall, Petco is seen as a reliable destination for pet needs, with opportunities for savings through online shopping and in-store pickup.
My local Pet Coach does not carry the wider variety of supplies that this store does, and I am always very well treated and helped by staff, plus, being able to find what I need! Thanks
May 2025
Other than appearing to be understaffed, it is an excellent store. Lots of choices and nicely laid out. I purchased some different cat food items and at checkout I was informed that if my cat wouldn't eat any of them i could return them and get my money back. Nice benefit of shopping there.
August 2024
They have everything including fish and their accessories
