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March 2024 by Josh Sugar
Had a wonderful experience here with Craig! Welcoming, quiet environment, and lots of options. Would absolutely come back.
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February 2024 by Fatema Omar
My husband and I stopped by this location to look at a replacement for our mattress. Honestly, we toured a couple of places and left every one unsure of what we wanted to buy. This was our last stop, and we ended up purchasing a new one from Craig Levitt - he was so helpful and made the process very easy. We are so glad we stopped at Ortho Mattress and made an informative decision with Craig’s help - it took months of research but he very quickly helped us choose the perfect one! Craig is truly second to none and we will make sure to refer all our friends and relatives to Ortho Mattress.
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February 2024 by Eric W.
We recently purchased a mattress and pillows at Ortho Mattress. We had a great experience and can highly recommend this store. This is the second purchase we have made and once again received great service for a great product.
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February 2024 by David Zodrow
No pressure sales, best value for the quality mattress you're looking for. Service was excellent, shoutout to Craig! Other mattress stores just want to make a sale and will slander other stores without the proper knowledge just to convince you. Ortho trusts in their quality and let's their mattresses do all the talking. Highly recommend visiting this store first.
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January 2024 by Saloni Khilnani
A wonderful place for mattresses and pillows.It's not just about the variety of mattresses available but the right kind of advice provided by Craig (the manager). He'll understand your need (and health issues if any) and will give you the best advice accordingly."Not pushy to buy anything"
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October 2022 by Oriana Jimenez
Jamie was super helpful and knowledgeable of all things mattress. He has a great selection of mattresses to choose from. I truly enjoyed the experience and would recommend this place to anyone! ?
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March 2022 by Baba C.
Jose is the worst salesperson. Doesn't show all options. Doesn't explain different types of mattresses. Just looks to sell most expensive mattress he can without concern with which one is right for you.
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February 2022 by Lisa O.
My husband and I went to Ortho mattress on Mira Mar road Sunday 2/20/22. We were met at the door by a very professional and friendly salesman Jose G. We was very passionate and educated about the quality of his mattress's and the history of the makers of the mattress. I truly fell in love with one mattress and the adjustable base. Based on my experience with Jose G and the quality of the mattress I sincerely 100% wanted to give him my business. However the cost was more than we wanted to spend. Had money been no object I would have purchased especially from such a quality salesman! I was throughly impressed.
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December 2021 by Shireen G.
I went in looking for a mattress because of my lower back pain, and Jose was extremely helpful in the process! He asked me about specifics of the pain and tried to understand my injury so he could better guide me in choosing a mattress that was right for me! He helped my family as well and we had an amazing experience and learned a lot about what we will need (mattress-wise) in the future! Overall a great experience because of Jose, and we'll be back soon for an adjustable bed frame :)
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March 2021 by David E. Wilkins
Do NOT trust Ortho mattress. They sold us a damaged product that they will not replace. Do NOT walk away, RUN as fast as you can!!!! Shame on you Otho
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March 2021 by David E. W.
Ortho Mattress gave us a Bad/Damaged Mattress. After replacing it the gave us an unwrapped mattress. Meaning it looked used. After sleeping on it a few nights it will not it's firmness. When complaining about again the warranty department would not do anything about it. DO NOT TRUST ORTHO MATTRESS. Run away!!!!
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January 2021 by Anna C.
Amazing experience shopping with Molly, she was super helpful through the whole process. Didn't rush us and guided us to find a perfect mattress. We are looking forward to having much better sleep from now on thanks to a great shopping experience and Molly's help!
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October 2020 by S W.
In search of a good king size mattress and connected online with Justin who happens to run the SD region. He was so helpful and informative in spite of the fact that we will be purchasing at none of his stores. Prices were great also compared to what we have been seeing with competitors. Will go to a local Ortho Mattress for sure. Thanks Justin.
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October 2020 by Maria Wright
Went in the other day and got fantastic service and thorough information from Robin Stuart. This was our first time getting a mattress so his patience and enthusiasm relieved our nerves. Especially because We had been saving up for this and wanted the investment to be the best choice possible. With confidence myself and my partner left the store feeling we had made the best choice and were given the best advice. I Will refer friends and family to Robin and the location.
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September 2020 by Josh S.
If you are shopping for a mattress you need to ask for Molly. She knows her stuff and is not pushy. I suggest making it an all day event when going between stores. Where comfortable clothes, try all different pillows, heights, beds, and your normal sleep routine. After much research and thought we purchased a bed and got an upgraded adjustable massage base. We have fallen in love with the vibration / massage options and are forever sleep brats. The buzzing / white sound of the massage while feeling like you are being rocked to sleep brought me back to my days in the military sleeping on the ships. To me it's excellent as it clouds out the mind of everything else. Additionally, Molly exclaimed the science of the massagers and how it helps with micro-circulation. It really gives a zen and tranquil feeling and allows your body to drift away into a nice sleep. Unfortunately, the bed we chose ended up being to stiff, but Molly and the team honored the exchange and we are very excited for our upgrade! We did not nor will not return the adjustable bed. I'll update again once the new mattress comes. So far the customer experience has been trusting, fair, and helpful in picking out such an important item / investment! Please, if you take anything away from this review get the vibrating beds with all the bells and whistles it really does make a difference.
